Customer Relationship Management Course

KHDA approved training & certification

24 hours of intensive learning program led by industry professionals

Course modules on based on latest CRM practices

Receive a completion certificate

Flexible & convenient payment options

4.5/5

3671 Enrolled

Skills we aim to impart

Learn strategies for different customer types like B2B & B2C CRM
Measure & Improve Customer Value by tracking CLV and optimising services
Understand how to use customer feedback to innovate and ‘Stay Ahead of the Competition’
Implement strategies for long-term customer relationships
Overall career mentorship to excel in customer management landscape in Dubai

When training is completed, you will master the following

Gain a sound foundation of CRM concepts and best practices

Explore the ins and outs of customer relationship processes

Describe managing customer perception

Understand different components of a CRM plan

Develop and implement customer relationship management strategies

Ready to get started?

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