Coaching Skills for Managers and Supervisors

The use of effective coaching can unlock employee potential and improve motivation, as well as, in most cases, be far more beneficial than other forms of training and development methods.

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Course Objectives

After this training, the participant will be able to:

  • Define coaching as a leadership skill
  • Demonstrate why developing an employee is important
  • Describe the skills of coaching and how to implement them
  • Match coaching techniques with employee performance to correct problem situations and develop employees
  • Apply the coaching techniques appropriate in your work environments

Course Module

This will provide the framework around coaching principles and methodologies as a key development tools. It will be interspersed with practical coaching demonstrations and examples from the instructor and involving the participants.

  • Overview of coaching
  • Coaching as part of an Organizational Development Strategy
  • Coaching vs mentoring vs other development options
  • Directive and non-directive approach
  • Ethics, guidelines, and establishing the coaching contract
  • Use of psychometrics in coaching development
  • How and why people learn: people development methodologies and theories

This will build on what was learned on the previous topic, from understanding of coaching moving into the mechanics of coaching and the structures used. It will concentrate on the behavioral skills and techniques needed to conduct effective coaching sessions, as well as providing the structure needed through appropriate coaching models. The topic will continue to be interspersed with practical coaching demonstrations and examples from the instructor and involving the participants.

  • Skills needed for coaching
  • Coaching Models: GROW, Solution Focused, and 4 Stage Coaching Model
  • Directive and non-Directive development communication
  • Building rapport (essential communication skills)
  • Creating really powerful questions
  • Active listening skills
  • Framing the coaching session: getting the best from an individual
  • Structuring an individual coaching program
  • Practical coaching sessions

This topic will provide delegates with the more detailed techniques and expert tips to enhance the coaching session and to ensure that full benefit is gained. Participants will learn the structure all the way to the end of the coaching session, ensuring that development options are maximized and feedback given is effective. Topics taught on this day will be interspersed with practical coaching demonstrations, as well as full coaching sessions with feedback given from the instructor.

  • Giving effective and powerful feedback
  • Building active development plans and coaching diaries and log-books
  • Coaching practice
  • Group and team coaching

Learning Approch

  • Designed with a focus on real world relevance
  • Real-world case studies
  • Hands-on Assignments
  • Individualized Instructor
  • Career Guidance

Certification (LP Certificate)

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

Certification (KHDA)

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Expert Instructors & Teaching Methods

Tatek Abayneh Mebratu

Executive Coach, Power Skills and HR Trainer, and he is a, Mentor and Career Counselor. He coaches individuals to reflect on their whole self (work and life), and validate and define their objectives through to realization. He also coaches and trains on corporate development programs. Tatek brings almost 20 years of business experience in the Middle East and Africa region in Banking, Management & Consultancy and Learning and Development industries. He works with senior executives, corporate and individual clients. Graduated with Bachelor’s degree in the field of Public Administration, Tatek is a certified trainer and coach in the development of Power Skills and Human Resources like:


Tatek Abayneh Mebratu

Learners Experience

Mathias S :student

Good and friendly environment. Competent teacher. Great experience all over!

Aileen S :student

I would recommend leanerspoint. The NetCom staff was extremely pleasant and helpful. The location of the leanerspoint office for out of town learners couldn't be more convenient.

Cleopatra Tusiime :Coaching Skills for Managers and Supervisors

A great place for Learning and personal development. Conducive environment, very friendly and helpful trianers and consultans.

Frequently Asked Questions

Our trainings are mostly instructor led and classroom based. However, we also offer high quality live and interactive online sessions.

Our highly skilled faculties from around the globe are experts in their fields and come with decades of diverse industry experience. Our trainers are internationally recognized and locally preferred with rich research driven experience which will ensure highly customizable, engaging and top in the class learning experience.

Choosing LearnersPoint is true value for money as our trainings are right blend of theory and practice and specially developed keeping tomorrow's business needs in mind. All the training sessions are closely monitored through specially designed progress tracker to ensure reinforced and unparalleled learning experience.

Once you have registered for a course and wish to not to proceed with the training for any reason, you are entitled for a refund of the fees provided we are notified in writing within 2 days from the date of initial registration before the training commencement. The refunds are processed within 4 weeks from the day of withdrawal.