Our Certified Customer Service Professional Training in Kenya covers the essentials of customer management and service skills. We offer a complete understanding of customer service. The 24-hour training has been authorised by the Continuing Professional Development (CPD). We teach people the most recent tactics and best practices for customer communication. Participants develop the skills and mindset required to implement improvement techniques. This program teaches them how to communicate efficiently, resolve conflicts, and navigate challenging situations with ease. By the end of this course, professionals will be certified in customer service.
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