ITIL® 4 Foundation Training in Bahrain
16 hours of immersive training
11 structured modules aligned to real business scenarios
PeopleCert-certified program with global organisational recognition
Learn ITIL® v4 concepts & service management principles
Access to study materials & mock tests
Exam-focused training approach to ensure successful ITIL® v4 certification
4.8/54.8/5Overview
What our training includes
- Gain a solid understanding of IT Service Management fundamentals
- Learn essential concepts of service management principles & their guiding principles
- Master skills to enhance job security & professional growth opportunities
- Get acquainted with the important terminologies used in the ITIL service lifecycle
- Understand theoretical concepts to apply them for maximum organisational benefit
- Get access to simulations, case studies & guidance from expert instructors
Upcoming sessions
Curriculum
- •Service
- •Utility
- •Warranty
- •Customer
- •User
- •Service management
- •Sponsor
- •Cost
- •Value
- •Organisation
- •Outcome
- •Output
- •Risk
- •Utility and Warranty
- •Focus on value
- •Start where you are
- •Progress iteratively with feedback
- •Collaborate and promote visibility
- •Think and work holistically
- •Keep it simple and practical
- •Optimise and automate
- •Service offering/relationship management/provision/consumption
- •The nature, use, and interaction of the guiding principles
- •Focusing on value
- •Starting where you are
- •Progressing iteratively via the feedback
- •Collaborating and promoting visibility
- •Thinking/Working holistically
- •Keeping it simple/practical
- •Optimising and automating
- •Organisations and people
- •Information and technology
- •Partners and suppliers
- •Value streams and processes
- •Explaining the ITIL service value system
- •The activities of the service value chain and how they interconnect
- •The interconnected nature of the service value chain and its support for value streams
- •Planning/Improving/Engaging
- •Designing and transitioning
- •Obtaining and building
- •Delivering and supporting
- •Information security management
- •Relationship/Supplier/Availability management
- •Capacity/Performance management
- •IT asset management
- •Service continuity management
- •Monitoring/Event management
- •Release management
- •Service configuration management
- •Deployment management
- •Continual improvement
- •Incident/Problem management
- •Service request management
- •Service Desk/Service Level management
- •Availability
- •IT asset
- •Event
- •Configuration item
- •Change
- •Incident/Problem
- •Known error
- •7 ITIL practices
- •The continual improvement models
- •Change control
- •Incident/Problem management
- •Service request management
- •Service Desk/Service Level management
Meet your Trainer
Our Trainers
Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.
We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.
Learning Outcomes
Successful completion of this certification course will help you to:
1
Master the key concepts of service, utility, warranty, customer, user, service management and sponsor
2
Understand the relationship between cost, value, organisation, outcome, output, risk and utility/warranty
3
Master ITIL guiding principles effectively to drive value and improve service management practices
4
Learn about service offering, relationship management and provision within IT service contexts
5
Apply ITIL practices such as information security, availability, capacity, and incident/problem management in service delivery
CPD Certification
Earn a globally recognized CPD UK Certification with professional credit points. This certificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation for UAE visa issuance.
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
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Frequently asked questions
The ITIL®4 Foundation Training helps individuals build essential skills in IT service management. ITIL stands for Information Technology Infrastructure Library. With industry-aligned training, candidates gain expertise in key ITIL concepts. With this certification, students get lucrative job opportunities in a rapidly growing market in Bahrain.
Completing the ITIL® 4 Foundation course is beneficial in the following ways:
- Get global recognition and validate your credibility
- Improved career opportunities with higher salary packages in Bahrain and beyond
- Improved efficiency in driving service delivery and organisational performance
- Advancement to a higher-level ITIL certification
There are no eligibility criteria for enrolling in our ITIL®4 Foundation course. This is an entry-level training. Anyone who wants to start their career in the IT sector can join our course.
Our curriculum for ITIL Foundation covers several core topics. We make sure students get a solid understanding of modern IT service management trends in Bahrain. These include:
- Key concepts of Service Management
- Four dimensions of Service Management
- ITIL® Service Value System (SVS)
- ITIL® guiding principles
- Service value chain
- ITIL® management practices
With this certification, individuals can get the following job roles in Bahrain:
- IT Analyst
- Problem Analyst
- Network Specialist
- Help Desk Analyst
- Network Administrator
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