Emotional Intelligence Course in Ghana

24 hours of live, interactive training delivered by industry professionals

Master 10 key emotional intelligence competencies

Participate in real-life scenarios and hands-on exercises

Improve your stress management and emotional regulation abilities

Enhance leadership, empathy, and communication skills

Convenient payment options with easy instalment plans

4.65/5

3947 EnrolledEnrolled Learners

4.65/5

3947 EnrolledEnrolled Learners

Overview

What we will educate you on:

Develop greater self-awareness and strengthen emotional control
Promote empathy and better understand others' perspectives
Improve communication and interpersonal effectiveness
Gain confidence in managing professional relationships
Learn practical techniques for stress management in high-pressure situations
Promote a positive, collaborative, and supportive workplace culture
Build emotional resilience and adaptability in dynamic work environments

Upcoming sessions

Curriculum

What is the role of emotions and why do we need Emotional Intelligence?

Definition, theories, and models-reviewing key differences

What is more important? Emotional Quotient (EQ) versus Intelligence Quotient (IQ)

Goleman model of emotional intelligence as the most comprehensive approach to EI

Emotional Intelligence in the workplace and how it influences career success

The consequences of low EQ on personal effectiveness and its importance for your work success

Interrelation of EI and Leadership–Why they would not exist without each other

How leaders can influence an organizational climate

Considering the differences between the levels of leadership and EI applications

Six styles of leadership, their impact, and when it is the best to use each style

Emotional self-awareness

Accurate self-assessment

Self-confidence

Best practices to develop and improve aspects of self-awareness

Leverage self-awareness to become a better leader–applications for day-to-day leader’s life

Emotional self-control

Adaptability

Transparency

Best practices to develop and improve aspects of self-management

Leverage self-management to become a better leader–applications for day-to-day leader’s life

Achievement orientation

Commitment

Optimism and positive outlook

Initiative

Best practices to develop and improve aspects of self-motivation

Leverage self-motivation to become a better leader–applications for day-to-day leader’s life

Empathy

Organizational awareness

Service orientation

Leveraging diversity

Political awareness

Best practices to develop and improve aspects of social-awareness

Leverage social-awareness to become a better leader–applications for day-to-day leader’s life

Influence

Best practices for giving & receiving feedback

Coach and mentor

Conflict management

Inspirational leadership

Teamwork

Change catalyst

Best practices to develop and improve aspects of relationship management

Leverage relationship management practices to become a better leader–applications for day-to-day leader’s life

Discovering the importance of EQ for team effectiveness

How to motivate and engage people into becoming a high-performance team

Effective conflict resolution for promoting consensus & collaboration

Case: How to increase the EQ of your team & entire organization

Applications of Emotional Intelligence for day-to-day life–seeking work-life balance with EI

Correlation between Emotional Intelligence and health

How to use modern technologies as an advantage to leadership-overcoming challenges

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

Learning Outcomes

Following course completion, you will master the following:

Understand the fundamental components of emotional intelligence

Discover how emotional intelligence enhances workplace productivity

Apply strategies to cultivate empathy and resolve conflicts

Tailor your communication style to different workplace cultures

Use emotional intelligence confidently in everyday professional interactions

Ready to get started?

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

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Frequently asked questions

The Emotional Intelligence course in Ghana provides expert-led guidance alongside practical exercises. It incorporates real-life scenarios to enhance your self-awareness, empathy, and professional relationships.

By enhancing your emotional intelligence, you can understand your coworkers' emotions and respond appropriately. This promotes collaboration, builds trust, and improves teamwork, leading to a more harmonious work environment.

Emotional intelligence refers to the ability to recognize, understand, and manage our emotions and those of others. Developing emotional intelligence can improve your relationships, enhance your job performance, and increase your chances of career advancement.

Our Emotional Intelligence certification helps develop essential leadership qualities such as empathy, emotional regulation, and effective communication. These skills enable leaders to motivate teams, manage stress, and create a positive work culture, contributing to better team performance and job satisfaction.

Emotional Intelligence in leadership provides leaders with the ability to manage emotions in high-pressure situations, improve decision-making, and communicate effectively. This results in better handling of complex challenges and enhances overall leadership effectiveness.

Our program is beneficial for professionals across various industries. Emotional intelligence is a core skill for building strong professional relationships, improving teamwork, and handling workplace stress effectively.