Cold Calling Course
Engaging 16 Hour training session
Master real-world sales techniques through 5 updated modules
Gain essential skills to boost your career in sales
Achieve a valuable certificate to enhance your resume
Flexible learning options—learn at your own pace
4.6/53839 EnrolledEnrolled Learners
4.6/53839 EnrolledEnrolled Learners
Overview
What our training includes:
- Learn effective prospecting techniques to identify high-quality leads
- Master objection handling with BANT and CHAMP qualifying methods
- Utilize proven telecalling scripts to boost sales conversations
- Gain practical experience with pre-call rituals and sales time management
- Enhance cold calling success through elevator pitch and gatekeeper strategies
Upcoming sessions
Curriculum
1
What is prospecting?
2
Success formula
3
Increasing Success Rate
4
Importance of Gate Keepers
5
Elevator Pitch
1
Techniques
2
Importance of Tele Calling Challenges
3
Why scripts?
4
Pre-call Ritual
5
Script
6
Things to Remember
7
Drill for Skill
8
Sales Time Management
1
Importance of Objection
2
Techniques to handle Objections
3
Script
4
Drill for Skill
5
Qualifying Methods
6
BANT / CHAMP
1
Importance of Objection
2
Techniques to handle Objections
3
Script
4
Drill for Skill
5
Qualifying Methods
6
BANT / CHAMP
1
Drill for Skill
2
Case Study
3
Assessment
Meet your Trainer
Tatek Abayneh Mebratu
Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.
With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.
He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.
Core Competencies:
- Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
- Measuring training effectiveness
- Create training policies, procedures, and metrics and ensure their alignment with organisational goals
- Innovative training and coaching techniques and delivery style
- Conducting TNA using the Stop/Start & Continue methods
Professional Qualifications:
- Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
- Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
- Certified in Investigative Journalism
- Master of Business Administration (MBA) in Marketing and Sales from Amity University
- Bachelor of Arts in Public Administration and Development Management from Alpha University College
- Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
- Extensive experience in training programs across all management levels, including work with KHDA and CPD
- Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
- Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Learning Outcomes
After training completion, you will master the following
1
Master effective prospecting techniques to identify and qualify high-potential leads
2
Learn to craft persuasive cold calling scripts using real-world scenarios and best practices
3
Understand objection handling techniques using BANT and CHAMP qualification methods
4
Develop time management skills for maximizing productivity during cold calls and follow-ups
5
Gain proficiency in building rapport with gatekeepers and key decision-makers using proven strategies
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
Overall ratings by our students
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Frequently asked questions
Our Cold Calling Course is a training program designed to teach individuals the essential skills and strategies needed to reach out to potential customers who may not have shown interest in their products or services.
The training covers key techniques for building rapport, handling objections, and successfully closing sales through phone calls or face-to-face interactions. By mastering these skills, participants gain the confidence and ability to turn cold leads into valuable customers.
There are no specific prerequisites required to enrol in the training program. Any beginner or expert can enrol in the training program.
Our certification is perfect for:
- Media Sales Associate
- Sales Representative
- Business Development Executive
- Marketers
- Advertising Representative
The cold calling course curriculum covers the following topics:
- Module 1: Prospecting
- Module 2: Tele Calling
- Module 3: Objection Handling
- Module 4: Unify
- Module 5: Certification
Yes, cold calling is a valuable skill that can enhance your resume, especially for positions in sales, marketing, and customer service. It demonstrates your ability to engage potential customers, overcome objections, and drive sales through effective communication.
Cold calling refers to reaching out to potential customers who have had no previous interaction with your business. In contrast, warm calling involves contacting individuals who have already shown interest or have some familiarity with your brand or product.
Cold calling involves reaching out to individuals with whom you have no previous interaction or relationship. On the other hand, direct calling usually refers to contacting individuals who have expressed some interest or engagement, such as responding to an inquiry or follow-up request.
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