ITIL® 4 Foundation Training

ITIL® 4 Foundation Training is a great way to start a career in IT Service Management. Our 16-hour training, accredited by PeopleCert, teaches professionals all the important concepts one needs to know. We cover topics like how IT services work, the principles guiding them, and how to manage client relationships. Our immersive training uses simulations, case studies, and assessments to help professionals learn easily. By completing our program, the individuals will be well-prepared for a rewarding career in IT, with better job security.

Accredited By

  • 16 Hours Training
  • Online / Classroom / Onsite
  • 23 Jun, 2024 / 30 Jun, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is The ITIL® 4 Foundation Training All About?

Our ITIL® 4 Foundation Training provides a strong understanding of IT service management principles. Our course covers important topics like the goal of ITIL Service Value Systems, guiding principles, and important ideas. We offer assistance in implementing industry best practices and helping professionals in their transition from an entry-level IT role to a medium level. Our accreditation serves as a medium for prospective employers to lifelong learning and professional growth in this ever-evolving industry.

Why is The ITIL® 4 Foundation Training Important?

Our ITIL® 4 Foundation Training will help individuals improve their skill set. Along with the skill set, they provide a deeper understanding of ITIL implementation across various IT systems. We help individuals to be valuable assets in their respective fields. Hence providing individuals with the required confidence in handling IT service management tasks effectively. 

How Does the ITIL® 4 Foundation Training Help You Get Hired by Companies?

Our ITIL® 4 Foundation Training helps professionals earn higher compensation from organizations. Our course modules are designed in such a way that the individual possesses the necessary skills to facilitate the efficient delivery of IT services within the organization. Moreover, it opens up more opportunities for ITIL-related job roles.

Industry Trends


As per Global Knowledge, ITIL certifications rank among the top five highest-paying IT certifications. Notable trends to anticipate in the coming years include the following:

  • ➤Impact of Artificial Intelligence
  • ➤Combining Global Context and Sustainability
  • ➤Learning from Other Industries

Market trends

The market size of ITIL is projected to reach USD 12.2 billion by 2025, with a compound annual growth rate (CAGR) of 21.2%. Our course helps professionals to gain a clear understanding of IT activities. This helps in overall business effectiveness.

Salary Trends

Our ITIL Foundations certification is designed for individuals to have a deep understanding of IT Service Management to increase customer value. It is suitable for IT professionals and managers. Certified individuals can expect a salary increase of 10% to 12% compared to non-certified colleagues.

Demand & Opportunities


Obtaining an ITIL certification indicates a basic understanding of the concepts and procedures of IT service management. In the IT industry, this qualification serves as a stepping stone for entry-level roles.

Some of the notable job opportunities are as follows:

  1. Help Desk Analyst
  2. Network Specialist
  3. Problem Analyst
  4. Network Administrator
  5. IT Analyst

Course Outcome


Successful completion of the ITIL® 4 Foundation Training will help individuals in the following ways:

  • Fundamental Concepts of ITIL: Gain insight into the core principles and concepts that underpin the ITIL framework.
  • Key ITSM Components: Understand the essential components and processes vital for effective IT service management.
  • Best Practices for IT Service Delivery: Discover industry-leading practices aimed at optimizing IT service delivery for efficiency and effectiveness.
  • Roles and Responsibilities: Understand the diverse roles and responsibilities within an IT service management framework, ensuring clarity and accountability.
  • Benefits of ITIL Adoption: Learn about the numerous advantages of implementing ITIL practices.

Course Module


  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Sponsor
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate
  • The nature, use, and interaction of the guiding principles
  • Focusing on value
  • Starting where you are
  • Progressing iteratively via the feedback
  • Collaborating and promoting visibility
  • Thinking/Working holistically
  • Keeping it simple/practical
  • Optimizing and automating
  • Explaining the ITIL service value system
  • The activities of the service value chain and how they interconnect
  • The interconnected nature of the service value chain and its support for value streams
  • Information security management
  • Relationship/Supplier/Availability management
  • Capacity/Performance management
  • IT asset management
  • Service continuity management
  • Monitoring/Event management
  • Release management
  • Service configuration management
  • Deployment management
  • Continual improvement
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • The continual improvement models
  • Change control
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • Cost
  • Value
  • Organization
  • Outcome
  • Output
  • Risk
  • Utility and Warranty
  • Service offering/relationship management/provision/consumption
  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
  • Planning/Improving/Engaging
  • Designing and transitioning
  • Obtaining and building
  • Delivering and supporting
  • Availability
  • IT asset
  • Event
  • Configuration item
  • Change
  • Incident/Problem
  • Known error
  • 7 ITIL practices

Program Dates


23 Jun
  • 02:00 PM
  • Sun
  • Classroom
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30 Jun
  • 04:00 PM
  • Sun
  • Online Live
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Expert Instructors & Teaching Methods


Learners Point has a reputation for high-quality training that makes a difference in people’s lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainer

Why Count on Learners Point?


Being the leading course provider of the ITIL® 4 Foundation Training, at Learners Point Academy we help professionals master the necessary skill sets to successfully acquire the ITIL® 4 Foundation Training.

Following are the USPs our ITIL® 4 Foundation Training offers you:

  • We look at real-world scenarios organisations face and formulate our ITIL® 4 Foundation Training evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke ITIL® 4 Foundation Training also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organising group sessions, we also offer a guided learning experience to enhance the quality of our ITIL® 4 Foundation Training
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience


"This ITIL® 4 Foundation Training program exceeded my expectations! The instructors were knowledgeable and supportive, and the hands-on approach made learning enjoyable and effective."

Azam Tauif

ITIL Process Consultant

"Thanks to the ITIL® 4 Foundation Training, I feel more prepared and confident in my role. The course content was comprehensive, and the assessments ensured I understood each concept thoroughly."

Mariana Hameen

Service Delivery Manager

"I highly recommend this ITIL® 4 Foundation Training course to anyone interested in pursuing a career in IT Service Management. The training helped me with the skills and knowledge needed to excel in the industry."

Hamid Sheikh

IT Operations Manager

"Completing the ITIL® 4 Foundation Training program here has truly boosted my confidence in managing IT services effectively. The simulations were incredibly helpful in applying theoretical knowledge to practical scenarios."

Rukmini Shah

IT Service Desk Analyst

"The ITIL® 4 Foundation Training training provided by this program was exceptional! The interactive sessions and real-life case studies helped me understand complex IT Service Management concepts easily."

Arifin Mollah

IT Service Manager

Our Graduates


Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ITIL® 4 Foundation Training

The ITIL® 4 Foundation Training stands for Information Technology Infrastructure Library.

The skill set one can learn after completing ITIL® 4 Foundation Training are as follows:

1)Engage in organizational transformation
2)Manage problems, risks and incidences
3)Bring about continual service improvement
4)Co-create value
5)Ensure continued agility

The latest version of ITIL Certification is ITIL 4. 

The training hour for ITIL® 4 Foundation Training is 16 hours.

Yes, a course completion certificate will be provided by our training institute, Learners Point Academy after completing ITIL® 4 Foundation Training.  

The ITIL Course benefits the organization in the following ways:

1)Improves Service Quality and Delivery
2)Increase Efficiency and Productivity and many other ways
The key differences between ITIL Course Vs. Other IT Service Management Frameworks are as follows:

1)Focus and Scope
2)Process Orientation
3)Maturity and Industry Acceptance among others
The ITIL Training helps professional’s IT career in the following ways:

1)Increased Employability
2)Expanded Job Opportunities
3)Enhanced Skills and Knowledge and many more ways

The ITIL Foundation certification is recognized worldwide as the standard for ITSM excellence and is widely adopted by organizations across various industries and sectors.

The ITIL course aims to equip professionals with the knowledge and skills to effectively manage IT services, enhance customer satisfaction, streamline processes, and align IT with business goals.

The ITIL certification course requires candidates to pass an exam at each level to obtain certification. The exams assess candidates' understanding of IT service management principles and practices.

There are no specific prerequisites required to enrol for ITIL® 4 Foundation Training.

The benefits of earning the ITIL® 4 Foundation Training are as follows:

1)Master the concepts of the ITIL frameworks
2)Earn on an average 40 per cent more than the non-certified ones

The accreditation body for ITIL® 4 Foundation Training is PeopleCert.

The ITIL® 4 Foundation Training exam covers Service Management concepts,  Value Chain Activity, and ITIL practices.

Learners Point Academy is a pioneer institution for ITIL® 4 Foundation Training for these reasons:

1)Certified Instructors
2)Affordable Pricing
3)Customized Training Programs
4)Flexible Dates
5)Accredited Training
The essential reasons for professionals to pursue ITIL Certification are as follows:

1)Increases Employability Chances
2)Provides Career Advancement Opportunities
3)Improves Customer Satisfaction among others
The ITIL Framework helps professionals to drive business growth in the following ways:

1)Streamlined IT Service Delivery
2)Enhanced Customer Experience
3)Improved Operational Efficiency and many more ways

ITIL Foundation certification validates your knowledge of ITSM best practices, enhances your career prospects, and demonstrates your commitment to delivering high-quality IT services aligned with business objectives.

ITIL Foundation certification does not expire. Once you have passed the exam and obtained the certification, it remains valid indefinitely.

After completing the ITIL certification course, professionals can pursue various career opportunities, including the following:

1)IT Service Manager
2)IT Consultant
3)IT Project Manager
4)IT Quality Manager
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