Company data protection policy

What information do we collect?

When you create an account on our website, register for a course, or just fill out a form to enquire about certain courses, you must submit your credentials such as your name, email address, phone number, and any other pertinent data. The data is usually kept with us for one year for future reference.

What do we use your information for?

Any information we collect from you is put to use in one of the following ways:

• To continuously work toward improving our website offerings based on the information and feedback we gather from you
• To improve our overall service as your information helps us to timely respond to your service requests and attend to all the support you need
• To process all the financial and other transactions
  Your information, whether private or public, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your prior consent, other than to ensure the service requested. However, the information may be used to send you notifications and updates pertaining to your query, as well as, occasional communication such as company newsletters, updates, promotional information, related product or service information, etc.

How do we protect your information?

When you make an online purchase, several security precautions are put in place to protect your information. We take up necessary security measures to ensure that the credentials are kept safe. Secure Socket Locker (SSL) technology is used to transmit the data that our users share, thus protecting it from unauthorized access and maintaining confidentiality. For secure and convenient online transactions, we employ 256-bit Secure Sockets Layer Protocol (SSL) and much more.

Do we use cookies?

We use cookies. (Cookies are tiny files that allow users to send any type of data). The relevant information is typically remembered and recognized by the browser. Cookies' primary function is to assist customers in remembering and understanding the products retained in their shopping carts. It integrates website traffic statistics, provides customers with a user-friendly experience, and keeps them informed about the latest tools and other pertinent information.

How to contact us?

For any query, you may reach out to us by dropping an email at info@learnerspoint.org, and our team will revert at the earliest.

Complaint Policy

If you have any complaint, grievance, or concern, kindly drop us an email at admin@learnerspoint.org for faster resolution.