Effective Communication Skills Training in Australia
KHDA-accredited program
Master verbal, non-verbal, and listening skills
Develop assertive communication strategies
8 separate courses on industry norms
Improve pronunciation and vocal impact techniques
Understand body language and non-verbal cues
Easy payment options with instalments
4.9/54308 EnrolledEnrolled Learners
4.9/54308 EnrolledEnrolled Learners
Overview
What you will learn:
- Learn the 7Cs of communication within the workplace
- Make communication clear and to the point
- Gain proficiency in nonverbal communication
- Provide and accept helpful criticism
- Learn cultural sensitivity in communication
- Identify and overcome communication barriers
Upcoming sessions
Curriculum
1
The Characteristics of an Effective Communicator
2
Importance of Communication in the 21st Century
3
Communication Self-Assessment
4
Basics of Communication
5
Elements of Effective Communication
6
Summary
1
An Introduction | Components of Communication
2
Verbal Communication
3
Importance of the Tone
4
Non – Verbal Communication
5
Application and Practice
6
Assessment and Personal Constructive Feedback
1
What You Say Matters
2
Effect and Impact of Power Words
3
Positive Communication
4
Words for Success
5
Words to Avoid
6
Practice Activities & Constructive Feedback
1
Introduction | The ‘How’ of Effective Communication
2
Pronunciation and Syllable Stress
3
Common Grammatical Errors
4
Construct Effective Sentences
5
Word Stress for Vocal Impact
6
Role-plays and Constructive Feedback
1
Introduction | Body Language
2
Elements of Non-Verbal Communication
3
Do’s and Don’t
4
Interpretation of Various Body Signals
5
Recommended Postures for Workplace Communication
6
Summary and Practice
1
Introduction | Listening
2
The Impact of Listening on Communication
3
The 3 Levels of Listening
4
Listening with Empathy
5
How to Display Effective Listening
6
Practice Activities & Constructive Feedback
1
Introduction | Questioning Skills
2
Use of Effective Probing In Communication
3
What is Acknowledgement?
4
Benefits of Sincere Acknowledgements
5
The Conversation Cycle
6
Rapport Building
7
Summary & Assignment
1
Types of Communication
2
Introduction to Assertiveness
3
The Art of Assertive Communication
4
Applying Communication Components Effectively
5
Cross-cultural Communication
6
Summary & Personal Constructive Feedback
7
Personal Development Plan
Meet your Trainer
Tatek Abayneh Mebratu
Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.
With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.
He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.
Core Competencies:
- Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
- Measuring training effectiveness
- Create training policies, procedures, and metrics and ensure their alignment with organisational goals
- Innovative training and coaching techniques and delivery style
- Conducting TNA using the Stop/Start & Continue methods
Professional Qualifications:
- Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
- Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
- Certified in Investigative Journalism
- Master of Business Administration (MBA) in Marketing and Sales from Amity University
- Bachelor of Arts in Public Administration and Development Management from Alpha University College
- Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
- Extensive experience in training programs across all management levels, including work with KHDA and CPD
- Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
- Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Learning Outcomes
This course helps you master the art of communication:
1
Learn the fundamentals of effective communication
2
Learn how to write messages that are clear and concise
3
Create plans to build trust with clients and coworkers
4
Develop the ability to handle difficult conversations confidently
5
Recognise common obstacles to effective communication
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
Overall ratings by our students
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Frequently asked questions
The Effective Communication Skills Training in Australia is a soft skills qualification program enhances an individual’s ability to articulate their ideas with clarity, listen effectively and engage in both verbal and non-verbal communication. We help individuals to improve their interactions in personal, professional and even multicultural settings.
Here are the benefits of pursuing this course in both personal and professional settings are as follows:
1.Improved team building ability
2.Increased Job Satisfaction
3. Enhanced problem-solving skills
4. Expertise in handling conflict
5.Increased productivity and employee engagement
Our program caters to individuals across various sectors, providing universally applicable communication skills tailored to the Australian context.
Learners Point offers three types of classes for the Course on Effective Communication Skills in Australia. Students can choose between one of the following:
- One-on-one training sessions
- Instructor-led classroom-based group coaching
- High-quality live and interactive online sessions
Individuals with strong communication skills can improve collaboration, build strong professional relationships, pitch ideas and unlock networking opportunities. It improves your leadership presence, optimise team productivity and ultimately enhancing your career prospects, not just in Dubai but worldwide.
Do you want to learn more about Learners Point Academy?
- Learn more about courses
- Understand about our methodology
- Let’s talk about Corporate trainings
- Anything else that you want to know, we are here for you!
