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KHDA

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 Course

Master Cisco collaboration tech with hands-on, real-world applications

Learn call routing, codecs, and Cisco solutions in a structured path

Boost your career with expert-led training and high-demand skills

Gain global recognition with Cisco’s certified collaboration technologies course

Elevate your expertise in Cisco Unified Communications Manager and Webex

Flexible learning options to suit your schedule and format preferences

Convenient and hassle-free payment plans

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Overview

What you will learn:

  • Master Cisco Collaboration Solutions Architecture and Webex Control Hub features
  • Build expertise in Cisco Unified Communications Manager (UCM) provisioning and integration
  • Implement and troubleshoot call routing, codecs, and media resources in UCM
  • Analyze cloud calling scenarios with Webex Hybrid Local Gateway solutions
  • Gain hands-on skills configuring Cisco Unity Connection and call handlers
  • Prepare for high-demand roles in collaboration architecture with real-world Cisco technologies

Upcoming sessions

Curriculum

1

Overview of Cisco Collaboration Solutions Architecture

2

Collaboration Deployment Models

3

Licensing

4

High Availability

5

Capacity Planning

6

Security Requirements

7

SIP OAuth on Cisco UCM

8

Webex Control Hub Features

9

Disaster Recovery

10

Dial Plan

11

IP Network Protocols

12

Codecs

1

IP Phone Initialization

2

Single Site On-Cluster Calling

3

Single Site On-Cluster Call Setup Troubleshooting

4

Describe the Call Setup and Teardown Process

5

Describe SIP Call Signaling for Call Setup and Teardown

6

Compare the Call Control Protocols

7

Describe DTMF Signaling over IP Networks

1

Overview of LDAP Integration in Cisco Unified Communications Manager

2

Options for Importing and Synchronizing Cisco Unified Communications Manager Users in Webex

3

LDAP Synchronization in Cisco Unified Communications Manager

4

LDAP Authentication in Cisco Unified Communications Manager

5

LDAP Attribute Mapping in Cisco Unified Communications Manager

6

LDAP Considerations in Cisco Unified Communications Manager

7

Access Control Groups in Cisco Unified Communications Manager

8

Feature Group Templates in Cisco Unified Communications Manager

9

Directory Connector

1

Overview of Provisioning Options

2

Self-Provisioning Prerequisites

3

Self-Provisioning Components

4

Self-Provisioning Authentication Modes

5

Batch-Provisioning Tools

1

Define Codecs

2

Compare Audio Codecs

3

Compare Video Codecs

4

Evaluate the Effects of Encryption on Codecs

5

Describing Call Admission Control

1

Dial Plan Overview

2

Dal Plan Components and Their Functions

3

EndPoint Addressing

4

Overview of Cisco Unified Communications Manager Call Routing

5

Cisco Unified Communications Manager Call-Routing Logic

6

Address Methods and Digit Analysis

7

Variable-Length Patterns, Overlapping Patterns and Urgent Priority

1

Overview of Webex Calling Using Local Gateway

2

Routers Used for Local Gateway

3

Scenarios Using Local Gateway

1

Calling Privileges Overview

2

Partitions and CSSs

3

Partition and CSS Considerations

4

Time-of-Day Routing

5

Client Matter Codes and Forced Authorization Codes

1

Toll Fraud Prevention Overview

2

Cisco Unified Communications Manager CoS for Toll Fraud Prevention

1

Overview of Multisite Dial Plans

2

Globalized Call Routing Overview

3

Globalized Call Routing Number Formats

4

Globalization of Localized Call Ingress

5

Localization During Call Egress

1

Media Resources Overview in Cisco Unified Communications Manager

2

Media Resource Selection and Access Control in Cisco Unified Communications Manager

3

Describing the Annunciator Feature

4

Describing Unicast and Multicast MOH Characteristics

5

Audio and Video Conference Bridge Devices

6

Audio and Video Conference Bridge Integration Options

7

MTP and Transcoder Devices

8

MTP and Transcoder Requirements

1

Webex Control Hub Settings

2

Router Configuration

3

Testing and Troubleshooting Webex Calling

1

Migrating Cisco Jabber Users with Cisco Webex Cloud-Connected UC

2

Migrating Cisco Jabber Clients to Cisco Webex

1

Overview of Cisco Unity Connection Integration

2

SIP Integration

3

Typcial Integration Mistakes

4

Integration Considerations

1

Call Handler Overview

2

System Call Handler

3

Caller Input

4

Operator Call Handler

5

Goodbye Call Handler

6

Directory Handler

7

Interview Handler

1

Describe Collaboration Edge ( Expressway -C and Expressway -E)

2

Describe Supported Services for B2B Collaboration

3

Describe Prerequisites for Mobile and Remote Access

4

Describe Service Discovery

5

Explore Expressway Settings for MRA

6

Describe Cisco Unified Border Element (CUBE)

7

Device Onboarding Using Activation Codes

1

Converged Networks

2

Available Bandwidth

3

Components of Network Delay

4

End-to-End Delay Calculations

5

Jitter

6

Packet Loss

1

QoS Defined

2

Network Traffic Indentification

3

Divide Network Traffic into Classes and Define Policies

4

QoS Mechanisms

5

QoS Models

6

DSCP Encoding

7

Expedited Forwarding and Assured Forwarding

8

Class Selector

1

Classification and Marking Overview

2

Classification and Marking at the Network and Data Link Layers

3

QoS Service Class

4

Cisco Marking Recommendations

5

QoS Markings in a SIP Call Flow

6

MQC Classification and Marking Options

1

Overview of QoS Trust Boundaries

2

Ingress QoS Models

3

QoS Marking and Table Maps

4

Internal DSCP

Meet your Trainer

Our Trainers

Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Learning Outcomes

Upon finishing the training, you will:

  • 1

    Master Cisco Unified Communications Manager provisioning and troubleshooting

  • 2

    Implement cloud calling with Webex Hybrid Local Gateway

  • 3

    Optimize call routing, codecs, and media resources in Cisco systems

  • 4

    Configure and troubleshoot Cisco Unity Connection call handlers

  • 5

    Enhance network performance with QoS models and Cisco Catalyst switches

  • objective-image

    Ready to get started?

  • KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

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    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

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    Overall ratings by our students

    Related courses

    Frequently asked questions

    The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 course provides in-depth training in Cisco collaboration technologies. You will learn how to manage and troubleshoot Cisco Unified Communications Manager, Webex Hybrid Local Gateway, and Cisco Unity Connection.

    This course equips you with valuable skills to enhance communication infrastructure, ensuring scalability, security, and efficiency in modern business environments. Graduates gain expertise in high-demand collaboration roles, boosting career prospects in the UAE and globally.

    This course takes your existing networking knowledge and builds on it. We introduce advanced collaboration technologies such as Cisco Unified Communications Manager, Webex Hybrid Local Gateway, and Cisco Unity Connection. You gain the skills to design and manage integrated communication systems. This is a major step toward becoming a Collaboration Architect or Unified Communications Engineer.

    The course covers core topics such as Cisco Unified Communications Manager provisioning, call routing, cloud calling using Webex Hybrid Local Gateway, media resource management, and configuring Cisco Unity Connection call handlers.

    You will also study QoS models and Cisco Catalyst switches, enabling you to optimize collaboration systems in real-world environments. Hands-on labs and practical scenarios are integrated throughout to ensure Participants gain relevant skills.

    Upon completing the Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 Course, you can pursue roles such as:
    Collaboration Architect: Design and implement collaboration systems
    .

    • Network Engineer: Optimize network performance for collaboration technologies.
    • Systems Administrator: Manage and troubleshoot collaboration systems.
    • Unified Communications Specialist: Oversee voice, video, and messaging systems.
    • Senior Roles: Lead collaboration network management and strategy.
    • Industry Demand: High demand in IT, telecommunications, and finance sectors.

    The course is ideal for professionals in industries like IT, telecommunications, finance, and healthcare, where communication systems play a critical role. The skills learned in this course are applicable to a wide range of sectors looking to enhance their collaboration infrastructure and streamline communication technologies.

    Cisco certifications, including the ones earned through this course, are globally recognized and highly regarded in the IT and network industries. The course content aligns with the latest industry standards, and Cisco is a leader in networking technology.

    This certification will be recognized by employers in Dubai, UAE, and across the Middle East, as well as globally. Cisco’s credibility adds significant value to your professional portfolio, enhancing your career prospects.

    Do you want to learn more about Learners Point Academy?

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