Emotional Intelligence Training in Dubai

Emotional intelligence is a sought-after skill for professionals and plays a vital role in developing relationships and guiding self-development. This Emotional Intelligence course in Dubai enables professionals to identify the central components of emotional intelligence and understand how they can be put into action at their workplace. This Emotional Intelligence training program helps professionals to master emotional intelligence, giving them a distinct advantage in their positions.

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  • 24 Hours Training
  • Online / Classroom / Onsite
  • 28 Jul, 2024 / 28 Jul, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is this Emotional Intelligence course all about?

The Emotional Intelligence course in Dubai is designed to explain the value of emotional intelligence for professional success. This comprehensive training program highlights the foundational and related skills of emotional intelligence. Participants are trained to identify and regulate their own feelings, tune into the feelings of others and understand their perspectives for constructive social interactions. With a special emphasis on experiential training, participants are provided with ample practical sessions to put into action all central insights gained during the session. Furthermore, this course enables professionals to improve performance, empathy, engagement, and well-being in a sustainable way.

Why is getting trained on Emotional Intelligence important?

Strong emotional intelligence skills allow professionals to build good quality relationships and make decisions effectively. By getting trained on emotional intelligence, one can harness the emotions that stand in the way of building trust, collaboration, and engagement across the organization. This Emotional Intelligence training delves into the social and emotional skills that sustain positive relationships at work. Mastering emotional intelligence can help professionals gain a competitive edge in today’s corporate world.

Why do companies hire professionals with Emotional Intelligence certification?

Emotional intelligence is the key to developing people, teams, and cultures that can adapt and engage in a challenging situation. Today, organizations across the globe are valuing emotional intelligence skills in order to build a workforce that is resilient at all levels. Professionals with emotional intelligence skills demonstrate empathy and proactively respond to uncertain situations. These professionals can effectively collaborate, make decisions, manage conflicts and motivate and assure organizations to have a highly productive and satisfying work environment.

Industry Trends

Emotional intelligence is a powerful component of effective leadership and mastering it enables professionals to expand their leadership capacity and create an environment that fosters emotional intelligence. The Emotional Intelligence certification comes with its own set of merits and opportunities in the market. Let us see how.

Market trends

Today, emotional intelligence has become more essential in the workplace as AI and automation accelerates. According to LinkedIn, in 2020, emotional intelligence was one of the most in-demand skills. Also, as per a report from the Capgemini Research Institute, the demand for emotional intelligence skills is set to soar six-fold in response to the rise of AI and automation in the next 3-5 years. As EI becomes a prerequisite for business success, skilled professionals are in high demand in the job market.

Salary Trends

As EI becomes an in-demand skill in the global employment market, professionals with emotional intelligence are getting hired and promoted at a faster rate than others. With the benefits effective EI skilled professionals can bring to the organization, these professionals are highly compensated as well. Various studies found that emotional intelligence skill is linked to higher salaries and increased job satisfaction.

Demand & Opportunities

As high emotional intelligence can help in the social complexities of the workplace, it plays a vital role in gauging important job candidates. The Emotional Intelligence certification gives an assurance of the necessary competency in related roles, thus making these opportunities easier to avail.

A few of the most-sought jobs demanding emotional intelligence skills available in the Dubai region (as observed in popular Dubai job portals) follow:

  1. HR Business Partners are the link between HR and the business and they align business objectives with management and employees
  2. Team Leaders supervise, guide, and motivate to help their team together and ensure that the business can run smoothly 
  3. Sales executives promote products and services to clients and negotiate contracts with the aim of maximizing profits
  4. Managers are responsible for planning, directing, and overseeing the operations and fiscal health of an organization
  5. Head of Operations oversees the day-to-day activities of the company, ensuring that the organization is managed and performing well

Course Outcome

Successful completion of the Emotional Intelligence course will help you to:

  • Describe and define emotional intelligence and identify its components
  • Understand how the skills of emotional intelligence support organizational happiness and productivity
  • Develop research-based strategies for strengthening empathy and resolving conflicts constructively
  • Improve your sensitivity to corporate cultures and respond appropriately to workplace social issues
  • Apply the concept of emotional intelligence to a workplace setting

Course Module

  • What is the role of emotions and why do we need Emotional Intelligence?
  • Definition, theories, and models-reviewing key differences
  • What is more important? Emotional Quotient (EQ) versus Intelligence Quotient (IQ)
  • Goleman model of emotional intelligence as the most comprehensive approach to EI
  • How leaders can influence an organizational climate
  • Considering the differences between the levels of leadership and EI applications
  • Six styles of leadership, their impact, and when it is the best to use each style
  • Emotional self-control
  • Adaptability
  • Transparency
  • Best practices to develop and improve aspects of self-management
  • Leverage self-management to become a better leader–applications for day-to-day leader’s life
  • Empathy
  • Organizational awareness
  • Service orientation
  • Leveraging diversity
  • Political awareness
  • Best practices to develop and improve aspects of social-awareness
  • Leverage social-awareness to become a better leader–applications for day-to-day leader’s life
  • Discovering the importance of EQ for team effectiveness
  • How to motivate and engage people into becoming a high-performance team
  • Effective conflict resolution for promoting consensus & collaboration
  • Case: How to increase the EQ of your team & entire organization
  • Emotional Intelligence in the workplace and how it influences career success
  • The consequences of low EQ on personal effectiveness and its importance for your work success
  • Interrelation of EI and Leadership–Why they would not exist without each other
  • Emotional self-awareness
  • Accurate self-assessment
  • Self-confidence
  • Best practices to develop and improve aspects of self-awareness
  • Leverage self-awareness to become a better leader–applications for day-to-day leader’s life
  • Achievement orientation
  • Commitment
  • Optimism and positive outlook
  • Initiative
  • Best practices to develop and improve aspects of self-motivation
  • Leverage self-motivation to become a better leader–applications for day-to-day leader’s life
  • Influence
  • Best practices for giving & receiving feedback
  • Coach and mentor
  • Conflict management
  • Inspirational leadership
  • Teamwork
  • Change catalyst
  • Best practices to develop and improve aspects of relationship management
  • Leverage relationship management practices to become a better leader–applications for day-to-day leader’s life
  • Applications of Emotional Intelligence for day-to-day life–seeking work-life balance with EI
  • Correlation between Emotional Intelligence and health
  • How to use modern technologies as an advantage to leadership-overcoming challenges

Program Dates

28 Jul
  • 02:00 PM
  • Sun
  • Classroom
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Expert Instructors & Teaching Methods

Mr. Tatek is a Certified Trainer and Executive Coach who has worked on multiple assignments including Leadership Development, Behavioral Training and Talent Management, with deep domain expertise in developing Human Capital. He is a T&D expert with over 15 years of comprehensive experience in consulting with leaders and decision-makers to improve business effectiveness and engage employees. Tatek, who brings about 20 years of relevant experience in the MENA region is a real people person passionate about using his strength and knowledge to train and help professionals grow. Mr Tatek’s experience in the banking, management & consultancy, and the learning & development industry has helped him make a mark for himself in the L&D field. He regularly works with senior executives, corporates, and at the same time, individual clients. After graduating with a Bachelor of Arts with a specialisation in Public Administration and Development Management, Mr Tatek has worked closely with the KHDA & CPD and delivered training programs across all levels of management. Mr Tatek is a genuinely exceptional communicator recognised for presenting complex topics with clarity, creativity and enthusiasm.

Work Experience

  • ⦾ Soft Skills Trainer & Senior Corporate Training Manager, Learners Point  Academy, Dubai, UAE
  • ⦾ Customer Service Manager, Western Union Money Transfer, Addis Ababa, Ethiopia
  • ⦾ Managing Partner, Quantum Consultancy, Addis Ababa, Ethiopia


Core Competencies


  • ⦾ Strategising on training framework spanning need analysis, mapping training requirements, gap bridging, content development and delivery to develop an efficient workforce and motivated employees who can achieve maximum productivity for fast-growing organisations
  • ⦾ Measuring training effectiveness
  • ⦾ Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • ⦾ Liaising with training bodies like KHDA and CPD
  • ⦾ Developing learning strategies that incorporate skills & knowledge
  • ⦾ Innovative training and coaching techniques and delivery style
  • ⦾ Conducting TNA using the Stop/Start & Continue methods

Tatek Abayneh Mebratu

Mr. Pinaki Chakraborty is a renowned corporate trainer having more than 30 years of experience altogether. Mr. Pinaki has worked extensively for 22 years in the training and development of employees. He has hands-on experience in Customer Service Management, Office Management, Time Management, and 30 other crucial management-related topics. He has delivered training in every part of Dubai and India and won accolades in various public speaking competitions. Having trained students in more than 80 countries, the beneficiary of this training includes banking employees to FMCG employees. The best part about his training is that he customizes and presents in a simplistic way for the students to learn comfortably. According to Mr. Chakraborty, all students should feel valued and supported in a classroom atmosphere that is supportive and upbeat. He is committed to assisting students in realizing their maximum potential and developing them into successful, well-rounded people, both professionally and personally.

Work Experience

  • ⦾ Corporate Trainer & Organizational Development Consultant, Learners Point Academy, Dubai
  • ⦾ Corporate Training and Development Manager, Madi International, Dubai
  • ⦾ Corporate Trainer, Brain Power Training Centre, Dubai


Major Clients


  • ⦾ ITC Ltd.
  • ⦾ Dr. Reddy’s Foundation
  • ⦾ Cox & Kings Tours
  • ⦾ NSEit (National Stock Exchange)
  • ⦾ Tower Auto India (Unit Of Tower USA)
  • ⦾ HDFC Bank
  • ⦾ Rajiv Gandhi Intl. Airport, Hyderabad
  • ⦾ Air Liquide
  • ⦾ Randstad
  • ⦾ Mylan Labs
  • ⦾ Larsen & Toubro (L&T – Construction Div)
  • ⦾ United Technologies Co.(Otis, Carrier)
  • ⦾ Deloitte Audit
  • ⦾ Llyods Steel
  • ⦾ Hyundai Motors R&D Team
  • ⦾ Coca-Cola

Mr. Pinaki Chakraborty

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Why Count on Learners Point?

Being the leading providers of the Emotional Intelligence course in Dubai, at Learners Point we help professionals master the necessary skill sets to successfully complete the Emotional Intelligence certification.

Following are the USPs our Emotional Intelligence training course offers you:

  • We look at real-world scenarios organizations face and formulate our Emotional Intelligence training course evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke Emotional Intelligence course also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organizing group sessions, we also offer a guided learning experience to enhance the quality of our Emotional Intelligence training program
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience

"I took the Emotional Intelligence Training under Mr Omer of Learners Point. Thanks to them I had the best experience. The staff was very helpful in guiding me through the admission process. Mr Omer was very kind and helpful and explained every topic in a detailed manner that helped me and others understand every concept perfectly. I recommend this institute to everyone."

Nabeel Hussein

Certified Life Coach

"I took the Emotional Intelligence training under Learners Point Academy. This is a very good training institute in Dubai. My trainer helped me a lot throughout the course. The staff makes you feel very comfortable. I really loved their ambiance. They constantly motivated me to do better."

Anwer Masood

Associate Media Director

"I enrolled for the Emotional Intelligence training last year when in Dubai. The institute is very good if you are planning to enroll in any professional training course. The trainers are very experienced and professional. They teach every concept in detail. Thanks to the classes, I have gained confidence and mastery over the course content."

Param Rai

Emotional Intelligence Coach

"I took the Emotional Intelligence training with Learners Point academy. It was the best decision to study under the guidance of Mr Omer. He conducted the course in a very professional manner. The study materials provided during the course were very helpful and compact. I am very satisfied with my experience."

Aslam Al-Shamaa

Customer Experience Officer

"I was working as an intern in the operations team before taking up this course. This Emotional Intelligence training by Learners Point Academy has helped me to get placed in a renowned company with a good package. Would highly recommend this course for others."

Nayla Hadi

Culture Officer

"The Emotional Intelligence training was definitely amazing. Overall, I am satisfied with the learning & training by Learners Point. Highly recommended!"

Evalina Tannous

Leadership Coach

"Learners Point is one of the best training institutes for Emotional Intelligence training. The trainer was very friendly and I got for what I came here. Customer service by staff are helpful."

Asil Rihoum

Emotional Intelligence Coach

Our Graduates

Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on Emotional Intelligence Training in Dubai

Dubai being the new economical hub is attracting numerous companies hence opening up a multicultural job environment. Due to this, the hiring market in the country appears to be bright and very promising to aspiring professionals soon and beyond. Besides technical skills and qualifications, index data shows that soft skills are the most required by UAE companies and emotional intelligence is one among them.
Emotional intelligence is a sought-after skill and plays a vital role in developing relationships and guiding self-development. This Emotional Intelligence course in Dubai enables you to identify a few central components of emotional intelligence and explain the value of emotional intelligence for professional success. This Emotional Intelligence training program helps you to master emotional intelligence, giving you a distinct advantage in today’s corporate world.
No, there are no prerequisites for enrolling in this Emotional Intelligence course. Anyone wanting to gain a greater understanding of emotional intelligence to build better interpersonal relationships can enroll.
At Learners Point, if a participant doesn’t wish to proceed with the training after the registration due to any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the day of exit.
Strong emotional intelligence skills allow you to build good quality relationships and make decisions effectively. This Emotional Intelligence training delves into the social and emotional skills that let you sustain positive relationships at work. Mastering emotional intelligence can help you gain a competitive edge in today’s corporate world.
The Emotional Intelligence training in Dubai is designed for anyone wanting to increase their capacity to think intelligently about their own and others' emotions to intentionally and efficiently deliver individual and organizational outcomes. It is ideal for:
1) Business Leaders
2) Managers of all levels, including new managers
3) Emerging Leaders
4) Team Leaders
5) Supervisors
6) Business professionals of all levels
7) All professionals who want to become a better leader
The training at Learners Point is interactive, immersive, and intensive hands-on programs. We offer 3 modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-to-one training session, or high-quality live and interactive online sessions as per convenience.