CMI Level 5 Diploma in Management and Leadership

CMI-recognised Management & Leadership qualification

Diploma pathway covering 7 management & leadership areas

410 TUT & 41 credits, exceeding the standard minimum

Expert-led, 100% live online Saturday sessions with 165 GLH

Workplace-based assignments without formal exam

Designed for current GCC-based managers & leaders

4.5/5

3412Enrolled Learners

4.5/5

3412Enrolled Learners

Overview

What our training includes:

Examining organizational governance, legal structures, workplace culture, ethical responsibilities and management principles
Developing people-management skills through team development, coaching, inclusive leadership and performance conversations
Planning and delivering projects using scope statements, schedules, RACI matrices, risk registers and monitoring tools
Creating operational plans with objectives, resource allocations, timelines, KPIs and performance-monitoring measures
Interpreting financial statements, budgets, ratios and organizational data to support evidence-based management decisions
Applying recognised change-management models to address resistance, communicate change and support organizational transitions

Upcoming sessions

Curriculum

Management versus leadership: key distinctions

Organisational structure and governance impact

Culture, values and managerial decisions

Leadership theories: situational, transformational

Self-assessment against Level 5 standards

CMI command verbs and assessment overview

AI Integration

Analyze published leadership research using an AI summarisation tool to compare situational and transformational models.
Support self-assessment by generating a structured gap analysis from a leadership competency framework prompt.

Activities/Case Study

governance failure in a public sector team.

Project lifecycle and methodology overview

Scope definition and RACI matrix design

Gantt charts, milestones and scheduling

Risk registers and issue management

Monitoring progress and corrective action

Project closure and lessons learned review

AI Integration

Analyze project risk data using an AI prioritisation tool to rank issues by likelihood and impact for the risk register.
Support project reporting by using an AI tool to generate a progress summary, then edit for accuracy and stakeholder tone.

Activities/Case Study

scope creep in a cross functional project.

Team development models: Tuckman, Belbin

Motivating remote and hybrid team members

Psychological safety and inclusive leadership

Managing underperformance fairly and consistently

Coaching conversations and development planning

Multi-disciplinary team dynamics and challenges

AI Integration

Analyze team engagement survey data using an AI tool to identify motivation and retention risk patterns.
Support drafting of a personalised development plan using an AI writing assistant, then critically review for accuracy.

Activities/Case Study

underperformance in a remote operations team.

The strategy cascade: from corporate strategy to operational plans and individual objectives

Operational plan elements: objectives, resources, timelines, KPIs, risk and dependencies

SMART and OKR objectives, Gantt charts and milestone plans

Capacity planning and resource allocation

Implementing and leading plans: dashboards, balanced scorecards and agile delivery

Monitoring, variance analysis, exception reporting and PDCA review cycles

AI Integration

Analyze operational performance data using an AI dashboard tool to identify variance trends and priority actions.
Support KPI definition by using an AI prompt to generate and then critically evaluate candidate metrics for a given function.

Activities/Case Study

operational planning at scale in a large fulfilment network.

Reading the profit and loss statement, balance sheet and cash flow statement

Profit versus cash, and management accounts as a manager's tool

Key financial ratios: current ratio, gross and net margin, ROCE

Budgeting methods: incremental, zero based, activity-based and rolling

Variance analysis, cost behaviour and break-even analysis

Investment appraisal (payback, NPV, IRR) and working capital management

AI Integration

Analyze anonymised financial data using an AI tool to identify spending patterns and flag variance against budget lines.
Support business case drafting by using an AI prompt to structure financial justification, then review for accuracy and rigour.

Activities/Case Study

Wirecard: when financial reports lie.

Data types, sources and descriptive statistics for managers

Correlation versus causation and the DIKW hierarchy

Data visualisation: choosing the right chart and avoiding misleading displays

Decision trees, Pareto analysis and hypothesis-driven analysis

Cognitive biases in data interpretation

Data ethics, GDPR and decision governance

AI Integration

Analyze an operational KPI dataset using an AI tool, then critically evaluate the output for reliability, bias and ethical use.
Support data narrative drafting by using an AI writing assistant to structure findings, then refine for audience and accuracy.

Activities/Case Study

Moneyball: data-driven decisions in a tradition-bound industry.

Change management models: Kotter, Lewin, ADKAR

Diagnosing sources and stages of resistance

Communication strategies for change buy-in

Supporting individuals through transition

Evaluating change impact on teams

Embedding change and sustaining new practices

AI Integration

Analyze employee feedback data using an AI sentiment tool to identify resistance patterns and change readiness signals.
Support change communication drafting with an AI writing assistant, then evaluate for clarity, tone and ADKAR alignment.

Activities/Case Study

resistance to digital transformation in operations.

The Meridian Operations Leadership Challenge: A Cross-Sector Management Scenario

Participants take on the role of a newly appointed Operations Manager at Meridian Services, a fictionalised mid-sized organisation operating across three regional divisions in the public and private sectors. The organisation is facing simultaneous pressures: a strategic restructure requiring new operational plans, a disengaged and geographically dispersed team, a budget under review, and a major change initiative meeting significant resistance from frontline staff. Participants must manage all of these demands concurrently, drawing on every unit of the Diploma to navigate the scenario. The simulation runs as a thread across the final three units of the programme (Units 520, 521 and 514), with each session adding a new layer of complexity.

Working in small online groups, participants apply their project management, operational planning, financial analysis, data decision-making, and change leadership skills to produce a set of management deliverables: a KPI driven operational plan, a project delivery update, a budget variance brief, a data-driven decision brief, and a change communication plan. Each deliverable is reviewed by a peer panel using CMI Level 5 Pass descriptors, giving participants direct experience of the assessment standard before their formal submissions. The simulation concludes with a structured debrief that maps each deliverable to the relevant unit learning outcomes, reinforcing the connection between simulation practice and written assessment evidence.

AI-Assisted Management Reporting and Decision Support Sandbox

Participants work in a simulated online management environment where they use AI-assisted tools to streamline three core management workflows: operational performance reporting, management communication drafting, and data-driven decision briefs. Using tools such as Microsoft Copilot, ChatGPT and Excel with AI features, participants generate first-draft outputs for each workflow, then apply critical evaluation skills developed in Unit 521 to assess reliability, bias, and ethical appropriateness before finalising any output. The sandbox is designed to reflect the real conditions managers face when AI tools are available but governance and quality standards must still be met.

Participants use generative AI to draft a budget variance narrative, a change progress update, and a decision-log entry, then work through a structured review protocol to identify where AI output meets management standards and where human judgement must override or supplement it. They produce a short AI Use Policy for their own management context, specifying where AI assistance is appropriate, what review steps are required, and how academic integrity is maintained in CMI assessment submissions. The sandbox reinforces that AI is a productivity tool, not a substitute for the analytical and reflective competencies that CMI Level 5 assesses.

Meet your Trainer

Our Trainer

We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts from their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable. Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world.

Our cutting edge teaching methods make every program an immersive and productive experience for the learners. Our learning methods are research-driven and are continuously updated to stay relevant to present times as well as the future. You will enjoy practical applications of everything learned through theory and regular mock examinations to help monitor your progress. Our courses are led by an instructor in a classroom setup and we do offer online high-quality sessions as well for individuals. We also monitor the training sessions with a progress tracker to maintain high standards of instruction & ethics.

Learning Outcomes

By completing the CMI Level 5 Diploma in Management and Leadership, participants can:

Evaluate organizational governance, structures, values and culture to understand management responsibilities and decision-making

Adapt leadership approaches to team maturity, workplace risks, organizational objectives and individual development needs

Develop and lead teams through coaching, inclusive practices, performance management and constructive workplace communication

Plan, monitor and evaluate projects using defined scopes, schedules, risk controls and corrective actions

Create operational plans and interpret financial and performance data to recommend informed management decisions

Apply change-management models to address resistance, communicate transitions and evaluate organizational outcomes

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Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

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Frequently asked questions

The CMI Level 5 Diploma in Management and Leadership is the full qualification pathway for professionals who want to develop management and leadership knowledge across a wider range of workplace responsibilities. The Learners Point pathway is designed around practising managers handling people, projects, operational plans, budgets, organizational information and change.

The Diploma includes all seven units in the Level 5 batch and provides 410 TUT and 41 credits, exceeding the CMI minimum requirement of 370 TUT and 37 credits.

If you are already managing people, projects, budgets, or operational responsibilities, the Level 5 Diploma is structured around the kinds of responsibilities covered by the target candidate profile.

The primary audience includes Operations Managers, Departmental Managers, Specialist or Functional Managers, Regional or Branch Managers, and Project Managers. The program is intended for professionals with some management experience or those actively working towards management responsibilities. It is particularly relevant to individuals managing people, projects, operational activities, budgets, or organizational performance.

The Learners Point CMI Level 5 Diploma covers seven areas of management and leadership:

Unit 501: Principles of Management and Leadership in an Organizational Context
Unit 513: Managing Projects to Achieve Results
Unit 502: Developing, Managing and Leading Individuals and Teams to Achieve Success
Unit 515: Creating and Delivering Operational Plans
Unit 520: Managing Finance
Unit 521: Using Data and Information for Decision Making
Unit 514: Managing Change

Together, these areas cover management and leadership, project delivery, people and team management, operational planning, financial responsibilities, data-informed decision-making and organizational change.

The three routes represent different points within the same Level 5 Management and Leadership pathway.

The Award provides a shorter qualification route based on a qualifying unit. The Certificate requires at least 130 TUT and 13 credits and covers more than one area of management and leadership. The Diploma is the complete pathway, requiring at least 370 TUT and 37 credits.

At Learners Point, the batch is designed around the full Diploma sequence. Award candidates can exit at the first qualifying point, Certificate candidates at the second, while Diploma candidates continue through all seven units.

CMI Level 5 is positioned around professionals working at management level or taking on wider managerial responsibility. At this stage, management can involve much more than supervising individuals. Managers may also be responsible for projects, operational plans, budgets, business information, performance and organizational change.

The Level 5 Diploma brings these areas together, giving practising managers a qualification pathway that reflects the range of responsibilities associated with their roles.

The Learners Point Level 5 Diploma includes seven units:

1. Principles of Management and Leadership in an Organizational Context
1. Managing Projects to Achieve Results
1. Developing, Managing and Leading Individuals and Teams to Achieve Success
1. Creating and Delivering Operational Plans
1. Managing Finance
1. Using Data and Information for Decision Making
1. Managing Change

The seven-unit structure provides 165 GLH, 410 TUT and 41 credits in total.

The CMI Level 5 Diploma requires a minimum of 370 TUT and 37 credits under the qualification structure used for the program.

The full Learners Point Diploma provides 410 TUT and 41 credits, giving participating professionals 40 additional TUT and 4 additional credits above the minimum requirement.

The units have different teaching-hour and credit requirements:

Unit 501: 70 TUT, 7 credits
Unit 513: 60 TUT, 6 credits
Unit 502: 60 TUT, 6 credits
Unit 515: 60 TUT, 6 credits
Unit 520: 60 TUT, 6 credits
Unit 521: 50 TUT, 5 credits
Unit 514: 50 TUT, 5 credits

Together, these provide 410 TUT and 41 credits across the full Diploma pathway.

The full Diploma is delivered across 24 Saturdays, which is approximately six months. The program provides 410 TUT and 41 credits over the complete sequence. Diploma candidates start from the first Saturday and continue through the full pathway until the final unit is completed. The scheduled program includes extended sessions on days 7, 14 and 17, each extended by 1.75 hours, to complete the required guided learning hours.

The program is designed for working professionals and is delivered 100% online and live on Saturdays. There is one scheduled learning day each week rather than weekday classroom attendance.

Each standard Saturday session runs from 09:00 to 17:00, including a 45-minute lunch break and two 15-minute breaks, providing 6.75 guided learning hours. 3 designated session days are extended by 1.75 hours to complete the program’s scheduled learning hours. Self-paced activity is limited to assessments, mocks, and assignments. Participants should also allow time outside the live sessions for independent study and written assignment preparation.

A shorter management course may concentrate on a particular topic or skill. The CMI Level 5 Diploma follows a defined qualification structure covering several areas of management and leadership.

At Learners Point, the Diploma brings together people management, project management, operational planning, finance, data and decision-making, management and leadership, and organizational change within one complete pathway. It also has defined TUT and credit requirements and is assessed through written assignments based on workplace scenarios.

The appropriate route depends on the amount and breadth of study required.

The Award is suited to a more focused qualification route based on a qualifying unit. The Certificate provides broader coverage through multiple units and requires at least 130 TUT and 13 credits. The Diploma is intended for professionals who want to complete the full Level 5 pathway, with a minimum requirement of 370 TUT and 37 credits.

For someone looking to cover a wider range of management responsibilities within one qualification, the Diploma provides the most extensive route within the Level 5 structure.

Yes. Participants are taught through one Level 5 batch, with three qualification exit points built into the program.

The batch is designed around the complete Diploma sequence. Award candidates leave at the first qualifying point, Certificate candidates leave at the second, and Diploma candidates continue through all seven units. This allows the three qualification pathways to operate within the same live teaching structure.

No formal examination is used for the Level 5 Diploma pathway. Assessment is conducted based on written assignments linked to workplace scenarios.

Assignment briefs are incorporated into the relevant learning hours for each unit. Candidates therefore demonstrate their understanding through structured written work rather than preparing for a traditional final examination.

Participants complete one written assignment for each unit. Each assignment is reviewed by a Learners Point Internal Assessor before being submitted through the CMI portal for moderation. One initial assessment attempt and one resit are permitted per unit, with any applicable resit fee payable to CMI.

Award and Certificate candidates can have rolling entry points at natural unit boundaries within the batch structure. The operating model allows different qualifying combinations to support participants entering at different points.

The Diploma route is different. Diploma candidates are expected to start from Saturday 1 and continue through the complete sequence because the Diploma requires completion of the full 7-unit pathway. Participants should therefore enrol before the first session of the Diploma batch rather than plan to join at a later unit boundary.

The curriculum has been selected around the responsibilities of several types of practising managers. For example, project managers can apply the project management component to project delivery, while Operations Managers can relate operational planning to their day-to-day responsibilities. Departmental, Functional and Regional Managers may also need to combine people management, financial responsibility, operational planning and decision-making.

The wider pathway brings these areas together rather than limiting the qualification to one management function.

The Level 5 operating structure deliberately excludes the ESG unit from this Diploma. The candidate profile identified for Level 5 is primarily made up of managers who implement organizational directives rather than shape ESG strategy at an organizational level.

The final Level 5 structure therefore focuses on management responsibilities considered more directly relevant to the target roles, including people, projects, operations, finance, information, decision-making and organizational change.

The three routes follow a progression from a focused qualification to broader and then complete study. The Award can be achieved through a qualifying individual unit. The Certificate requires at least 130 TUT and 13 credits, with the primary Learners Point route combining Units 501 and 513. The Diploma continues through all seven units and provides 410 TUT and 41 credits.

This means the pathways can be viewed as one unit for the Award, a broader combination for the Certificate, and the full management and leadership roadmap for the Diploma. Completing the CMI Level 5 Diploma also provides a progression route towards Chartered Manager recognition. Participants become eligible to apply for Foundation Chartered Manager status, while those with at least three years of management experience may progress towards full Chartered Manager recognition, subject to meeting the relevant CMI criteria.

The program is built around a fixed Saturday-only learning schedule, with 100% live online delivery. Professionals attend one session each week, with each Saturday providing 6.75 guided learning hours within an eight-hour session.

The complete Diploma takes approximately six months across 24 Saturdays. The assessment approach also avoids a formal examination, using written assignments based on workplace scenarios instead. The program also incorporates facilitated workshops, practical management scenarios, an industry simulation and AI-assisted activities. Participants receive guidance on CMI command verbs, assessment criteria and the development of work-based evidence for their unit assignments. This combination gives practising managers a defined weekly schedule while keeping the learning closely connected to management responsibilities.