Effective Communication Skills Training in Kenya

Improve your communication skills with our training for Effective Communication Skills in Kenya. This 24-hour training course has been accredited by the Knowledge and Human Development Authority (KHDA). Participants learn how to express themselves, comprehend others, and guarantee that communication is well received. Effective communication offers satisfaction to both parties, and it is crucial for successful business relationships. Managers and supervisors are taught communication skills to help them deal with various situations. This course teaches everyone how to communicate successfully.

Accredited By

  • 24 Hours Training
  • Online / Classroom / Onsite
  • 14 Apr, 2024 / 28 Apr, 2024
  • Additional Program Dates
  • 100K+ Happy Students

(600+ Google Reviews)

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What Are The Effective Communication Skills in Kenya All About?

Our course for Effective Communication Skills in Kenya is designed to help businesses prosper by effectively exchanging ideas. Professionals can benefit from it by improving verbal and non-verbal communication, thereby preventing miscommunications. Practical exercises enable participants to improve their working skills and identify various communication styles.

Why Are Effective Communication Skills in Kenya Important?

Our training for Effective Communication Skills in Kenya plays an important role in assuring the pleasure and success of all parties involved. Clear messages reduce misunderstandings and arguments. This training promotes mutual understanding and cooperation, hence increasing trust and respect. Professionals with these skills can effectively interact and build productive collaborations.

How Do the Effective Communication Skills in Kenya Help You Get Hired by Companies?

The training for Effective Communication Skills in Kenya is crucial to ensuring the success of all participants. Clear messages avoid misunderstandings and arguments. This training promotes mutual understanding and cooperation, hence increasing trust and respect. Professionals with these characteristics can effectively participate in and build collaborative partnerships.

Industry Trends

Due to the rapidity of technological progress, effective communication skills are needed in Kenya. Communication approaches have been transformed by AI, search dominance, omni-channel communication, short-video content and live streaming. Hence, this training offers benefits and market prospects for specialised skills.

Market trends

In Kenya, effective communication skills are essential for corporate success. 86% believe that inadequate communication leads to failures. Proper training can increase team productivity by 25%. The market was valued at USD 15.4 billion in 2020 and is predicted to quadruple by 2028, creating considerable prospects.

Salary Trends

Effective communication skills are crucial to thrive in a highly competitive job market. 57% of security professionals value it most. Certain roles like PR or marketing managers earn higher salaries, around KES 3,460,900 per year.

Demand & Opportunities

Our course for Effective Communication Skills in Kenya is crucial for organisational efficiency and productivity. Job seekers proficient in communication, negotiation and customer interaction are in high demand, offering ample opportunities for career advancement and success in the competitive job market.

Some of the job opportunities are as follows:

  1. Customer Service Representative
  2. Marketing Manager
  3. Sales Executive
  4. Social Media Manager
  5. Content Writer

Course Outcome

Successful completion of the Effective Communication Skills in Kenya will enable individuals to:

  • Gain comprehensive skills for effective collaboration in team projects
  • Learn diverse communication techniques for successful interaction
  • Master the 7Cs of Communication to enhance clarity and understanding
  • Adapt communication strategies to various situations and audiences
  • Develop professional interview etiquette for successful job interviews

Course Module

  • The Characteristics of an Effective Communicator
  • Importance of Communication in the 21st Century
  • Communication Self-Assessment
  • Basics of Communication
  • Elements of Effective Communication
  • Summary
  • What You Say Matters
  • Effect and Impact of Power Words
  • Positive Communication
  • Words for Success
  • Words to Avoid
  • Practice Activities & Constructive Feedback
  • Introduction | Body Language
  • Elements of Non-Verbal Communication
  • Do’s and Don’t
  • Interpretation of Various Body Signals
  • Recommended Postures for Workplace Communication
  • Summary and Practice
  • Introduction | Questioning Skills
  • Use of Effective Probing In Communication
  • What is Acknowledgement?
  • Benefits of Sincere Acknowledgements
  • The Conversation Cycle
  • Rapport Building
  • Summary & Assignment
  • An Introduction | Components of Communication –
  • Verbal Communication
  • Importance of the Tone
  • Non – Verbal Communication
  • Application and Practice
  • Assessment and Personal Constructive Feedback
  • Introduction | The ‘How’ of Effective Communication
  • Pronunciation and Syllable Stress
  • Common Grammatical Errors
  • Construct Effective Sentences
  • Word Stress for Vocal Impact
  • Role-plays and Constructive Feedback
  • Introduction | Listening
  • The Impact of Listening on Communication
  • The 3 Levels of Listening
  • Listening with Empathy
  • How to Display Effective Listening
  • Practice Activities & Constructive Feedback
  • Types of Communication
  • Introduction to Assertiveness
  • The Art of Assertive Communication
  • Applying Communication Components Effectively
  • Cross-cultural Communication
  • Summary & Personal Constructive Feedback
  • Personal Development Plan

Program Dates

14 Apr
  • 02:00 PM
  • Sun
  • Online Live
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21 Apr
  • 11:00 AM
  • Sun
  • Classroom
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28 Apr
  • 09:00 AM
  • Sun
  • Classroom
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Expert Instructors & Teaching Methods

Mr. Tatek is a Certified Trainer and Executive Coach who has worked on multiple assignments including Leadership Development, Behavioral Training and Talent Management, with deep domain expertise in developing Human Capital. He is a T&D expert with over 15 years of comprehensive experience in consulting with leaders and decision-makers to improve business effectiveness and engage employees. Tatek, who brings about 20 years of relevant experience in the MENA region is a real people person passionate about using his strength and knowledge to train and help professionals grow. Mr Tatek’s experience in the banking, management & consultancy, and the learning & development industry has helped him make a mark for himself in the L&D field. He regularly works with senior executives, corporates, and at the same time, individual clients. After graduating with a Bachelor of Arts with a specialisation in Public Administration and Development Management, Mr Tatek has worked closely with the KHDA & CPD and delivered training programs across all levels of management. Mr Tatek is a genuinely exceptional communicator recognised for presenting complex topics with clarity, creativity and enthusiasm.

Work Experience

  • ⦾ Soft Skills Trainer & Senior Corporate Training Manager, Learners Point  Academy, Dubai, UAE
  • ⦾ Customer Service Manager, Western Union Money Transfer, Addis Ababa, Ethiopia
  • ⦾ Managing Partner, Quantum Consultancy, Addis Ababa, Ethiopia


Core Competencies


  • ⦾ Strategising on training framework spanning need analysis, mapping training requirements, gap bridging, content development and delivery to develop an efficient workforce and motivated employees who can achieve maximum productivity for fast-growing organisations
  • ⦾ Measuring training effectiveness
  • ⦾ Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • ⦾ Liaising with training bodies like KHDA and CPD
  • ⦾ Developing learning strategies that incorporate skills & knowledge
  • ⦾ Innovative training and coaching techniques and delivery style
  • ⦾ Conducting TNA using the Stop/Start & Continue methods

Tatek Abayneh Mebratu

Why Count on Learners Point?

Being an accredited provider of Effective Communication Skills in Kenya, at Learners Point we help professionals master the necessary skill sets to complete the Effective Communication Skills in Kenya Training.

Following are the USPs our Effective Communication Skills in Kenya offers you:

  • We look at real-world scenarios organisations face and formulate our Effective Communication Skills in Kenya outline evaluating practical requirements
  • We also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke Effective Communication Skills in Kenya also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organising group sessions, we also offer a guided learning experience to enhance the quality of our Effective Communication Skills in Kenya training program outline.
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience

"Participating in the Effective Communication Skills course in Kenya improved both my professional and personal development. The instructor's experience, along with engaging sessions, made learning both entertaining and effective.”

Lenny Figgis

Business Analyst

"I had a great learning experience in this training. As a Sales Representative, having strong communication skills is one of the major criteria. The personalised form of training helped me to improve my sales skills and made me very confident as well."

Eddy Nyong'o

Sales Representative

“Starting from the course modules to the practical classes, this course is very effective. My communication skills have improved to a great extent in such a short time.”

Owiso Onyulo

Project Manager

"This Effective Communication Skills training in Kenya has helped me gain confidence in my interactions with clients. The instructor's guidance helped me in recognizing and tackling my deficiencies, transforming them into strengths with determined effort."

Christina Warimu

Marketing Executive

“The course on Effective Skills in Kenya has groomed me both personally and professionally. In this course, the practical classes have helped me to practice my communication skills.”

Thomas Marshall

HR Manager

Our Graduates

Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on Effective Communication Skills Training in Kenya

The training duration for Effective Communication Skills in Kenya is 24 hours.

At Learners Point Academy, the course on Effective Communication Skills in Kenya is delivered in English and Arabic.

With the course for Effective Communication Skills in Kenya, you will learn the following topics:

1)Introduction to Effective Communication
2)Core Components of Effective Communication
3)Effective Verbal Communication
4)Vocal Impact
5)Non-Verbal Communication
6)Role of Listening in Communication
7)Probing and Acknowledgment
8)Assertive Communication

At Learners Point, if a participant doesn’t wish to proceed with the Course on Effective Communication Skills in Kenya after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.