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Conflict Management Training in Dubai

24 hours of expert-led coaching

6 specialized modules covering real-world conflict management strategies

Master key negotiation techniques from industry experts

Learn best practices to handle workplace and team conflicts

Earn a globally recognized certification to boost career opportunities

4.5/5

4890 Enrolled

Overview

What you will discover with us

  • Understand conflict origins and triggers
  • Identify different types of workplace conflict
  • Develop active listening & empathy skills
  • Master effective communication techniques
  • Manage & resolve conflicts constructively
  • Strengthen team collaboration & unity
  • Reduce stress through conflict resolution

Learning Objectives

By completing the course, you will master the following

  • 1

    Acquire an in-depth understanding of the various components of conflict

  • 2

    Master the fundamentals of conflict resolution techniques

  • 3

    Develop appropriate communication skills required for conflict management

  • 4

    Analyse key organisational issues to deploy efficient conflict resolution

  • 5

    Address and manage conflicts effectively at your workplace

  • objective-image

    Ready to get started?

  • Overall ratings by our students

    Upcoming sessions

    Tatek Abayneh Mebratu

    Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

    With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

    He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

    Core Competencies:

    • Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
    • Measuring training effectiveness
    • Create training policies, procedures, and metrics and ensure their alignment with organisational goals
    • Innovative training and coaching techniques and delivery style
    • Conducting TNA using the Stop/Start & Continue methods

    Professional Qualifications:

    • Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
    • Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
    • Certified in Investigative Journalism
    • Master of Business Administration (MBA) in Marketing and Sales from Amity University
    • Bachelor of Arts in Public Administration and Development Management from Alpha University College
    • Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
    • Extensive experience in training programs across all management levels, including work with KHDA and CPD
    • Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
    • Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
    Tatek Abayneh Mebratu

    KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

    Certifcate-Image0

    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

    Certifcate-Image1

    Related courses

    Curriculum

    • Defining confrontation
    • Identifying where you focus your attention and energy
    • Role of managing conflict in the workplace
    • Current conflict resolution strategies
    • Presentation, practice sessions in pairs with co-coaching, facilitated group review
    • Thomas Kilmann Conflict Mode Instrument
    • Recognizing different styles of conflict
    • Recognizing your own preferred way of dealing with conflict
    • Identifying the impact of different conflict styles
    • Presentation, individual questionnaire, and reflection, small group exercise, and review
    • Crosby’s conflict process
    • Reviewing different stages of the conflict process
    • Recognizing contributions and potential conflict management strategies to change the outcome
    • Presentation, individual reflection and pairs exercise, group review
    • The wheel of influencing
    • Non-verbal elements of influencing
    • Stating wants
    • Using consequences
    • Suggesting and proposing ideas
    • Giving feedback
    • Adapting to the situation with integrity
    • Presentation, pairs exercise, and practice, facilitated group review
    • Testing out the use of current and new confrontation management strategies
    • Practice sessions in pairs or trios facilitated group review
    • Review of learning and action planning, course feedback
    • Individual reflection and action planning exercise facilitated group review

    Frequently asked questions

    Our Conflict Management Training in Dubai offers professionals with practical skills to handle workplace disagreements constructively. It focuses on improving communication, understanding conflict causes, and applying effective resolution strategies.

    Through real-world scenarios and discussions, participants learn to manage challenging situations, strengthen relationships, and contribute positively to organizational performance in diverse professional environments.

    In the present corporate world, conflict management is an extremely important skill for professionals for their career growth in the UAE. Mastering the techniques to resolve confits efficiently can be highly beneficial to professionals as a majority of recruiters consider conflict management skills essential while recruiting.

    This Conflict Management course in Dubai is ideal for professionals who wish to master the techniques of effective conflict resolution. Any individual seeking to address and manage conflicts efficiently can pursue this Conflict Management course.

    The Conflict Management course in Dubai offers you a comprehensive understanding of the fundamentals of conflict management. The course module enables you to build effective communication and decision-making skills that are necessary for managing issues at the workplace and are often sought by recruiters.

    There are no specific entry requirements to join this Conflict Management course in Dubai. Anyone wanting to build conflict management skills can attend this course.

    Do you want to learn more about Learners Point Academy?

    • Learn more about courses
    • Understand about our methodology
    • Let’s talk about Corporate trainings
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