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KHDA

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 Course in Oman

Master Cisco collaboration tech with hands-on, real-world applications

Learn call routing, codecs, and Cisco solutions in a structured path

Boost your career with expert-led training and high-demand skills

Gain global recognition with Cisco’s certified collaboration technologies course

Elevate your expertise in Cisco Unified Communications Manager and Webex

Flexible learning options to suit your schedule and format preferences

Convenient and hassle-free payment plans

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Overview

What you will learn:

  • Master Cisco Collaboration Solutions Architecture and Webex Control Hub features
  • Learn about Cisco Unified Communications Manager (UCM) provisioning and integration
  • Implement and troubleshoot call routing, codecs, and media resources in UCM
  • Analyse cloud calling scenarios with Webex Hybrid Local Gateway solutions
  • Gain hands-on skills in configuring Cisco Unity Connection and call handlers
  • Prepare for high-demand roles in collaboration architecture with real-world Cisco technologies

Upcoming sessions

Curriculum

1

Overview of Cisco Collaboration Solutions Architecture

2

Collaboration Deployment Models

3

Licensing

4

High Availability

5

Capacity Planning

6

Security Requirements

7

SIP OAuth on Cisco UCM

8

Webex Control Hub Features

9

Disaster Recovery

10

Dial Plan

11

IP Network Protocols

12

Codecs

1

IP Phone Initialization

2

Single Site On-Cluster Calling

3

Single Site On-Cluster Call Setup Troubleshooting

4

Describe the Call Setup and Teardown Process

5

Describe SIP Call Signaling for Call Setup and Teardown

6

Compare the Call Control Protocols

7

Describe DTMF Signaling over IP Networks

1

Overview of LDAP Integration in Cisco Unified Communications Manager

2

Options for Importing and Synchronizing Cisco Unified Communications Manager Users in Webex

3

LDAP Synchronization in Cisco Unified Communications Manager

4

LDAP Authentication in Cisco Unified Communications Manager

5

LDAP Attribute Mapping in Cisco Unified Communications Manager

6

LDAP Considerations in Cisco Unified Communications Manager

7

Access Control Groups in Cisco Unified Communications Manager

8

Feature Group Templates in Cisco Unified Communications Manager

9

Directory Connector

1

Overview of Provisioning Options

2

Self-Provisioning Prerequisites

3

Self-Provisioning Components

4

Self-Provisioning Authentication Modes

5

Batch-Provisioning Tools

1

Define Codecs

2

Compare Audio Codecs

3

Compare Video Codecs

4

Evaluate the Effects of Encryption on Codecs

5

Describing Call Admission Control

1

Dial Plan Overview

2

Dal Plan Components and Their Functions

3

EndPoint Addressing

4

Overview of Cisco Unified Communications Manager Call Routing

5

Cisco Unified Communications Manager Call-Routing Logic

6

Address Methods and Digit Analysis

7

Variable-Length Patterns, Overlapping Patterns and Urgent Priority

1

Overview of Webex Calling Using Local Gateway

2

Routers Used for Local Gateway

3

Scenarios Using Local Gateway

1

Calling Privileges Overview

2

Partitions and CSSs

3

Partition and CSS Considerations

4

Time-of-Day Routing

5

Client Matter Codes and Forced Authorization Codes

1

Toll Fraud Prevention Overview

2

Cisco Unified Communications Manager CoS for Toll Fraud Prevention

1

Overview of Multisite Dial Plans

2

Globalized Call Routing Overview

3

Globalized Call Routing Number Formats

4

Globalization of Localized Call Ingress

5

Localization During Call Egress

1

Media Resources Overview in Cisco Unified Communications Manager

2

Media Resource Selection and Access Control in Cisco Unified Communications Manager

3

Describing the Annunciator Feature

4

Describing Unicast and Multicast MOH Characteristics

5

Audio and Video Conference Bridge Devices

6

Audio and Video Conference Bridge Integration Options

7

MTP and Transcoder Devices

8

MTP and Transcoder Requirements

1

Webex Control Hub Settings

2

Router Configuration

3

Testing and Troubleshooting Webex Calling

1

Migrating Cisco Jabber Users with Cisco Webex Cloud-Connected UC

2

Migrating Cisco Jabber Clients to Cisco Webex

1

Overview of Cisco Unity Connection Integration

2

SIP Integration

3

Typcial Integration Mistakes

4

Integration Considerations

1

Call Handler Overview

2

System Call Handler

3

Caller Input

4

Operator Call Handler

5

Goodbye Call Handler

6

Directory Handler

7

Interview Handler

1

Describe Collaboration Edge ( Expressway -C and Expressway -E)

2

Describe Supported Services for B2B Collaboration

3

Describe Prerequisites for Mobile and Remote Access

4

Describe Service Discovery

5

Explore Expressway Settings for MRA

6

Describe Cisco Unified Border Element (CUBE)

7

Device Onboarding Using Activation Codes

1

Converged Networks

2

Available Bandwidth

3

Components of Network Delay

4

End-to-End Delay Calculations

5

Jitter

6

Packet Loss

1

QoS Defined

2

Network Traffic Indentification

3

Divide Network Traffic into Classes and Define Policies

4

QoS Mechanisms

5

QoS Models

6

DSCP Encoding

7

Expedited Forwarding and Assured Forwarding

8

Class Selector

1

Classification and Marking Overview

2

Classification and Marking at the Network and Data Link Layers

3

QoS Service Class

4

Cisco Marking Recommendations

5

QoS Markings in a SIP Call Flow

6

MQC Classification and Marking Options

1

Overview of QoS Trust Boundaries

2

Ingress QoS Models

3

QoS Marking and Table Maps

4

Internal DSCP

Meet your Trainer

Our Trainers

We take immense pride in our skilled instructors and trainers who excel in their chosen fields. Our trainers are globally recognised for their expertise and experience.Learners Point adopts a data driven research approach to learning so the experience is highly customizable and thoroughly engaging for learners from all walks of life. The sessions are classroom-based and led by an instructor. For those who seek more flexibility, we also offer high quality live and interactive sessions online.

Our Trainers

Learning Outcomes

Successful completion of the course will help you to:

  • 1

    Master Cisco Unified Communications Manager provisioning and troubleshooting

  • 2

    Apply cloud calling with Webex Hybrid Local Gateway

  • 3

    Optimise call routing, codecs, and media resources in Cisco systems

  • 4

    Configure and troubleshoot Cisco Unity Connection call handlers

  • 5

    Improve network performance with QoS models and Cisco Catalyst switches

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    Ready to get started?

    • Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

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    KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

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    Frequently asked questions

    Our Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 course offers an in-depth understanding of Cisco collaboration technologies. Our curriculum focuses on managing and troubleshooting Cisco Unified Communications Manager, Webex Hybrid Local Gateway, and Cisco Unity Connection. Students learn call routing, codecs, and Cisco solutions and develop valuable skills to improve communication infrastructure.

    Yes. By learning to configure and troubleshoot Cisco collaboration systems, you become a key resource in your team. These skills can qualify you for roles like Unified Communications Analyst or Junior Collaboration Engineer, which often come with leadership potential and salary increases of up to 20–25%.

    As a Project Manager, understanding Cisco collaboration architecture and system integration gives you a technical edge when managing implementation projects. You learn to plan, coordinate, and communicate more effectively with technical teams. Our Cisco CLCOR certification helps you transition into Collaboration Project Lead or IT Infrastructure Manager roles overseeing enterprise deployments.

    Our Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 training is ideal for IT Managers, Network Engineers, System Integrators and Technical Support Experts. This is an ideal course for Cisco professionals who are aspiring to prepare for the CCNP / CCIE Collaboration exam.

    After completing the Cisco Collaboration Core Technologies (CLCOR) v1.3 course, professionals can apply for the following in-demand job roles in Oman:

    • Network Engineer
    • Cisco Collaboration Engineer
    • Unified Communications Specialist
    • Systems Administrator
    • Contact Centre Integration Specialist

    Participants in the training master key topics, like Cisco Unified Communications Manager provisioning, call routing, cloud calling using Webex Hybrid Local Gateway, media resource management, and configuring Cisco Unity Connection call handlers. You also explore essential topics like Cisco Catalyst switches and QoS models. By mastering these topics, you will be able to optimise collaboration systems in real-world environments.

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