Coaching Skills for Managers Training Course Outline
This course has transformed dozens of teams through coaching. We will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools.
Course Objectives
You will learn the essential skills to coach people for improved performance. Coaching Skills for Managers & Supervisors will help you learn when coaching is needed and why managers sometimes avoid these conversations. You will also be given specific strategies for conducting a successful coaching discussion, dealing with difficult employees, and following up to ensure success. Finally, we will consider what to do when coaching doesn't work.
Course Outline
Course Introduction & What is Coaching
- Manager as Coach
- Manager as Mentor
- Manager as Trainer
- Know When to Manage and When to Coach
- Coaching vs Mentoring vs Leading vs Managing
Why Managers Must Develop Basic Coaching Skills
- Developing coaching skills
- Influences on the Manager Role
- Why Do We Need Managers?
- Coaching and the Manager Role
- Why Managers Don't Coach
- How Google Sold Its Engineers on Management
- Selling the idea of Coaching
- Managers and Emotional Responsibility
Leadership point of view
- Facts vs. Stories
- Values Influencing You
- Manager's Point of View
- Managing and Your Point of View
- Leadership Coaching
- Your values and point of view
- Point of View and Belief Systems
- Circumstances, Thoughts, and Feelings
- Actions and Results
- Differences Between Your Thoughts and the Facts
- Ladder of Inference
- Burden vs. Choice
- Coaching Frame of Mind
- Thought Model (Practice)
- Giving Feedback
Who can Benefit from this Course
- Team Leaders
- Managers
- Business Heads
- HR and L&D professionals
Course Objectives
You will learn the essential skills to coach people for improved performance. Coaching Skills for Managers & Supervisors will help you learn when coaching is needed and why managers sometimes avoid these conversations. You will also be given specific strategies for conducting a successful coaching discussion, dealing with difficult employees, and following up to ensure success. Finally, we will consider what to do when coaching doesn't work.
