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Certification in Generative AI and Agentic Systems in Dubai

40-hour Gen AI & Agentic Systems training

Globally recognised AI certification

Automation Sandbox for Gen AI workflows

Lifetime access to expert-led 8 modules

Flexible learning options with easy instalments

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6938 EnrolledEnrolled Learners
GoogleGoogle4.22/5
6938 EnrolledEnrolled Learners

Overview

What our training includes:

  • Understand generative AI, including LLM architecture, tokens, and prompting methods
  • Build autonomous AI agents using no-code workflow platforms
  • Design RAG systems integrating company documents with vector databases
  • Optimise workflows using Zapier, Make, and n8n
  • Analyse case studies like Duolingo’s GPT-4 and The Coca-Cola Company AI campaigns
  • Deliver AI optimisation projects with measurable ROI and change management plans

Upcoming sessions

Curriculum

1

Evolution of Generative AI and Agentic Systems

2

Key concepts: LLMs, GPT models, Autonomous Agents, Multimodal AI

3

Applications in business: automation, personalization, optimization

4

Business Process AI Opportunity Selection

1

Advanced prompt engineering techniques

2

Chain-of-Thought Prompting and Few-Shot Learning

3

Persona-based prompts and meta-prompting

4

AI Prompt Architecture Design

1

What makes AI systems autonomous

2

Multi-Agent Systems collaboration

3

Designing autonomous decision-making systems

4

Agentic Workflow Design Blueprint

1

Introduction to RAG

2

Vector databases and semantic search

3

Custom knowledge bases for business

4

Knowledge-Enhanced AI Integration Plan

1

Integrating AI with CRM, ERP, marketing platforms

2

Low-code/no-code workflow automation

3

API integration for orchestration

4

Enterprise AI Workflow Automation Model

1

AI ethics: fairness, accountability, transparency

2

Bias detection and mitigation

3

Data privacy regulations: GDPR, CCPA, AI Act

4

Responsible AI Governance Framework

1

Defining KPIs for AI projects

2

Calculating ROI and TCO

3

Change management in AI implementation

4

AI ROI & Change Management Strategy

1

Final presentations

2

Q&A and expert panel feedback

3

Future trends: AGI, quantum AI, multimodal AI

4

Executive AI Transformation Presentation

1

Participants develop a basic AI solution framework, including prompt architectures, agentic workflows, RAG systems, governance strategies, and AI integration plans, aligned with business objectives.

1

The Automation Sandbox enables participants to apply the knowledge gained during the training to their professional responsibilities and everyday work processes.

2

This activity encourages participants to examine their existing workflows and consider how the concepts learned in the program can be used to improve efficiency, streamline tasks, and support better operational outcomes.

3

It helps participants approach their processes from an automation-oriented perspective, identifying areas where structured processes and automation could add value while also recognizing situations where automation may not be appropriate.

4

Through guided exercises, participants will review and analyze their current workflows, identifying opportunities for improvement through clearer structuring, simplification, and logical sequencing of tasks.

5

They will then translate their process expertise into well-defined workflow structures that outline key steps, decision points, and expected results.

6

These structured workflows are designed to be easily understood by technical automation teams, enabling effective implementation while bridging the gap between operational process knowledge and technical automation development.

Meet your Trainer

Our Trainers

Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Learning Outcomes

Upon course completion, professionals are able to:

  • 1

    Master advanced prompt engineering methods for impactful AI business applications

  • 2

    Explore agent-based systems for automating complex decision-making workflows

  • 3

    Design AI-enabled process improvements to boost organizational productivity

  • 4

    Integrate AI with existing business tools using APIs and low-code solutions

  • 5

    Understand AI ethics, governance frameworks, and data privacy for responsible deployment

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    Frequently asked questions

    The Certification in Generative AI and Agentic Systems in Dubai covers Prompt Engineering, Agentic AI Systems, Retrieval-Augmented Generation (RAG), AI workflow automation, and enterprise AI integration. Participants gain practical skills in designing and applying modern AI solutions. They also learn how to work with leading AI platforms and build structured approaches to solving real operational challenges.

    This program develops skills in AI governance, ethical AI implementation, ROI measurement, autonomous agent design, and business process optimisation. Participants leave with the ability to evaluate AI opportunities, support digital transformation initiatives, and contribute to AI-driven decision-making across organisations in the UAE.

    This course is designed for professionals who want to understand how Generative AI, Agentic AI Systems, and AI-driven automation can be applied within real business environments. It is suitable for business leaders, digital transformation managers, innovation managers, project managers, product managers, AI consultants, and operations professionals seeking practical knowledge of enterprise AI adoption.

    Participants who are responsible for improving processes, evaluating technology opportunities, or supporting organisational transformation will find this course relevant. It helps participants develop a structured understanding of AI governance, workflow automation, RAG systems, and AI integration.

    The Industry Simulation provides participants with an opportunity to apply course concepts to realistic business scenarios rather than learning them in isolation. Throughout the program, participants work on developing AI solutions, Agentic AI workflows, Prompt Engineering strategies, RAG-based knowledge systems, and AI integration plans, helping them understand how these technologies support organisational objectives.

    By working through practical challenges, participants gain experience in evaluating AI opportunities, designing automation workflows, and creating measurable AI business cases. This hands-on approach strengthens their ability to support digital transformation, enterprise AI adoption, Responsible AI Governance, and operational improvement initiatives across organisations in Dubai and the UAE.

    AI adoption is accelerating across the UAE, and organisations are actively hiring professionals who can build and scale AI solutions. Participants who develop skills in Generative AI, Agentic AI, automation, and AI strategy are increasingly finding opportunities across technology, finance, healthcare, government, and consulting sectors. These are the fastest growing AI roles in the UAE:

    • Generative AI Specialist: Designs and deploys AI-powered solutions using large language models, prompt engineering, and enterprise AI applications.
    • AI Solutions Architect: Builds scalable AI architectures, integrates AI systems with business platforms, and aligns technical solutions with organisational goals.
    • Machine Learning Engineer: Develops, trains, and optimises AI models that support automation, predictive analytics, and intelligent decision-making.
    • AI Product Manager: Leads AI initiatives from concept to deployment, balancing business requirements, user needs, governance, and measurable outcomes.
    • AI Governance and Responsible AI Manager: Establishes frameworks for AI ethics, compliance, risk management, transparency, and regulatory alignment.
    • AI Automation and Agentic Systems Consultant: Designs autonomous workflows, multi-agent systems, and business process automation strategies that improve operational efficiency.

    These roles reflect the UAE's growing investment in AI-driven transformation, with organisations seeking professionals who can combine technical AI knowledge with business leadership and governance expertise.

    Yes, this training includes extensive hands-on practice with real AI models and platforms used across modern business environments. Participants work with leading tools such as GPT, Claude, Gemini, AutoGPT, NotebookLM, and Salesforce Einstein AI, gaining practical experience in prompt engineering, agentic workflows, Retrieval-Augmented Generation (RAG), and AI-powered automation. This applied approach helps bridge the gap between AI theory and real-world implementation.

    Throughout the program, participants engage in industry simulations, case studies, workflow design exercises, automation labs, and a capstone project. By building AI-driven solutions and presenting transformation strategies, participants develop the confidence to apply Generative AI and Agentic Systems effectively within business transformation initiatives.

    Yes, our trainers at Learners Point bring hands-on industry experience in AI integration and enterprise transformation. This Generative AI and Agentic Systems Certification in Dubai provides:

    • Practical expertise in AI-driven automation and workflow orchestration
    • Experience supporting enterprise-wide AI adoption initiatives
    • Real case studies, including Duolingo’s AI personalisation
    • Insights into The Coca-Cola Company’s AI marketing strategy
    • Exposure to Salesforce Einstein CRM automation
    • Lessons from Unilever’s digital transformation journey
    • Balanced perspective on both technical execution and executive decision-making**

    Generative AI is designed to create content such as text, images, code, audio, or reports based on user prompts. It responds to instructions and generates outputs, making it highly effective for content creation, research assistance, summarisation, and productivity tasks. Examples include large language models (LLMs) that produce human-like responses and creative content.

    Agentic AI, on the other hand, goes beyond content generation by taking actions, making decisions, and executing multi-step tasks autonomously. It can plan workflows, interact with tools and systems, retrieve information, and adapt to changing objectives with minimal human intervention. In this training, participants learn how Generative AI and Agentic Systems work together to automate complex business processes and drive intelligent decisions.

    Retrieval-Augmented Generation (RAG) is an advanced AI framework that combines the power of Generative AI with real-time information retrieval from trusted data sources. Instead of relying only on pre-trained knowledge, RAG systems access relevant documents, databases, and enterprise knowledge bases to generate more accurate and up-to-date responses.

    For businesses, RAG is important because it improves AI reliability and enables secure access to organisational knowledge. It helps organisations build intelligent assistants, automate information retrieval, enhance customer support, and make better decisions using current business data. Participants learn how RAG strengthens enterprise AI applications by connecting AI models directly to business-critical information sources.

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