ISO/IEC 20000 Lead Auditor Training in Dubai

Our ISO/IEC 20000 Lead Auditor training in Dubai equips you to conduct Service Management System (SMS) audits using recognized principles. Intended for auditors and those ensuring SMS compliance, it covers audit procedures thoroughly. Upon completion, you can pursue the PECB Certified ISO/IEC 20000 Lead Auditor credential, showcasing your ability to audit organizations effectively.

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  • 24 Hours Training
  • Online / Classroom / Onsite
  • 14 Apr, 2024 / 28 Apr, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is the ISO/IEC 20000 Lead Auditor Training in Dubai All About?

Our ISO/IEC 20000 Lead Auditor training in Dubai provides you with the skills to conduct service management system (SMS) audits following recognized principles. It covers ISO/IEC 17021-1 requirements and ISO 19011 recommendations. Practical exercises enhance understanding, focusing on interpreting ISO/IEC 20000-1, audit principles, methods, evidence collection, team leadership, nonconformity reporting, and final report preparation.

Why is The ISO/IEC 20000 Lead Auditor Training in Dubai Important?

Our ISO/IEC 20000 Lead Auditor training in Dubai equips you with skills to audit IT service management systems according to ISO/IEC 20000-1 standards. It prepares you for the certification exam and grants the ISO/IEC 20000 Auditor Certificate. You'll grasp IT Service Management principles, audit requirements, and different audit schemes. Learn pre-audit, certification, and surveillance audit essentials. Gain expertise in first, second, and third-party audits.

How Does the ISO/IEC 20000 Lead Auditor Training in Dubai Help You Get Hired by Companies?

The ISO/IEC 20000 Lead Auditor training in Dubai boosts your employability by providing skills crucial for conducting Service Management System (SMS) audits. With a focus on recognized principles and practical exercises, you'll gain expertise in audit procedures, interpretation of standards, evidence collection, team leadership, and report preparation. This certification demonstrates your capability to ensure SMS compliance, making you an attractive candidate for companies seeking skilled auditors.

Industry Trends


The ISO certification market is booming, creating a growing demand for professionals trained in ISO/IEC 20000 Lead Auditor. This training in Dubai offers expertise in auditing IT service management systems, opening doors to diverse career opportunities worldwide.

Market trends

The ISO Certification market is growing rapidly, with a projected CAGR of 14.67% from 2024 to 2031, reaching USD 31249.8 million. As companies aim for certification, demand for ISO/IEC 20000 Lead Auditor training is increasing. This training provides expertise in auditing IT service management systems, aligning with industry standards. With the market expansion, opportunities abound for professionals skilled in ISO/IEC 20000 auditing, offering lucrative career paths.

Salary Trends

ISO/IEC 20000 Lead Auditor training enhances skills in IT service management auditing. Demand for certified professionals rises with increasing reliance on IT services. Opportunities span various industries, including IT, finance, and healthcare.

These are some of the average salaries earned by professionals in the MENA region:

  • ➤Dubai: AED 72000
  • ➤Saudi Arabia: SAR 96000 
  • ➤Bahrain: BHD 1,500

 

The data shows that ISO/IEC 20000 Lead Auditor Training opens doors to well-paying jobs in the area, and employers highly value qualified individuals.

 

Demand & Opportunities


The demand for ISO/IEC 20000 Lead Auditors in Dubai is rising due to the need for skilled professionals to conduct service management system audits. This training equips individuals with essential knowledge and skills to meet this demand. Organizations seek certified auditors to ensure compliance with standards and improve service quality. 

Some of the notable job opportunities are as follows:

  1. Auditor
  2. Consultant
  3. Quality Assurance Professional
  4. Service Management System Implementer
  5. Compliance Officer

Course Outcome


Successful completion of the ISO/IEC 20000 Lead Auditor Training will enable individuals in the following ways:

  • Understand SMS operations per ISO/IEC 20000
  • Recognize correlations among ISO/IEC 20000-1, -2, and other standards
  • Learn auditor roles in planning, leading, and following up audits to ISO 19011
  • Master leading audits and teams
  • Interpret ISO/IEC 20000-1 requirements in SMS audits
  • Acquire competencies in audit planning, leadership, report drafting, and follow-up per ISO 19011

Course Module


  • Domain 1: Fundamental principles and concepts of a Service Management System (SMS)

  • Domain 2: Service Management System (SMS)

  • Domain 3: Fundamental audit concepts and principles

  • Domain 4: Preparation of an ISO/IEC 20000-1 audit

  • Domain 5: Conducting an ISO/IEC 20000-1 audit

  • Domain 6: Closing an ISO/IEC 20000-1 audit

  • Domain 7: Managing an ISO/IEC 20000-1 audit program

Program Dates


14 Apr
  • 02:00 PM
  • Sun
  • Online Live
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21 Apr
  • 11:00 AM
  • Sun
  • Classroom
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28 Apr
  • 09:00 AM
  • Sun
  • Classroom
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Expert Instructors & Teaching Methods


Learners Point has a reputation for high-quality training that makes a difference in people’s lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

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Why Count on Learners Point?


Being an accredited provider of the ISO/IEC 20000 Lead Auditor Training, at Learners Point we help professionals master the necessary skill sets to complete the ISO/IEC 20000 Lead Auditor Training.

Following are the USPs our ISO/IEC 20000 Lead Auditor Training in Dubai offers you:

  • We look at real-world scenarios organizations face and formulate our ISO/IEC 20000 Lead Auditor Training outline evaluating practical requirements.
  • We also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role.
  • Our bespoke ISO/IEC 20000 Lead Auditor Training also equips you with hands-on experience by offering assignments related to the actual work environment.
  • Apart from organizing group sessions, we also offer a guided learning experience to enhance the quality of our ISO/IEC 20000 Lead Auditor Training.
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional.

Learners Experience


"Enrolling in the ISO/IEC 20000 Lead Auditor Training at Learners Point Academy was one of the best decisions I made for my professional development. The trainers' expertise and the practical approach taken during the training significantly enriched my understanding of ISO standards and auditing techniques. I'm eager to apply what I've learned in my organization."

Omar Ibrahim

IT Governance Specialist

"Learners Point Academy's ISO/IEC 20000 Lead Auditor Training was a game-changer for me. The course structure was well-designed, covering all the essential aspects of service management systems auditing. I particularly appreciated the interactive nature of the sessions, which fostered engaging discussions and enhanced learning."

Yara Khalifa

Service Delivery Manager

"I recently completed the ISO/IEC 20000 Lead Auditor Training at Learners Point Academy, and I'm impressed with the depth of knowledge I acquired. The trainers demonstrated a deep understanding of the subject matter and were able to answer all our queries effectively. I feel well-prepared to apply these auditing principles in my role."

Khalid Mansour

Senior IT Consultant

"The ISO/IEC 20000 Lead Auditor Training provided by Learners Point Academy exceeded my expectations. As a quality assurance professional, I found the insights gained from this course invaluable. The instructors' expertise and real-world examples made the complex concepts easy to grasp."

Fatima Al-Hamed

Quality Assurance Specialist

"Attending the ISO/IEC 20000 Lead Auditor Training at Learners Point Academy was instrumental in enhancing my understanding of service management systems. The course content was comprehensive, and the instructors were highly knowledgeable. I'm confident in my auditing skills thanks to this program."

Ahmed Hassan

IT Manager

Our Graduates


Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ISO/IEC 20000 Lead Auditor Training in Dubai

To enrol in the ISO/IEC 20000 Lead Auditor training, you need a basic grasp of ISO/IEC 20000-1 standards and a thorough understanding of audit principles.

The participants can verify our credibility by checking the accreditation status, reviews and testimonials from past participants, and the qualifications and experience of our trainers.

The ISO/IEC 20000 Lead Auditor training encompasses ISO/IEC 17021-1 requirements and ISO 19011 recommendations. It includes hands-on exercises in understanding ISO/IEC 20000-1, audit principles, gathering evidence, leading teams, and preparing reports.

At Learners Point, if a participant doesn’t wish to proceed with the ISO/IEC 20000 Lead Auditor Training after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.

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