Executive Secretarial Management (ESM) Training Course in Dubai

The Executive Secretarial Management (ESM) Training Course in Dubai is prepared for aspiring executive secretaries. Developed in collaboration with industry experts, this course assists participants with essential skills for swift career growth. Covering key aspects like organization, time management, and communication. It ensures a comprehensive learning experience. Successful completion provides opportunities for higher-level administrative roles, propelling careers to new heights.

Accredited By

  • 30 Hours Training
  • Online / Classroom / Onsite
  • 28 Apr, 2024 / 28 Apr, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is The Executive Secretarial Management (ESM) Training Course in Dubai All About?

The Executive Secretarial Management (ESM) Training Course in Dubai addresses the current challenges of executive secretaries. This course provides a complete overview of the tasks and responsibilities associated with executive secretaries. It covers various administration and management topics relevant to today's corporate landscape. 

Why is The Executive Secretarial Management (ESM) Training Course in Dubai Important?

The Executive Secretarial Management Training Course in Dubai is crucial for individuals aspiring to excel in executive secretary roles. It serves as a vital component of a management team. This specialized course provides learners with the skills necessary to thrive in this dynamic field.

How Does an Executive Secretarial Management (ESM) Training Course in Dubai Help You Get Hired by Companies?

Candidates who have completed the Executive Secretarial Management Training Course in Dubai are preferred by top companies. Executive Secretaries are versatile professionals responsible for organizing the activities of top executives. These trained individuals offer crucial administrative support to departments within a company. Companies highly value their organizational skills, excellent communication, and professionalism. 

Industry Trends

Executive Secretaries serve as gatekeepers and problem solvers. The landscape of their role has evolved with new industry trends, incorporating digital collaboration platforms, online scheduling tools, and remote communication technologies.

Market trends

The demand for executive secretaries is projected to rise, with industries expanding in Dubai. Lucrative opportunities await in various sectors, including government, and education. The employment growth in this profession is notably driven by industries expanding in Dubai. 

Salary Trends

Professionals after completing the Executive Secretarial Management Training Course in Dubai can earn around AED 12,300 monthly. Additionally, the salary factor is influenced by industry, location, and experience level. Hence this certification provides further opportunities for income enhancement.

Demand & Opportunities

The Executive Secretarial Management Training Course in Dubai helps candidates with essential skills for related roles. Hence facilitating their access to excellent job opportunities in this competitive market.

Some of the notable job opportunities are as follows:

  1. Personal Assistants
  2. Executive Assistants
  3. Executive Secretaries
  4. Receptionists
  5. Administrative Assistants

Course Outcome

Successful completion of the Executive Secretarial Management Training Course in Dubai will help you to do the following:

  • Efficiently manage and oversee project administration tasks
  • Skillfully implement and navigate workplace information systems
  • Acquire, analyze, and present information adeptly
  • Develop proficiency in planning and crafting clear, concise letters 
  • Enhance personal qualities critical for professional success

Course Module

  • Ergonomics
  • Types and Purpose of Equipment used in General and Specialized Office Work
  • Skills, Attitudes and Attributes of Office Personnel
  • Good Human Relationships to Office Efficiency
  • Describe the Characteristics of an Information Management System
  • Describe the Duties of a Records Management Clerk
  • Maintain a Records Management System by Electronic and other Means
  • Outline the Procedures for Dealing with Inactive Files
  • Describe the Main Legal Stipulations Governing Access to and Retention of Documents
  • Explain the Use of Filing Equipment and Supplies in Records and Information Management
  • Differentiate between Centralized and Departmental Records Management Systems
  • Define Terms Associated with Business Meetings
  • Prepare Documents Associated with Business Meetings
  • Define the Roles of Personnel Associated with Business Meetings
  • List Various Types of Meetings
  • Organize Different Types of Meetings
  • Outline the Follow-up Procedures related to Decisions made at Meetings.
  • Identify the Importance of Customer Service in an Organization
  • Explain the Difference between Internal and External Customers
  • Identify Customer Needs and Respond within the SLA Framework
  • Explain what Customer Delight is
  • Handle Angry Customers and Escalations
  • Explain What is Leadership
  • Identify the Benefits of Leadership
  • Explain Types of Leadership Skills
  • Understand how to Develop Leadership Skills
  • Identify the Difference between Leader and a Manager
  • Computers & MS Office
  • Various Channels of Communication used in the Office
  • Factors Affecting the Selection of Communication Channel
  • Factors Affecting the Flow of Communication
  • Barriers to Effective Communication
  • Telephone Techniques
  • Office Mail / Dispatches
  • Assess the Contribution of the Reception Desk to the Welfare of the Organization
  • Identify the Duties and Attributes of a Receptionist
  • Manage Appointments for an Executive using Electronic or Manual Systems
  • Explain the Importance and Use of Electronic and Manual Reminder Systems.
  • Identify the Role of Travel Policy in a Company
  • Calculate Time Based on Time Differences between Countries
  • Outline Procedure for Making Travel Arrangements
  • Explain the Importance of Making Checklists
  • Interpret the Needs and Design Itineraries
  • Explain the Necessity of Various Travel Documents
  • Determine Security Health and Culture Issues for a Travel
  • Determine the Forex Requirements
  • Explain the Benefits of Time Management
  • Manage Self-Time
  • Manage Boss' Time
  • Planning a Perfect Day
  • Identifying the Prime Time and Prioritizing Tasks
  • Business English

Program Dates

28 Apr
  • 09:00 AM
  • Sun
  • Classroom
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Expert Instructors & Teaching Methods

Ms. Marichu stands out as a distinguished corporate trainer, specializing in the Human Resources domain. Her illustrious career spans 6 years in the training industry, complemented by an impressive 13-year tenure as the Head of Human Resources. Throughout her extensive 19-year professional journey, Ms. Marichu has held key roles in Operations, Document Control, and various other capacities, amassing a wealth of expertise.

Apart from her multifaceted career, Ms. Marichu is recognized for her prowess in conducting personality development and other soft skills courses. She has orchestrated numerous successful Human Resources workshops and programs tailored for corporate delegates, aiding them in achieving professional excellence. Ms. Marichu's teaching philosophy goes beyond imparting skills; she believes in inspiring and motivating learners to reach their goals. 

Ms. Marichu's commitment to empowering individuals for success is evident in the achievements of her students, a testament to her dedication and impact in the realm of corporate training. Her unique teaching style has garnered appreciation globally, with students attesting to the effectiveness of her approach.

Core Competencies

  • ⦾Credit Control
  • ⦾Document Control
  • ⦾Public Speaking
  • ⦾Communication Skills
  • ⦾Certified Training Manager
  • ⦾Train the Trainer
  • ⦾Problem-solving and Decision Making
  • ⦾Certified Strategic Manager
  • ⦾Executive Secretarial Management


Professional Certifications


  • ⦾Certificate of Completion Public Speaking Technical Training (2021)
  • ⦾Certificate of Completion for Personal Development and Self-Awareness (2020)
  • ⦾Certificate of UAE Labor Law Training (2019)
  • ⦾Certified Train the Trainer (2018)
  • ⦾Certified PECB ISO Certification Invigilator(2016)

Ms. Marichu Sarabia

Engaging with diverse populations, Neena is dedicated to motivating and empowering individuals from various backgrounds. Having coached over 500 students and professionals in life and professional skills, she possesses strong communication, collaboration, and motivation abilities, adept at imparting knowledge effectively.

Neena’s commitment to continual improvement is evident through her attendance at various training programs covering leadership, motivation, financial analysis, soft skill development, and more. This has ensured she remains updated with the latest methodologies and insights to enhance learning experiences.

With a knack for grasping new concepts and applying them productively, she fosters an environment conducive to growth and skill acquisition, facilitating meaningful development for her students and clients alike.

Core Competencies

  • ⦾CHRP  
  • ⦾CHRM  
  • ⦾Leadership Skills
  • ⦾Life Skills Coaching
  • ⦾Certified Talent Acquisition Specialist (CTAS)
  • ⦾Soft Skills Training
  • ⦾Basic HR & Administration Skills  
  • ⦾Sales & Customer Service Training
  • ⦾Learning & development.  
  • ⦾Banking & Insurance
  • ⦾Performance management.  
  • ⦾Key Performance Indicator & OKR
  • ⦾Interview Skills  
  • ⦾Job Design & Workforce Planning
  • ⦾UAE Labor Law  Personal/ Executive Assistant
  • ⦾Psychology sessions  
  • ⦾EI & MBTI
  • ⦾Presentation Skills  
  • ⦾Minto Pyramid Principle
  • ⦾Complexity Management  
  • ⦾Psychometric tests
  • ⦾Personality Dev for Kids, Teens & Adults  
  • ⦾Public Speaking for Kids, Teens & Adults
  • ⦾Women Empowerment  
  • ⦾Emotional Intelligence


Professional Experience


  • ⦾UAE Labour Law
  • ⦾Providing regular Corporate and batch training
  • ⦾Saudi Labour Law
  • ⦾Qatar Labour Law
  • ⦾Art of Storytelling
  • ⦾Provided corporate training in Abu Dhabi for 10 students
  • ⦾Change Management
  • ⦾Corporate Innovation 
  • ⦾Corporate Stress Management
  • ⦾The Power of Positive Leadership
  • ⦾Leadership Excellence
  • ⦾Sales and Marketing
  • ⦾Building a Growth Mindset
  • ⦾Tele Calling
  • ⦾Work Place Motivation
  • ⦾Empowering Teams
  • ⦾Training sessions on Women's Empowerment 
  • ⦾Executive leadership training
  • ⦾Corporate Governance
  • ⦾Provided training on Corporate Governance to the board members of MPL
  • ⦾Mental Health
  • ⦾Suicide prevention


Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

CPD Certification

Earn a globally recognized CPD UK Certification with professional credit points. This certificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation (MoFAIC) for UAE visa issuance. 

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Why Count on Learners Point?

Being an accredited provider of Executive Secretarial Management (ESM) Training Course in Dubai, at Learners Point we assist professionals in acquiring the necessary skill sets to complete the executive assistant courses online.

Following are the USPs our Executive Secretarial Management (ESM) Training Course in Dubai offers you:

  • We look at real-world scenarios organisations face and formulate our Executive Secretarial Management (ESM) Training Course evaluating practical requirements
  • Apart from theoretical knowledge, our premiere course also focuses on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke Executive Secretarial Management (ESM) Training Course in Dubai also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organising group sessions, we also offer a guided learning experience to enhance the quality of our Executive Secretarial Management (ESM) Training Course in Dubai
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience

"The Executive Secretarial Management Training in Dubai offered more than theoretical knowledge. The course's emphasis on practical case studies and hands-on experience elevated my skills, making me job-ready and confident in my abilities."

Abina Shaq

Front Desk Executive

"The Executive Secretarial Management Course in Dubai exceeded my expectations. The industry-relevant modules and personalized career guidance provided a solid foundation. I now feel ready to excel in the executive support field."

Yusuf Abek

Administrative Coordinator

"Completing the Executive Secretarial Management Training in Dubai was the best decision. The course's focus on real-world scenarios and practical assignments ensured a seamless transition into the professional landscape.”

Wazek Sheikh

Office Manager

"As a recent graduate of the Executive Secretarial Management Course in Dubai, I feel confident and well-equipped. The hands-on experience and career guidance have been invaluable in securing a fulfilling position."

Rafinha Hamid

Executive Assistant

"The Executive Secretarial Management Training Course in Dubai transformed my skills. The practical approach and real-world scenarios prepared me for a dynamic role. Grateful for the guidance and insights gained."

Hamma Naik

Personal Assistant

Our Graduates

Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ESM Training Course in Dubai

The course fee for the Executive Secretarial Management (ESM) Training Course in Dubai differs from institution to institution. However, on average, the course fee is AED 750.

Apart from theoretical sessions, the Executive Secretarial Management (ESM) Training Course in Dubai consists of:

1)Discussion of Case Studies
2) Doubt Clearing Sessions
3) Tips to Ace the Examination on the First Attempt
4)Face to face-to-face interaction with Industry Experts

20 hours of proper study in a week is recommended to ace the Executive Secretary Management Training Course in Dubai.

At Learners Point, if a participant doesn’t wish to proceed with the Executive Secretary Management Training Course in Dubai after the registration due to any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the day of exit.

The salary of a fresher after completing the Executive Secretarial Management (ESM) Training Course in Dubai is AED 7000 monthly.

The Executive Secretary Management Training Course in Dubai is delivered in two languages - Arabic and English.

Learners Point offers 3 types of classes for the Executive Secretary Management Training Course in Dubai. Students can choose between instructor-led classroom-based group coaching, one-on-one training sessions, or high-quality live and interactive online sessions. The training sessions are interactive, immersive, and intensive hands-on programs.

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