aPHRi Certification Training

Earn a globally recognised aPHRi HR credential

Build job-ready HR skills with no prior experience

Master all five aPHRi exam domains in 35 hours

Learn through practical applications and mock exams

Build confidence for real-world HR responsibilities

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3800 Enrolled

Overview

What we are going to teach you

Build a strong foundation in core HR functions and processes
Learn about recruitment, onboarding, and employee lifecycle basics
Gain insights into compensation, benefits, and essential workplace policy concepts
Understand employee relations, safety, and HR coordination
Develop practical awareness of routine HR tasks in workplace settings

Learning Objectives

After completion of the course, you will master the following

Interpret key HR principles to handle common workplace people issues

Assess hiring requirements and coordinate effective candidate selection workflows

Administer pay structures, allowances, and benefits using policy-based reasoning

Apply retention and development methods to improve workforce continuity

Manage grievance handling, safety considerations, and employee conduct procedures

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Ashraf Shawky

Ashraf Shawky is a seasoned training professional with over 15 years of experience in the UAE and MENA region. He began his career with the Oberoi Group in Egypt and later worked at Americana as a Training and Development Manager. He also served as Senior HR Manager for Emirates Flight Catering and HR & Development Manager for Faisal Jassim Group.

Ashraf has delivered a wide range of training programs, including HR, leadership, and soft skills topics like Entrepreneurship, Leadership, HR Administration, and Strategic Management. He has conducted workshops for prominent organizations such as Emirates Foundation, Jumeirah Group, and ADNEC. His industry expertise enables him to provide practical, engaging learning experiences, particularly for UAE Nationals.

Core Competencies:

Human Resources (HR)
Compensation & Benefits
Leadership Development
Supply Chain Management
Quality Management
Employee Relations
Performance Management
Talent Management

Professional Qualifications:

Training and Development Manager - Americana
Senior HR Manager - Emirates Flight Catering
HR & Development Manager - Faisal Jassim Group
Trainer - Emirates Foundation, Jumeirah Group, ADNEC

Ms. Marichu Sarabia

Ms. Marichu stands out as a distinguished corporate trainer, specializing in the Human Resources domain. Her illustrious career spans 6 years in the training industry, complemented by an impressive 13-year tenure as the Head of Human Resources. Throughout her extensive 19-year professional journey, Ms. Marichu has held key roles in Operations, Document Control, and various other capacities, amassing a wealth of expertise.

Apart from her multifaceted career, Ms. Marichu is recognized for her prowess in conducting personality development and other soft skills courses. She has orchestrated numerous successful Human Resources workshops and programs tailored for corporate delegates, aiding them in achieving professional excellence. Ms. Marichu's teaching philosophy goes beyond imparting skills; she believes in inspiring and motivating learners to reach their goals.

Ms. Marichu's commitment to empowering individuals for success is evident in the achievements of her students, a testament to her dedication and impact in the realm of corporate training. Her unique teaching style has garnered appreciation globally, with students attesting to the effectiveness of her approach.

Core Competencies:

Credit Control
Document Control
Public SpeakingCommunication Skills
Certified Training Manager
Train the Trainer
Problem-solving and Decision Making
Certified Strategic Manager
Executive Secretarial Management

Professional Qualifications:

Certificate of Completion Public Speaking Technical Training (2021)
Certificate of Completion for Personal Development and Self-Awareness (2020)
Certificate of UAE Labor Law Training (2019)
Certified Train the Trainer (2018)
Certified PECB ISO Certification Invigilator(2016)

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

CPD Certification

Earn a globally recognized CPD UK Certification with professional credit points. This certificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation for UAE visa issuance.

Related courses

Curriculum

Organizational strategy and its connection to mission, vision, values, business goals, and objectives
Organizational culture (traditions, unwritten procedures)
The legal and regulatory environment
Confidentiality and privacy rules that apply to employee records, company data, and individual data
Business functions (accounting, finance, operations, sales, marketing)
HR administration, policies, and procedures (personnel management, progressive discipline)
HR Metrics (cost per hire, time to recruit, turnover rate)
Tools to compile data (spreadsheets, statistical software)
Methods to collect data (surveys, interviews, observation)
Reporting and presentation techniques (histogram, bar chart)
Impact of technology on HR (social media, monitoring software, biometrics)
Employee records management (electronic/paper, retention, disposal)
Reporting requirements about the workforce (new hires, involuntary/voluntary termination)
Purpose and function of Human Resources Information Systems (HRIS)
Job classifications (hourly, salary, full-time, part-time, contractor)
Job descriptions
Reporting structure (for example matrix, flat, organizational charts)
Types of external providers of HR services (for example recruitment firms, benefits brokers, staffing agencies, consultants)
Communication techniques (e.g., written, oral, email, intercultural awareness)

Applicable laws and regulations related to recruitment and selection (work authorization, job requisition, job postings)
Applicant databases
Recruitment sources (employee referral, social networking/social media, company website)
Recruitment methods (advertising, job fairs, university)
Alternative staffing practices (pre-recruitment process outsourcing, job sharing, remote workers)
Interviewing techniques (structured, non-structured, behavioural, situational, panel)
Pre- and post-offer activities (background checks, medical exams)
Orientation and onboarding (logistics, introducing culture, facilitating/training)

Applicable laws and regulations related to compensation and benefits, such as monetary and non-monetary entitlement, wage and hour, and privacy tax treatment)
Pay structures and programs (variable, merit, bonus, incentives, non-cash compensation, pay scales/grades)
Total rewards
Benefit programs (health care plans, flexible benefits, pension scheme, health and fitness programs)
Payroll terminology (pay schedule, vacation, leave, paid time off [PTO])
Data collection for salary and benefits surveys
Insurance claims, filing, or processing requirements (workers’ compensation, disability benefits)
Work-life balance practices (flexibility of hours, telecommuting, sabbatical)

Applicable laws and regulations related to training and development activities (for example: acquiring and maintaining relevant credentials, and qualified providers)
Training delivery format (virtual, classroom, on-the-job)
Techniques to evaluate training programs (participant surveys, pre-and post-testing, after-action plan)
Career development practices (succession planning, dual career ladders)
Performance appraisal methods (timelines, ranking, rating scales)
Performance management practices (setting goals, feedback, mentoring)

Applicable laws affecting employment environments, labour relations, and privacy
Employee and employer rights and responsibilities (for example: privacy, substance abuse)
Methods and processes for collecting employee feedback (for example: employee attitude surveys, focus groups, and exit interviews)
Workplace behaviour issues (for example absenteeism, aggressive behaviour, employee conflict, workplace harassment)
Methods for investigating complaints or grievances (for example employee and employee, employee and manager, employee and company)
Progressive discipline (for example verbal or written warnings, escalating corrective actions, termination)
Off-boarding or termination activities (for example exit interviews, handover process, end-of-service benefits, non-compete or non-solicitation)
Employee relations programs (for example: recognition, special events, and diversity programs)
Workforce reduction and restructuring terminology (for example downsizing, mergers, relocation, assignments, transfers)
Applicable laws and regulations related to workplace health, safety, security, and privacy (for example: health and safety training, security compliance)
Risk management in the workplace (for example: emergency evacuation procedures, health and safety, employee violence, emergencies)
Security risks in the workplace (for example: data, materials, or equipment theft; equipment damage or destruction; cyber crimes; password usage)

Frequently asked questions

The aPHRi (Associate Professional in Human Resources – International) is a globally recognised, entry-level HR credential. It is designed for early-career HR professionals and individuals transitioning into HR roles. The certification validates foundational knowledge across key HR areas. These include HR operations, recruitment and selection, compensation and benefits, HR development and retention, and employee relations, health and safety. Together, these areas establish a strong and consistent baseline for effective HR practice.

The aPHRi course covers five essential HR areas that help organisations build consistent HR capability and improve day-to-day HR service delivery:

1)HR Operations
2)Recruitment and Selection
3)Compensation and Benefits
4)Human Resource Development and Retention
5)Employee Relations, Health, and Safety

The aPHRi certification suits HR coordinators, administrators, junior generalists, recruitment support, onboarding teams, and HR shared services. It also benefits operations staff handling HR touchpoints like joining formalities and employee documentation. Organisations often use aPHRi to accelerate onboarding for new HR hires and to establish a consistent capability baseline before progressing teams into specialised HR roles.

The aPHRi certification helps organisations build a consistent HR foundation across early-career HR staff. It reduces variation in routine HR task execution. Teams share a common baseline across HR operations, recruitment support, documentation, and employee relations. This makes HR service delivery more predictable. It improves internal stakeholder experience and strengthens governance. It also reduces reliance on informal practices. This is especially valuable in growing teams, multi-site operations, and shared service environments.

The aPHRi certification builds foundational understanding of HR metrics and reporting concepts. It helps junior HR teams capture and maintain cleaner workforce data. Teams gain clearer insight into what information to track and how HR data is used.

This leads to more reliable reporting inputs, including recruitment status, turnover indicators, and workforce movement data. Over time, leadership visibility improves. HR reports become more consistent, comparable across units, and easier to use for workforce planning and performance reviews.

After your teams complete aPHRi training as a cohort, organisations typically experience these practical, business-facing improvements:

Stronger HR service delivery through consistent handling of day-to-day HR operations
Smoother onboarding coordination with fewer missed steps and clearer process ownership
Improved recruitment workflow support through better documentation and manager alignment
Clearer employee communication, reducing confusion and repeat HR queries
Stronger HR governance with disciplined documentation and standardised process adherence
Better handoffs between HR, hiring managers, and shared services teams
Clear escalation paths for employee relations issues and sensitive HR matters
Reduced dependency on individuals for routine HR tasks and approvals
Faster onboarding of new HR hires due to a shared HR knowledge baseline
Greater scalability as workforce size, locations, and HR workload increase

Yes. The aPHRi credential is valid for three years. To remain certified, you typically earn 45 HR recertification credits within the three-year cycle or retake the exam, as per HRCI’s recertification requirements.

Exam structure: Computer-based exam delivered via Pearson VUE (test centre or online proctoring, where available).

Exam length and timing: 1 hour 45 minutes (plus 30 minutes administration); 65 scored + 25 pretest questions.

Question style (examples of what you’ll see): Scenario-based multiple-choice questions on HR basics. E.g., confidentiality and records handling, appropriate HR responses to workplace issues, recruitment steps, compensation/benefits fundamentals, and employee relations considerations.

Where to find official details: Use HRCI’s aPHRi certification page, the Exam Content Outline, the Certification Handbook, and HRCI’s aPHRi sample exam items document for the most accurate and updated exam guidance

After securing the aPHRi Certification, professionals can pursue various job roles:

1)HR Coordinator
2)Talent Acquisition Specialist
3)HR Assistant
4)Payroll Administrator
5)Employee Relations Associate