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KHDA

Facilitating Forgiveness at Work in Dubai

Strengthen trust and relationships across teams

16-hour focused training with measurable workplace impact

4 modern modules on forgiveness and conflict resolution

Actionable techniques to restore collaboration and team morale

Flexible delivery models for organizational requirements

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4774 EnrolledEnrolled Learners
GoogleGoogle4.52/5
4774 EnrolledEnrolled Learners

Overview

What you will learn:

  • Explore how forgiveness boosts emotional health and nurtures stronger personal and professional connections
  • Learn actionable strategies to release resentment and promote emotional healing
  • Recognize typical barriers to forgiveness and adopt a mindset that enables letting go effectively
  • Release harmful emotions to enhance mental well-being and cultivate a positive outlook
  • Practice self-compassion to build inner calm and emotional strength

Upcoming sessions

Curriculum

1

What is forgiveness?

2

The goals of forgiveness

3

Keys to forgiveness

4

Move through barriers to forgiveness

5

Waiting for an apology

6

Unwillingness to forgive

7

Remaining a victim: blaming behavior

8

Self-forgiveness

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

  • Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
  • Measuring training effectiveness
  • Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • Innovative training and coaching techniques and delivery style
  • Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

  • Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
  • Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
  • Certified in Investigative Journalism
  • Master of Business Administration (MBA) in Marketing and Sales from Amity University
  • Bachelor of Arts in Public Administration and Development Management from Alpha University College
  • Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
  • Extensive experience in training programs across all management levels, including work with KHDA and CPD
  • Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
  • Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Tatek Abayneh Mebratu

Learning Outcomes

Once you complete the course, you will master the following

  • 1

    Understand the significance and effects of forgiveness in a professional environment

  • 2

    Explore actionable techniques to practice and build forgiveness effectively

  • 3

    Learn approaches to achieve forgiveness in workplace situations

  • 4

    Develop skills to guide others in embracing forgiveness

  • 5

    Enhance workplace relationships by encouraging a culture of forgiveness among colleagues

  • objective-image

    Ready to get started?

  • CPD Certification

    Earn a globally recognized CPD UK Certification with professional credit points. This certificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation for UAE visa issuance.

    Certifcate-Image0

    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

    Certifcate-Image1

    KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

    Certifcate-Image2

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    Frequently asked questions

    The Facilitating Forgiveness at Work course in Dubai helps professionals manage workplace conflicts and promote positive relationships through forgiveness. It focuses on emotional intelligence, conflict resolution methods, and practical forgiveness strategies. Participants learn to enhance both personal and team interactions, reduce tension, and create a more collaborative and productive work environment.

    No specific academic qualifications are needed to enroll in this course. A basic understanding of workplace interactions and effective communication is helpful. The program is suitable for professionals across various roles, including HR, management, and leadership positions, who want to improve their skills in fostering forgiveness and maintaining healthy workplace relationships.

    Our course explores the meaning and benefits of forgiveness in professional settings. It addresses common obstacles to forgiveness and strategies for handling situations where apologies are not given.

    Participants also learn techniques for self-forgiveness and how to guide colleagues through the forgiveness process. Additionally, this training focuses on applying forgiveness strategies to strengthen team relationships and build a positive workplace culture.

    Unlike traditional conflict resolution courses in the UAE, this program emphasizes the role of forgiveness in creating long-term positive work relationships. Our Facilitating Forgiveness at Work course in Dubai combines emotional intelligence techniques with practical, real-life exercises to help participants develop a compassionate and effective workplace culture. The course not only teaches conflict management but also teaches professionals to build sustainable, healthy team dynamics.

    Yes. Research and workplace experience show that forgiveness reduces resentment, improves communication, and builds trust. Teams that practice forgiveness collaborate more effectively, experience less conflict, and maintain higher morale and productivity.

    Do you want to learn more about Learners Point Academy?

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