Emotional Intelligence Course in Kenya
24 hours of live, interactive training delivered by industry professionals
Master 10 key emotional intelligence competencies
Participate in real-life scenarios and hands-on exercises
Improve your stress management and emotional regulation abilities
Enhance leadership, empathy, and communication skills
Convenient payment options with easy instalment plans
4.65/53947 EnrolledEnrolled Learners
4.65/53947 EnrolledEnrolled Learners
Overview
What we will educate you on:
- Develop greater self-awareness and strengthen emotional control
- Promote empathy and better understand others' perspectives
- Improve communication and interpersonal effectiveness
- Gain confidence in managing professional relationships
- Learn practical techniques for stress management in high-pressure situations
- Promote a positive, collaborative, and supportive workplace culture
- Build emotional resilience and adaptability in dynamic work environments
Upcoming sessions
Curriculum
1
What is the role of emotions and why do we need Emotional Intelligence?
2
Definition, theories, and models-reviewing key differences
3
What is more important? Emotional Quotient (EQ) versus Intelligence Quotient (IQ)
4
Goleman model of emotional intelligence as the most comprehensive approach to EI
1
Emotional Intelligence in the workplace and how it influences career success
2
The consequences of low EQ on personal effectiveness and its importance for your work success
3
Interrelation of EI and Leadership–Why they would not exist without each other
1
How leaders can influence an organizational climate
2
Considering the differences between the levels of leadership and EI applications
3
Six styles of leadership, their impact, and when it is the best to use each style
1
Emotional self-awareness
2
Accurate self-assessment
3
Self-confidence
4
Best practices to develop and improve aspects of self-awareness
5
Leverage self-awareness to become a better leader–applications for day-to-day leader’s life
1
Emotional self-control
2
Adaptability
3
Transparency
4
Best practices to develop and improve aspects of self-management
5
Leverage self-management to become a better leader–applications for day-to-day leader’s life
1
Achievement orientation
2
Commitment
3
Optimism and positive outlook
4
Initiative
5
Best practices to develop and improve aspects of self-motivation
6
Leverage self-motivation to become a better leader–applications for day-to-day leader’s life
1
Empathy
2
Organizational awareness
3
Service orientation
4
Leveraging diversity
5
Political awareness
6
Best practices to develop and improve aspects of social-awareness
7
Leverage social-awareness to become a better leader–applications for day-to-day leader’s life
1
Influence
2
Best practices for giving & receiving feedback
3
Coach and mentor
4
Conflict management
5
Inspirational leadership
6
Teamwork
7
Change catalyst
8
Best practices to develop and improve aspects of relationship management
9
Leverage relationship management practices to become a better leader–applications for day-to-day leader’s life
1
Discovering the importance of EQ for team effectiveness
2
How to motivate and engage people into becoming a high-performance team
3
Effective conflict resolution for promoting consensus & collaboration
4
Case: How to increase the EQ of your team & entire organization
1
Applications of Emotional Intelligence for day-to-day life–seeking work-life balance with EI
2
Correlation between Emotional Intelligence and health
3
How to use modern technologies as an advantage to leadership-overcoming challenges
Meet your Trainer
Tatek Abayneh Mebratu
Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.
With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.
He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.
Core Competencies:
- Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
- Measuring training effectiveness
- Create training policies, procedures, and metrics and ensure their alignment with organisational goals
- Innovative training and coaching techniques and delivery style
- Conducting TNA using the Stop/Start & Continue methods
Professional Qualifications:
- Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
- Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
- Certified in Investigative Journalism
- Master of Business Administration (MBA) in Marketing and Sales from Amity University
- Bachelor of Arts in Public Administration and Development Management from Alpha University College
- Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
- Extensive experience in training programs across all management levels, including work with KHDA and CPD
- Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
- Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Learning Objectives
Following course completion, you will master the following:
1
Understand the fundamental components of emotional intelligence
2
Discover how emotional intelligence enhances workplace productivity
3
Apply strategies to cultivate empathy and resolve conflicts
4
Tailor your communication style to different workplace cultures
5
Use emotional intelligence confidently in everyday professional interactions
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
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Frequently asked questions
The Emotional Intelligence course in Kenya provides expert-led training alongside practical exercises. It incorporates real-world scenarios aimed at enhancing your self-awareness, empathy, and workplace relationships.
Here are the benefits of improving emotional intelligence in the workplace:
- Enhances communication and collaboration
- Improves conflict resolution skills
- Strengthens relationships and team dynamics
- Boosts leadership capabilities
- Increases productivity and job satisfaction
Our emotional intelligence program helps you understand and manage your emotions and those of others. By learning to regulate emotions, you can handle difficult situations more effectively, build trust with your team, and make better leadership decisions.
High emotional intelligence in the workplace encourages open communication, promotes mutual respect, and reduces conflict. This leads to better collaboration, higher productivity, and a more positive work environment, where team members feel valued and understood.
In this course, you'll learn about the core components of emotional intelligence, including self-awareness, self-regulation, empathy, and social skills. You’ll also explore how these skills apply to real-world workplace situations, improving your interactions and decision-making.
You can apply emotional intelligence skills by managing your emotions in stressful situations, responding empathetically to others, improving communication, and resolving conflicts more effectively. These skills will help you navigate various workplace challenges and build stronger relationships.
Do you want to learn more about Learners Point Academy?
- Learn more about courses
- Understand about our methodology
- Let’s talk about Corporate trainings
- Anything else that you want to know, we are here for you!
