Cold Calling Course in Dubai

Cold calling is an important stage and technique useful in many aspects of business and professional communications. This Cold Calling course in Dubai is designed to help professionals improve their hit ratio and open any conversation in a way that leads to opportunities. This immersive training enables professionals to be poised and confident when cold calling and appeal to potential clients’ needs, wants, and interests and build long-term, positive relationships with them.

Accredited By

  • 16 Hours Training
  • Online / Classroom / Onsite
  • 21 May, 2024 / 21 May, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is this Cold Calling course all about?

The Cold Calling course in Dubai offers professionals an in-depth understanding of the techniques and tricks to master while cold calling. This immersive cold calling training trains the participants on how to do cold calling the right way. Our industry expert trainers offer experiential training providing practical tips and tricks to participants for structuring a cold call. This course enables participants to stay motivated and track their targets, structure a call, overcome rejection or objections, and get the most out of technology. The lessons are tailored with ample practical sessions to let participants get started right away testing out their new skills.

Why is getting trained on Cold Calling important?

Cold calling is a powerful way to generate sales and leads in a business environment. By getting trained on cold calling, professionals can avoid the daunting situation while making a professional phone call to a stranger. The Cold Calling training courses are one of the best ways for professionals to master the art of cold calling and bring their company to the attention of prospective consumers. This training enables professionals to gain the courage, confidence, and skills to win and keep prospect’s attention, quickly and be a valuable asset to their organization.

Why do companies hire professionals with Cold Calling certification?

Cold calling is an effective strategy widely used by companies to promote business processes in real-time. As this strategy has a considerably higher success rate, companies across the globe are in search of cold-calling certified professionals. These cold-calling trained professionals have the ability to make a great first impression, build rapport and help the B2B prospects of their organizations. They have a deep understanding of the tactics to gain their prospective’s attention and close the deal on good terms.

Industry Trends

Cold calling is the lifeline of all business and any organized activity as it is the ​​key to opportunities and business achievements. The Cold Calling certification comes with its own set of merits and opportunities in the market. Let us see how.

Market trends

Cold calling is a solid skill set that significantly contributes to business success. As cold calling techniques continue to stay effective in generating more sales, the demand for cold calling skills in the global job market is high. Today, cold calling has become one of the most important skills one can develop as a sales representative. With the overall employment of sales representatives projected to grow 5% from 2020 to 2030, the demand for skilled sales reps is to rise in the coming years.

Salary Trends

As sales structures, the backbone of businesses, the demand for sales representatives is always set to be high. Sales representatives with demanding skills have a plethora of job opportunities. According to a report by money.usnews, sales representatives rank #3 in the highest paying jobs without a degree list. Thus these professionals take home impressive and hefty paychecks.

Demand & Opportunities

As the employment of sales and related occupations is projected to grow, the need for cold-calling skilled professionals is rising. The Cold Calling certification gives an assurance of the necessary competency in related roles, thus making these opportunities easier to avail.

A few of the most-sought sales jobs that require cold calling skills available in the Dubai region (as observed in popular Dubai job portals) follow:

  1. Sales Coordinators manage sales teams and facilitate communication between sales representatives for achieving sales goals 
  2. Telemarketing Executives utilize inbound and outbound telephone calls to persuade customers to purchase companies' products and services
  3. Sales Executives build up a business by identifying new business prospects and selling products to them
  4. Business Development Executives identify opportunities for new business development through following up on leads 
  5. Telesales Agents contact existing and potential customers to present the company’s product and service offering

Course Outcome

Successful completion of the Cold Calling course will help you to:

  • Gain an in-depth understanding of cold calling strategies
  • Learn to ​​identify your most profitable leads
  • Use effective power phrases and language that gets prospects excited
  • Be poised and confident when cold calling
  • Understand and appeal to buyers’ needs, wants, and interests
  • Maintain a positive attitude toward cold calling and overcome the fear of getting rejected
  • Build a rapport and personal relationship over the phone

Course Module

  • What is prospecting? 
  • Success formula
  • Increasing Success Rate 
  • Importance of Gate Keepers 
  • Elevator Pitch
  • Importance of Objection 
  • Techniques to handle Objections 
  • Script
  • Drill for Skill
  • Qualifying Methods
  • Drill for Skill 
  • Case Study 
  • Assessment
  • Techniques
  • Importance of Tele Calling Challenges
  • Why scripts?
  • Pre-call Ritual
  • Script
  • Things to Remember
  • Drill for Skill
  • Sales Time Management
  • Importance of Objection 
  • Techniques to handle Objections 
  • Script
  • Drill for Skill
  • Qualifying Methods

Program Dates

21 May
  • 09:00 AM
  • Tue
  • Classroom
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Expert Instructors & Teaching Methods

Mr. Tatek is a Certified Trainer and Executive Coach who has worked on multiple assignments including Leadership Development, Behavioral Training and Talent Management, with deep domain expertise in developing Human Capital. He is a T&D expert with over 15 years of comprehensive experience in consulting with leaders and decision-makers to improve business effectiveness and engage employees. Tatek, who brings about 20 years of relevant experience in the MENA region is a real people person passionate about using his strength and knowledge to train and help professionals grow. Mr Tatek’s experience in the banking, management & consultancy, and the learning & development industry has helped him make a mark for himself in the L&D field. He regularly works with senior executives, corporates, and at the same time, individual clients. After graduating with a Bachelor of Arts with a specialisation in Public Administration and Development Management, Mr Tatek has worked closely with the KHDA & CPD and delivered training programs across all levels of management. Mr Tatek is a genuinely exceptional communicator recognised for presenting complex topics with clarity, creativity and enthusiasm.

Work Experience

  • ⦾ Soft Skills Trainer & Senior Corporate Training Manager, Learners Point  Academy, Dubai, UAE
  • ⦾ Customer Service Manager, Western Union Money Transfer, Addis Ababa, Ethiopia
  • ⦾ Managing Partner, Quantum Consultancy, Addis Ababa, Ethiopia


Core Competencies


  • ⦾ Strategising on training framework spanning need analysis, mapping training requirements, gap bridging, content development and delivery to develop an efficient workforce and motivated employees who can achieve maximum productivity for fast-growing organisations
  • ⦾ Measuring training effectiveness
  • ⦾ Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • ⦾ Liaising with training bodies like KHDA and CPD
  • ⦾ Developing learning strategies that incorporate skills & knowledge
  • ⦾ Innovative training and coaching techniques and delivery style
  • ⦾ Conducting TNA using the Stop/Start & Continue methods

Tatek Abayneh Mebratu

Mr. Pinaki Chakraborty is a renowned corporate trainer having more than 30 years of experience altogether. Mr. Pinaki has worked extensively for 22 years in the training and development of employees. He has hands-on experience in Customer Service Management, Office Management, Time Management, and 30 other crucial management-related topics. He has delivered training in every part of Dubai and India and won accolades in various public speaking competitions. Having trained students in more than 80 countries, the beneficiary of this training includes banking employees to FMCG employees. The best part about his training is that he customizes and presents in a simplistic way for the students to learn comfortably. According to Mr. Chakraborty, all students should feel valued and supported in a classroom atmosphere that is supportive and upbeat. He is committed to assisting students in realizing their maximum potential and developing them into successful, well-rounded people, both professionally and personally.

Work Experience

  • ⦾ Corporate Trainer & Organizational Development Consultant, Learners Point Academy, Dubai
  • ⦾ Corporate Training and Development Manager, Madi International, Dubai
  • ⦾ Corporate Trainer, Brain Power Training Centre, Dubai


Major Clients


  • ⦾ ITC Ltd.
  • ⦾ Dr. Reddy’s Foundation
  • ⦾ Cox & Kings Tours
  • ⦾ NSEit (National Stock Exchange)
  • ⦾ Tower Auto India (Unit Of Tower USA)
  • ⦾ HDFC Bank
  • ⦾ Rajiv Gandhi Intl. Airport, Hyderabad
  • ⦾ Air Liquide
  • ⦾ Randstad
  • ⦾ Mylan Labs
  • ⦾ Larsen & Toubro (L&T – Construction Div)
  • ⦾ United Technologies Co.(Otis, Carrier)
  • ⦾ Deloitte Audit
  • ⦾ Llyods Steel
  • ⦾ Hyundai Motors R&D Team
  • ⦾ Coca-Cola

Mr. Pinaki Chakraborty

Why Count on Learners Point?

Being the leading providers of the Cold Calling course in Dubai, at Learners Point we help professionals master the necessary skill sets to successfully complete the Cold Calling certification.

Following are the USPs our Cold Calling training course offers you:

  • We look at real-world scenarios organizations face and formulate our Cold Calling training course evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke Cold Calling course also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organizing group sessions, we also offer a guided learning experience to enhance the quality of our Cold Calling training program
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience

"Learners Point is a great platform for beginners as well as expert who want to get into Cold Calling field. Definitely going to recommend this course to my friends who are in Sales."

Kimberley Birks

New Operational Team Member

"Very informative and clear explanation by the lecturer. Enjoyed this module of Cold Calling. Will definitely help in my Sales pitch training."

Nadine Hani

Sales Manager

"Its actually great in terms of concept explanation. Looking forward to other courses as well. Cold Calling course training was a success"


Sales Executive

"Since I am in Sales field for the past 2 years now, therefore I took up this Cold Calling course to brush up my skills. I feel glad to grab enough knowledge from Learners Point Academy. Thank you team and my instructor for helping me with the course."

Rizwan Khan

Call Centre Agent

Our Graduates

Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on Cold Calling Course in Dubai

Today, Dubai is growing at record rates without showing any signs of slowing down. Due to its emerging market, Dubai is spearheading its economic transformation attracting aspiring professionals from around the world. As the market is ripe, so is the demand for skilled professionals. Besides technical skills and qualifications, index data shows that soft skills are the most required by the UAE companies making cold calling skills gain popularity among sales professionals.
This Cold Calling course in Dubai is designed to help you in improving your hit ratio and open any conversation in a way that leads to opportunities. This immersive training enables you to be poised and confident when cold calling and appeal to potential buyers’ needs, wants, and interests and build long-term, positive relationships with clients. Moreover, this training imparts the most crucial skills in today’s corporate world.
No, there are no prerequisites for enrolling in this Cold Calling course. Anyone looking forward to enhancing their sales skills can join.
At Learners Point, if a participant doesn’t wish to proceed with the training after the registration due to any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the day of exit.
The Cold Calling training courses are one of the best ways for you to master the art of cold calling and bring your company to the attention of prospective consumers. This training enables you to gain the courage, confidence, and skills to win and keep prospect’s attention, quickly and be a valuable asset to their organization. It gives you the potential to solve various challenges and hence enhancing your workplace competency.
The Cold Calling training in Dubai is ideal for sales and marketing professionals, sales leaders, entrepreneurs, or professionals involved in start-ups who are looking to learn techniques to build rapport with their existing and prospective clients to enhance their level of performance for driving sales.
The training at Learners Point is interactive, immersive, and intensive hands-on programs. We offer 3 modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-to-one training session, or high-quality live and interactive online sessions as per convenience.