aPHRi™ Exam Content Outline At-a-Glance

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Course Objectives

  • Functional Area 01 | HR Operations (33%)
  • Functional Area 02 | Recruitment and Selection (22%)
  • Functional Area 03 | Compensation and Benefits (15%)
  • Functional Area 04 | Human Resource Development and Retention (10%)
  • Functional Area 05 | Employee Relations (15%)
  • Functional Area 06 | Health, Safety, and Security (5%)

Course Module

  • Organizational strategy and its connection to mission, vision, values, business goals, and objectives 
  • Organizational culture (for example: traditions, unwritten procedures) 
  • Legal and regulatory environment
  • Confidentiality and privacy rules that apply to employee records, company data, and individual data 
  • Business functions (for example: accounting, finance, operations, sales, marketing) 
  • HR administration, policies, and procedures (for example: personnel management, progressive discipline) 
  • HR Metrics (for example: cost per hire, time to recruit, turnover rate)
  • Tools to compile data (for example: spreadsheets, statistical software) 
  • Methods to collect data (for example: surveys, interviews, observation) 
  • Reporting and presentation techniques (for example: histogram, bar chart) 
  • Impact of technology on HR (for example: social media, monitoring software, biometrics) 
  • Employee records management (for example: electronic/paper, retention, disposal) 
  • Reporting requirements about the workforce (for example: new hires, involuntary/voluntary termination) 
  • Purpose and function of Human Resources Information Systems (HRIS) 
  • Job classifications (for example: hourly, salary, full-time, part-time, contractor)

  • Applicable laws and regulations related to recruitment and selection (for example: work authorization, job requisition, job postings)
  •  Applicant databases
  •  Recruitment sources (for example: employee referral, social networking/social media, company website)
  •  Recruitment methods (for example: advertising, job fairs, university)
  •  Alternative staffing practices (for example: recruitment process outsourcing, job sharing, remote workers)
  •  Interviewing techniques (for example: structured, non-structured, behavioral, situational, panel)
  •  Pre- and post-offer activities (for example: background checks, medical exams)
  •  Orientation and onboarding (for example: logistics, introducing culture, facilitating/training)

  • Applicable laws and regulations related to compensation and benefits, such as monetary and non-monetary entitlement, wage and hour, and privacy (for example: tax treatment)
  •  Pay structures and programs (for example: variable, merit, bonus, incentives, non-cash compensation, pay scales/grades)
  •  Total rewards
  • Benefit programs (for example: health care plans, flexible benefits, pension scheme, health and fitness programs)
  •  Payroll terminology (for example: pay schedule, vacation, leave, paid time off [PTO])
  •  Data collection for salary and benefits surveys
  •  Insurance claims, filing, or processing requirements (for example: workers’ compensation, disability benefits)
  •  Work-life balance practices (for example: flexibility of hours, telecommuting, sabbatical)

  • Applicable laws and regulations related to training and development activities (for example: acquiring and maintaining relevant credentials, qualified providers)
  • Training delivery format (for example: virtual, classroom, on-the-job)
  • Techniques to evaluate training programs (for example: participant surveys, pre- and post-testing, after action plan)
  • Career development practices (for example: succession planning, dual career ladders)
  •  Performance appraisal methods (for example: timelines, ranking, rating scales)
  • Performance management practices (for example: setting goals, feedback, mentoring)

  • Applicable laws affecting employment environments, labor relations, and privacy
  •  Employee and employer rights and responsibilities (for example: privacy, substance abuse)
  • Methods and processes for collecting employee feedback (for example: employee attitude surveys, focus groups, exit interviews)
  • Workplace behavior issues (for example: absenteeism, aggressive behavior, employee conflict, workplace harassment)
  •  Methods for investigating complaints or grievances (for example: employee and employee, employee and manager, employee and company)
  • Progressive discipline (for example: verbal or written warnings, escalating corrective actions, termination)
  •  Off-boarding or termination activities (for example: exit interviews, hand over process, end of service benefits, non-compete or non-solicitation)
  •  Employee relations programs (for example: recognition, special events, diversity programs)
  •  Workforce reduction and restructuring terminology (for example: downsizing, mergers, relocation, assignments, transfers)

  • Applicable laws and regulations related to workplace health, safety, security, and privacy (for example: health and safety training, security compliance)
  • Risk management in the workplace (for example: emergency evacuation procedures, health and safety, employee violence, emergencies)
  • Security risks in the workplace (for example: data, materials, or equipment theft, equipment damage or destruction, cyber crimes, password usage)

Learning Approch

  • Designed with a focus on real world relevance
  • Real-world case studies
  • Hands-on Assignments
  • Individualized Instructor
  • Career Guidance

Certification (LP Certificate)

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

Certification (KHDA)

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Expert Instructors & Teaching Methods

Our Trainer

We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts from their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable. Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world. 



Our Trainer

Learners Experience

Muhammad W K :BDM

Good for people who want to start their career as a manager. This course will give you basics of human resource management

Kristine R :HR Manager

So far this course has been very informative and is exactly what I need to get my mind ready for a new career in human resources and understanding what human resource really means in the workplace.

Muhammad W K :BDM

Good for people who want to start their career as a manager. This course will give you basics of human resource management

Kristine R :HR Manager

So far this course has been very informative and is exactly what I need to get my mind ready for a new career in human resources and understanding what human resource really means in the workplace.

Frequently Asked Questions

Our trainings are mostly instructor led and classroom based. However, we also offer high quality live and interactive online sessions.

Our highly skilled faculties from around the globe are experts in their fields and come with decades of diverse industry experience. Our trainers are internationally recognized and locally preferred with rich research driven experience which will ensure highly customizable, engaging and top in the class learning experience.

Choosing LearnersPoint is true value for money as our trainings are right blend of theory and practice and specially developed keeping tomorrow's business needs in mind. All the training sessions are closely monitored through specially designed progress tracker to ensure reinforced and unparalleled learning experience.

Once you have registered for a course and wish to not to proceed with the training for any reason, you are entitled for a refund of the fees provided we are notified in writing within 2 days from the date of initial registration before the training commencement. The refunds are processed within 4 weeks from the day of withdrawal.