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KHDA

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 Course in Saudi Arabia

Master Cisco collaboration tech with hands-on, real-world applications

Learn call routing, codecs, and Cisco solutions in a structured path

Boost your career with expert-led training and high-demand skills

Gain global recognition with Cisco’s certified collaboration technologies course

Elevate your expertise in Cisco Unified Communications Manager and Webex

Flexible learning options to suit your schedule and format preferences

Convenient and hassle-free payment plans

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4500 EnrolledEnrolled Learners

Overview

What you will master with us

  • Master Cisco Collaboration Solutions Architecture and Webex Control Hub features
  • Build expertise in Cisco Unified Communications Manager (UCM) provisioning and integration
  • Implement and troubleshoot call routing, codecs, and media resources in UCM
  • Analyse cloud calling scenarios with Webex Hybrid Local Gateway solutions
  • Gain hands-on skills in configuring Cisco Unity Connection and call handlers
  • Prepare for high-demand roles in collaboration architecture with real-world Cisco technologies

Upcoming sessions

Curriculum

1

Overview of Cisco Collaboration Solutions Architecture

2

Collaboration Deployment Models

3

Licensing

4

High Availability

5

Capacity Planning

6

Security Requirements

7

SIP OAuth on Cisco UCM

8

Webex Control Hub Features

9

Disaster Recovery

10

Dial Plan

11

IP Network Protocols

12

Codecs

1

IP Phone Initialization

2

Single Site On-Cluster Calling

3

Single Site On-Cluster Call Setup Troubleshooting

4

Describe the Call Setup and Teardown Process

5

Describe SIP Call Signaling for Call Setup and Teardown

6

Compare the Call Control Protocols

7

Describe DTMF Signaling over IP Networks

1

Overview of LDAP Integration in Cisco Unified Communications Manager

2

Options for Importing and Synchronizing Cisco Unified Communications Manager Users in Webex

3

LDAP Synchronization in Cisco Unified Communications Manager

4

LDAP Authentication in Cisco Unified Communications Manager

5

LDAP Attribute Mapping in Cisco Unified Communications Manager

6

LDAP Considerations in Cisco Unified Communications Manager

7

Access Control Groups in Cisco Unified Communications Manager

8

Feature Group Templates in Cisco Unified Communications Manager

9

Directory Connector

1

Overview of Provisioning Options

2

Self-Provisioning Prerequisites

3

Self-Provisioning Components

4

Self-Provisioning Authentication Modes

5

Batch-Provisioning Tools

1

Define Codecs

2

Compare Audio Codecs

3

Compare Video Codecs

4

Evaluate the Effects of Encryption on Codecs

5

Describing Call Admission Control

1

Dial Plan Overview

2

Dal Plan Components and Their Functions

3

EndPoint Addressing

4

Overview of Cisco Unified Communications Manager Call Routing

5

Cisco Unified Communications Manager Call-Routing Logic

6

Address Methods and Digit Analysis

7

Variable-Length Patterns, Overlapping Patterns and Urgent Priority

1

Overview of Webex Calling Using Local Gateway

2

Routers Used for Local Gateway

3

Scenarios Using Local Gateway

1

Calling Privileges Overview

2

Partitions and CSSs

3

Partition and CSS Considerations

4

Time-of-Day Routing

5

Client Matter Codes and Forced Authorization Codes

1

Toll Fraud Prevention Overview

2

Cisco Unified Communications Manager CoS for Toll Fraud Prevention

1

Overview of Multisite Dial Plans

2

Globalized Call Routing Overview

3

Globalized Call Routing Number Formats

4

Globalization of Localized Call Ingress

5

Localization During Call Egress

1

Media Resources Overview in Cisco Unified Communications Manager

2

Media Resource Selection and Access Control in Cisco Unified Communications Manager

3

Describing the Annunciator Feature

4

Describing Unicast and Multicast MOH Characteristics

5

Audio and Video Conference Bridge Devices

6

Audio and Video Conference Bridge Integration Options

7

MTP and Transcoder Devices

8

MTP and Transcoder Requirements

1

Webex Control Hub Settings

2

Router Configuration

3

Testing and Troubleshooting Webex Calling

1

Migrating Cisco Jabber Users with Cisco Webex Cloud-Connected UC

2

Migrating Cisco Jabber Clients to Cisco Webex

1

Overview of Cisco Unity Connection Integration

2

SIP Integration

3

Typcial Integration Mistakes

4

Integration Considerations

1

Call Handler Overview

2

System Call Handler

3

Caller Input

4

Operator Call Handler

5

Goodbye Call Handler

6

Directory Handler

7

Interview Handler

1

Describe Collaboration Edge ( Expressway -C and Expressway -E)

2

Describe Supported Services for B2B Collaboration

3

Describe Prerequisites for Mobile and Remote Access

4

Describe Service Discovery

5

Explore Expressway Settings for MRA

6

Describe Cisco Unified Border Element (CUBE)

7

Device Onboarding Using Activation Codes

1

Converged Networks

2

Available Bandwidth

3

Components of Network Delay

4

End-to-End Delay Calculations

5

Jitter

6

Packet Loss

1

QoS Defined

2

Network Traffic Indentification

3

Divide Network Traffic into Classes and Define Policies

4

QoS Mechanisms

5

QoS Models

6

DSCP Encoding

7

Expedited Forwarding and Assured Forwarding

8

Class Selector

1

Classification and Marking Overview

2

Classification and Marking at the Network and Data Link Layers

3

QoS Service Class

4

Cisco Marking Recommendations

5

QoS Markings in a SIP Call Flow

6

MQC Classification and Marking Options

1

Overview of QoS Trust Boundaries

2

Ingress QoS Models

3

QoS Marking and Table Maps

4

Internal DSCP

Meet your Trainer

Our Trainers

Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Learning Outcomes

After obtaining the certification, you will:

  • 1

    Master Cisco Unified Communications Manager provisioning and troubleshooting

  • 2

    Implement cloud calling with Webex Hybrid Local Gateway

  • 3

    Optimize call routing, codecs, and media resources in Cisco systems

  • 4

    Configure and troubleshoot Cisco Unity Connection call handlers

  • 5

    Enhance network performance with QoS models and Cisco Catalyst switches

  • objective-image

    Ready to get started?

  • KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

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    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

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    Overall ratings by our students

    Related courses

    Frequently asked questions

    The CLCOR course in Saudi Arabia aims to provide key knowledge into Cisco collaboration technologies. We help professionals master Cisco Unified Communications Manager (UCM), Webex Hybrid Local Gateway, and Cisco Unity Connection. The course focuses on call routing, media resource management, troubleshooting, and cloud calling configurations. Through hands-on exercises, you will learn to optimise communication systems and troubleshoot common issues. Therefore, through our rigorous curriculum, we prepare you to work with modern collaboration solutions.

    With your background, this course helps you upgrade from legacy voice systems to modern Cisco collaboration platforms. You master tools like CUCM, Webex Control Hub, and Unity Connection, learning how to manage hybrid and cloud environments. This certification can position you for senior roles such as Collaboration Architect or Unified Communications Lead, where average salaries can increase by 25–30% compared to traditional telecom roles.

    Yes, our CLCOR v1.3 course gives you the hands-on skills to manage Cisco-based communication environments, including call routing, cloud calling, and collaboration integration. After completion, you are qualified for roles like Cisco Collaboration Administrator or Unified Communications Engineer, allowing you to specialize in one of the most in-demand IT domains.

    This course is ideal for IT professionals, network engineers, and collaboration system specialists who want to enhance their skills in managing Cisco collaboration technologies. It's suitable for anyone working in or aspiring to work in roles such as collaboration architects, network engineers, and IT solutions consultants who need to understand Cisco's collaboration tools and cloud calling features.

    After completing the CLCOR course in Saudi Arabia, you will be equipped to pursue various roles such as:

    1. Collaboration Engineer
    2. Network Architect
    3. Unified Communications Specialist,
    4. IT Solutions Consultant
    5. Systems Administrator

    Absolutely. One of the key aspects of our course is the integration of Webex Hybrid Local Gateway into hybrid environments. You will learn how to configure and manage this tool for cloud calling. Our course aims to offer you with the expertise to work in both on-premises and cloud-based Cisco collaboration environments. This hands-on experience prepares you for deployment scenarios in organisations utilising hybrid collaboration solutions.

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