Master Cisco collaboration tech with hands-on, real-world applications
Learn call routing, codecs, and Cisco solutions in a structured path
Boost your career with expert-led training and high-demand skills
Gain global recognition with Cisco’s certified collaboration technologies course
Elevate your expertise in Cisco Unified Communications Manager and Webex
Flexible learning options to suit your schedule and format preferences
Convenient and hassle-free payment plans
What you will master with us
Upcoming sessions
Overview of Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
SIP OAuth on Cisco UCM
Webex Control Hub Features
Disaster Recovery
Dial Plan
IP Network Protocols
Codecs
IP Phone Initialization
Single Site On-Cluster Calling
Single Site On-Cluster Call Setup Troubleshooting
Describe the Call Setup and Teardown Process
Describe SIP Call Signaling for Call Setup and Teardown
Compare the Call Control Protocols
Describe DTMF Signaling over IP Networks
Overview of LDAP Integration in Cisco Unified Communications Manager
Options for Importing and Synchronizing Cisco Unified Communications Manager Users in Webex
LDAP Synchronization in Cisco Unified Communications Manager
LDAP Authentication in Cisco Unified Communications Manager
LDAP Attribute Mapping in Cisco Unified Communications Manager
LDAP Considerations in Cisco Unified Communications Manager
Access Control Groups in Cisco Unified Communications Manager
Feature Group Templates in Cisco Unified Communications Manager
Directory Connector
Overview of Provisioning Options
Self-Provisioning Prerequisites
Self-Provisioning Components
Self-Provisioning Authentication Modes
Batch-Provisioning Tools
Define Codecs
Compare Audio Codecs
Compare Video Codecs
Evaluate the Effects of Encryption on Codecs
Describing Call Admission Control
Dial Plan Overview
Dal Plan Components and Their Functions
EndPoint Addressing
Overview of Cisco Unified Communications Manager Call Routing
Cisco Unified Communications Manager Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns and Urgent Priority
Overview of Webex Calling Using Local Gateway
Routers Used for Local Gateway
Scenarios Using Local Gateway
Calling Privileges Overview
Partitions and CSSs
Partition and CSS Considerations
Time-of-Day Routing
Client Matter Codes and Forced Authorization Codes
Toll Fraud Prevention Overview
Cisco Unified Communications Manager CoS for Toll Fraud Prevention
Overview of Multisite Dial Plans
Globalized Call Routing Overview
Globalized Call Routing Number Formats
Globalization of Localized Call Ingress
Localization During Call Egress
Media Resources Overview in Cisco Unified Communications Manager
Media Resource Selection and Access Control in Cisco Unified Communications Manager
Describing the Annunciator Feature
Describing Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge Devices
Audio and Video Conference Bridge Integration Options
MTP and Transcoder Devices
MTP and Transcoder Requirements
Webex Control Hub Settings
Router Configuration
Testing and Troubleshooting Webex Calling
Migrating Cisco Jabber Users with Cisco Webex Cloud-Connected UC
Migrating Cisco Jabber Clients to Cisco Webex
Overview of Cisco Unity Connection Integration
SIP Integration
Typcial Integration Mistakes
Integration Considerations
Call Handler Overview
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler
Describe Collaboration Edge ( Expressway -C and Expressway -E)
Describe Supported Services for B2B Collaboration
Describe Prerequisites for Mobile and Remote Access
Describe Service Discovery
Explore Expressway Settings for MRA
Describe Cisco Unified Border Element (CUBE)
Device Onboarding Using Activation Codes
Converged Networks
Available Bandwidth
Components of Network Delay
End-to-End Delay Calculations
Jitter
Packet Loss
QoS Defined
Network Traffic Indentification
Divide Network Traffic into Classes and Define Policies
QoS Mechanisms
QoS Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
Class Selector
Classification and Marking Overview
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options
Overview of QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internal DSCP
After obtaining the certification, you will:
1
Master Cisco Unified Communications Manager provisioning and troubleshooting
2
Implement cloud calling with Webex Hybrid Local Gateway
3
Optimize call routing, codecs, and media resources in Cisco systems
4
Configure and troubleshoot Cisco Unity Connection call handlers
5
Enhance network performance with QoS models and Cisco Catalyst switches
Overall ratings by our students
The CLCOR course in Saudi Arabia aims to provide key knowledge into Cisco collaboration technologies. We help professionals master Cisco Unified Communications Manager (UCM), Webex Hybrid Local Gateway, and Cisco Unity Connection. The course focuses on call routing, media resource management, troubleshooting, and cloud calling configurations. Through hands-on exercises, you will learn to optimise communication systems and troubleshoot common issues. Therefore, through our rigorous curriculum, we prepare you to work with modern collaboration solutions.
With your background, this course helps you upgrade from legacy voice systems to modern Cisco collaboration platforms. You master tools like CUCM, Webex Control Hub, and Unity Connection, learning how to manage hybrid and cloud environments. This certification can position you for senior roles such as Collaboration Architect or Unified Communications Lead, where average salaries can increase by 25–30% compared to traditional telecom roles.
Yes, our CLCOR v1.3 course gives you the hands-on skills to manage Cisco-based communication environments, including call routing, cloud calling, and collaboration integration. After completion, you are qualified for roles like Cisco Collaboration Administrator or Unified Communications Engineer, allowing you to specialize in one of the most in-demand IT domains.
This course is ideal for IT professionals, network engineers, and collaboration system specialists who want to enhance their skills in managing Cisco collaboration technologies. It's suitable for anyone working in or aspiring to work in roles such as collaboration architects, network engineers, and IT solutions consultants who need to understand Cisco's collaboration tools and cloud calling features.
After completing the CLCOR course in Saudi Arabia, you will be equipped to pursue various roles such as:
1. Collaboration Engineer
2. Network Architect
3. Unified Communications Specialist,
4. IT Solutions Consultant
5. Systems Administrator
Absolutely. One of the key aspects of our course is the integration of Webex Hybrid Local Gateway into hybrid environments. You will learn how to configure and manage this tool for cloud calling. Our course aims to offer you with the expertise to work in both on-premises and cloud-based Cisco collaboration environments. This hands-on experience prepares you for deployment scenarios in organisations utilising hybrid collaboration solutions.
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