Effective Communication Skills Training in Kenya

KHDA-accredited program

Master verbal, non-verbal, and listening skills

Develop assertive communication strategies

8 separate courses on industry norms

Improve pronunciation and vocal impact techniques

Understand body language and non-verbal cues

Easy payment options with instalments

4.9/5

4308 Enrolled

Overview

What you will learn:

Learn the 7Cs of communication within the workplace
Make communication clear and to the point
Gain proficiency in nonverbal communication
Provide and accept helpful criticism
Learn cultural sensitivity in communication
Identify and overcome communication barriers

Learning Objectives

This course helps you master the art of communication:

Learn the fundamentals of effective communication

Learn how to write messages that are clear and concise

Create plans to build trust with clients and coworkers

Develop the ability to handle difficult conversations confidently

Recognise common obstacles to effective communication

Ready to get started?

Overall ratings by our students

Upcoming sessions

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

Related courses

Curriculum

The Characteristics of an Effective Communicator
Importance of Communication in the 21st Century
Communication Self-Assessment
Basics of Communication
Elements of Effective Communication
Summary

An Introduction | Components of Communication –
Verbal Communication
Importance of the Tone
Non – Verbal Communication
Application and Practice
Assessment and Personal Constructive Feedback

What You Say Matters
Effect and Impact of Power Words
Positive Communication
Words for Success
Words to Avoid
Practice Activities & Constructive Feedback

Introduction | The ‘How’ of Effective Communication
Pronunciation and Syllable Stress
Common Grammatical Errors
Construct Effective Sentences
Word Stress for Vocal Impact
Role-plays and Constructive Feedback

Introduction | Body Language
Elements of Non-Verbal Communication
Do’s and Don’t
Interpretation of Various Body Signals
Recommended Postures for Workplace Communication
Summary and Practice

Introduction | Listening
The Impact of Listening on Communication
The 3 Levels of Listening
Listening with Empathy
How to Display Effective Listening
Practice Activities & Constructive Feedback

Introduction | Questioning Skills
Use of Effective Probing In Communication
What is Acknowledgement?
Benefits of Sincere Acknowledgements
The Conversation Cycle
Rapport Building
Summary & Assignment

Types of Communication
Introduction to Assertiveness
The Art of Assertive Communication
Applying Communication Components Effectively
Cross-cultural Communication
Summary & Personal Constructive Feedback
Personal Development Plan

Frequently asked questions

The Effective Communication Skills Training in Kenya helps participants boost confidence and help them focus during interactions. We aid them with the basics of communication, the importance of tone and more. Participants learn how to communicate effectively, comprehend others, and ensure that communications are understood.

With the course for Effective Communication Skills in Kenya, you will learn the following topics:

1)Introduction to Effective Communication
2)Core Components of Effective Communication
3)Effective Verbal Communication
4)Vocal Impact
5)Non-Verbal Communication
6)Role of Listening in Communication
7)Probing and Acknowledgment
8)Assertive Communication

Communicating effectively is a career accelerator. Clear communication of ideas, active listening, and confident collaboration are highly valued across industries in the Kenyan job market. Employers frequently list communication as a top skill when hiring or promoting talent.

This program gives you the valuable skills to handle disagreements, have productive conversations at work, and forge solid professional bonds. These abilities help you stand out, lead teams more successfully, and adjust to various work environments in management, IT, healthcare, or customer service.

At Learners Point, if a participant doesn’t wish to proceed with the Course on Effective Communication Skills in Kenya after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.

Our program caters to individuals across various sectors, providing universally applicable communication skills tailored to the Kenyan context. Whether in healthcare, education, business, or customer service, the tools you'll gain are designed to boost your everyday interactions. We focus on real-life scenarios, so participants can immediately apply what they learn in their unique work environments.