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Business Writing

Course Summary

Improve your writing so that your work is more concise and clear, compelling the reader to take action required. Our world is increasingly dependent on the clear and effective communication of information.  There is more emphasis and weight on written communication as it    taken more seriously than a verbal conversation. Communication has to be purposeful, clear, and concise with an appropriate tone depending on the audience. Almost every field need skilled writers. Advertisements, applications, reports, contracts, manuals, proposals, and memos are composed, revised, published and read in thousands of businesses across the nation.

Business Writing


Course Objectives

Good writing is the memo that gets action, the letter that says what a phone call cannot. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work. This course is designed to show delegates the basics of good business writing: how to write clearly, to use words correctly, how to construct sentences and paragraphs and which voice to use. There is lots of hands-on practice and the opportunity to ask questions along the way, which ensures a practical course that delivers real benefits to those attending.


Course Outline

Course Introduction and Overview

Why Write?

  •   The reasons for good writing

The Five C's of Writing

  • Writing Clearly
  • Writing Concisely
  • Making Your Writing Complete
  • Making it Correct
  • Using Courtesy

Word Agreement

  • Making Words Agree

Sentences and Paragraphs 

  • The Sentence
  • The Paragraph

Active and Passive Voice

  • Active Voice
  • Passive Voice
  • Active vs Passive Voice
  • Examples of Active and Passive Voice
  • Changing Passive Voice to Active Voice
  • Exercise: Using Active Voice

Readability Index 

  • About the Readability Index
  • Using the Readability Index

My Writing: What's My Style?

What’s My Style? 

Different Styles of Letters

Your Personal Action Plan


Who can Benefit from this Course

  • Executive Secretaries
  • Legal Professionals
  • PR & Customer care professionals

Course Objectives

Good writing is the memo that gets action, the letter that says what a phone call cannot. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work. This course is designed to show delegates the basics of good business writing: how to write clearly, to use words correctly, how to construct sentences and paragraphs and which voice to use. There is lots of hands-on practice and the opportunity to ask questions along the way, which ensures a practical course that delivers real benefits to those attending.

Course Outline

Course Introduction and Overview

Why Write?

  •   The reasons for good writing

The Five C's of Writing

  • Writing Clearly
  • Writing Concisely
  • Making Your Writing Complete
  • Making it Correct
  • Using Courtesy

Word Agreement

  • Making Words Agree

Sentences and Paragraphs 

  • The Sentence
  • The Paragraph

Active and Passive Voice

  • Active Voice
  • Passive Voice
  • Active vs Passive Voice
  • Examples of Active and Passive Voice
  • Changing Passive Voice to Active Voice
  • Exercise: Using Active Voice

Readability Index 

  • About the Readability Index
  • Using the Readability Index

My Writing: What's My Style?

What’s My Style? 

Different Styles of Letters

Your Personal Action Plan

Who can Benefit from this Course

  • Executive Secretaries
  • Legal Professionals
  • PR & Customer care professionals

Contact Us

Suite #101, AL-Tawhidi 1 Building, Next to ADCB Bank, Bank Street, Khaled Bin Waleed Road, Bur Dubai - Dubai. U.A.E. P.O.Box: 94743 Dubai, UAE.

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Direction from Metro: Al Fahidi Metro, Exit 1 elevator - walk approx 1 minute towards Burjuman.

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