Our ISO/IEC 20000 Lead Auditor training in Dubai equips you to conduct Service Management System (SMS) audits using recognized principles. Intended for auditors and those ensuring SMS compliance, it covers audit procedures thoroughly. Upon completion, you can pursue the PECB Certified ISO/IEC 20000 Lead Auditor credential, showcasing your ability to audit organizations effectively.
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Domain 1: Fundamental principles and concepts of a Service Management System (SMS)
Domain 2: Service Management System (SMS)
Domain 3: Fundamental audit concepts and principles
Domain 4: Preparation of an ISO/IEC 20000-1 audit
Domain 5: Conducting an ISO/IEC 20000-1 audit
Domain 6: Closing an ISO/IEC 20000-1 audit
Domain 7: Managing an ISO/IEC 20000-1 audit program
To enrol in the ISO/IEC 20000 Lead Auditor training, you need a basic grasp of ISO/IEC 20000-1 standards and a thorough understanding of audit principles.
The ISO/IEC 20000 Lead Auditor training encompasses ISO/IEC 17021-1 requirements and ISO 19011 recommendations. It includes hands-on exercises in understanding ISO/IEC 20000-1, audit principles, gathering evidence, leading teams, and preparing reports.
The participants can verify our credibility by checking the accreditation status, reviews and testimonials from past participants, and the qualifications and experience of our trainers.
At Learners Point, if a participant doesn’t wish to proceed with the ISO/IEC 20000 Lead Auditor Training after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.
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