Emotional Intelligence Training in Dubai

24 hours of expert-led training program

10 revised modules include self-awareness, self-management, self-motivation etc

Apply emotional intelligence in practical scenarios

Improves stress management and emotional control

Boosts leadership, empathy, and communication

4.65/5

3947 Enrolled

Overview

What we will educate you on

Develop self-awareness and self-regulation skills
Enhance empathy and social awareness
Improve interpersonal communication techniques
Strengthen relationship management abilities
Master stress management strategies
Cultivate positive workplace dynamics
Increase emotional resilience and adaptability

Learning Objectives

Following course completion, you will master the following

Describe and define emotional intelligence identifying its components

Understand how the skills of emotional intelligence support organisational productivity

Develop research-based strategies for strengthening empathy and resolving conflicts

Improve your sensitivity to corporate cultures and respond to workplace social issues

Apply the concept of emotional intelligence to a workplace setting

Ready to get started?

Overall ratings by our students

Upcoming sessions

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Related courses

Curriculum

What is the role of emotions and why do we need Emotional Intelligence?
Definition, theories, and models-reviewing key differences
What is more important? Emotional Quotient (EQ) versus Intelligence Quotient (IQ)
Goleman model of emotional intelligence as the most comprehensive approach to EI

Emotional Intelligence in the workplace and how it influences career success
The consequences of low EQ on personal effectiveness and its importance for your work success
Interrelation of EI and Leadership–Why they would not exist without each other

How leaders can influence an organizational climate
Considering the differences between the levels of leadership and EI applications
Six styles of leadership, their impact, and when it is the best to use each style

Emotional self-awareness
Accurate self-assessment
Self-confidence
Best practices to develop and improve aspects of self-awareness
Leverage self-awareness to become a better leader–applications for day-to-day leader’s life

Emotional self-control
Adaptability
Transparency
Best practices to develop and improve aspects of self-management
Leverage self-management to become a better leader–applications for day-to-day leader’s life

Achievement orientation
Commitment
Optimism and positive outlook
Initiative
Best practices to develop and improve aspects of self-motivation
Leverage self-motivation to become a better leader–applications for day-to-day leader’s life

Empathy
Organizational awareness
Service orientation
Leveraging diversity
Political awareness
Best practices to develop and improve aspects of social-awareness
Leverage social-awareness to become a better leader–applications for day-to-day leader’s life

Influence
Best practices for giving & receiving feedback
Coach and mentor
Conflict management
Inspirational leadership
Teamwork
Change catalyst
Best practices to develop and improve aspects of relationship management
Leverage relationship management practices to become a better leader–applications for day-to-day leader’s life

Discovering the importance of EQ for team effectiveness
How to motivate and engage people into becoming a high-performance team
Effective conflict resolution for promoting consensus & collaboration
Case: How to increase the EQ of your team & entire organization

Applications of Emotional Intelligence for day-to-day life–seeking work-life balance with EI
Correlation between Emotional Intelligence and health
How to use modern technologies as an advantage to leadership-overcoming challenges

Frequently asked questions

The capacity to comprehend, control, and govern your own emotions as well as those of others is known as emotional intelligence.

Our training program is intended to improve a person's empathy, self-control, emotional awareness, and social skills.

Our training in Dubai is designed for anyone wanting to increase their capacity to think intelligently about their own and others' emotions to intentionally and efficiently deliver individual and organizational outcomes. It is ideal for:

1) Business Leaders
2) Managers of all levels, including new managers
3) Emerging Leaders
4) Team Leaders
5) Supervisors
6) Business professionals of all levels
7) All professionals who want to become a better leader

There are no specific prerequisites for enrolling in our course. Anyone wanting to gain a greater understanding of emotional intelligence to build better interpersonal relationships can enrol.

Our course curriculum in Dubai covers:

1. Self-awareness
2. Empathy
3. Emotional regulation
4. Social skills
5. Leadership development

Our training program enhances the following skills:

1. Communication
2. Decision-making
3. Leadership
4. Stress management

Dubai being the new economical hub is attracting numerous companies hence opening up a multicultural job environment. Due to this, the hiring market in the country appears to be bright and very promising to aspiring professionals soon and beyond. Besides technical skills and qualifications, index data shows that soft skills are the most required by UAE companies and emotional intelligence is one among them.

Industries in Dubai that value our certification the most are:

1. Healthcare
2. Education
3. Hospitality
4. Corporate management
5. Customer service

Some of the most-sought jobs demanding emotional intelligence skills available for our certified professionals in the Dubai region are:

1. HR Business Partners
2. Team Leaders
3. Sales executives
4. Managers
5. Head of Operations