Emotional Intelligence Course in Australia

24 hours of interactive live training conducted by industry experts

Master 10 essential emotional intelligence competencies

Engage with real-life scenarios and practical exercises

Enhance your stress management and emotional regulation skills

Strengthen leadership, empathy, and communication capabilities

Pay with easy instalments

4.65/5

3947 EnrolledEnrolled Learners

4.65/5

3947 EnrolledEnrolled Learners

Overview

What we will educate you on:

Cultivate deeper self-awareness and improve emotional control
Grow empathy and gain insight into others’ viewpoints
Boost your communication and interpersonal effectiveness
Build confidence in managing workplace relationships
Apply practical techniques for stress management under pressure
Create a positive, collaborative, and supportive work culture
Enhance emotional resilience and adaptability in professional environments

Upcoming sessions

Curriculum

What is the role of emotions and why do we need Emotional Intelligence?

Definition, theories, and models-reviewing key differences

What is more important? Emotional Quotient (EQ) versus Intelligence Quotient (IQ)

Goleman model of emotional intelligence as the most comprehensive approach to EI

Emotional Intelligence in the workplace and how it influences career success

The consequences of low EQ on personal effectiveness and its importance for your work success

Interrelation of EI and Leadership–Why they would not exist without each other

How leaders can influence an organizational climate

Considering the differences between the levels of leadership and EI applications

Six styles of leadership, their impact, and when it is the best to use each style

Emotional self-awareness

Accurate self-assessment

Self-confidence

Best practices to develop and improve aspects of self-awareness

Leverage self-awareness to become a better leader–applications for day-to-day leader’s life

Emotional self-control

Adaptability

Transparency

Best practices to develop and improve aspects of self-management

Leverage self-management to become a better leader–applications for day-to-day leader’s life

Achievement orientation

Commitment

Optimism and positive outlook

Initiative

Best practices to develop and improve aspects of self-motivation

Leverage self-motivation to become a better leader–applications for day-to-day leader’s life

Empathy

Organizational awareness

Service orientation

Leveraging diversity

Political awareness

Best practices to develop and improve aspects of social-awareness

Leverage social-awareness to become a better leader–applications for day-to-day leader’s life

Influence

Best practices for giving & receiving feedback

Coach and mentor

Conflict management

Inspirational leadership

Teamwork

Change catalyst

Best practices to develop and improve aspects of relationship management

Leverage relationship management practices to become a better leader–applications for day-to-day leader’s life

Discovering the importance of EQ for team effectiveness

How to motivate and engage people into becoming a high-performance team

Effective conflict resolution for promoting consensus & collaboration

Case: How to increase the EQ of your team & entire organization

Applications of Emotional Intelligence for day-to-day life–seeking work-life balance with EI

Correlation between Emotional Intelligence and health

How to use modern technologies as an advantage to leadership-overcoming challenges

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

Learning Outcomes

Following course completion, you will master the following:

Grasp the core elements of emotional intelligence

Learn how emotional intelligence enhances productivity at work

Implement strategies to foster empathy and manage conflicts

Adapt your communication to suit diverse workplace cultures

Confidently apply emotional intelligence in daily professional interactions

Ready to get started?

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

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Frequently asked questions

The Emotional Intelligence course in Australia offers expert-led training combined with hands-on activities. It uses real-life scenarios designed to boost your self-awareness, empathy, and relationships at work.

Emotional intelligence training for employees focuses on developing critical skills such as:

Self-awareness
Empathy
Emotional regulation
Teamwork
Conflict reduction
Communication

Emotional intelligence training enhances leadership by teaching you to connect authentically with your team members, build trust, and motivate others. Leaders with high emotional intelligence can navigate interpersonal dynamics, handle conflicts diplomatically, and create an inclusive, supportive work environment.

Emotional intelligence refers to the ability to recognize, understand, and manage your emotions and those of others. In the workplace, it plays a role in how we communicate, collaborate, and resolve conflicts. Developing emotional intelligence helps you build stronger relationships, improve teamwork, and respond effectively to challenges.

No prior experience is necessary to enrol in an emotional intelligence certification course. Our program introduces fundamental concepts and practical techniques that anyone can apply. The training helps you progressively build your emotional intelligence skills.