ITIL® 4 Foundation Training in Nigeria

16 hours of immersive training

Features 11 unique & engaging learning modules

PeopleCert certified training program

Learn ITIL® v4 concepts & service management principles

Access to study materials & mock tests

Clear the ITIL® v4 examination

Flexible learning options are available

Pay with easy instalment options

4.8/5

4358 Enrolled

Overview

What our training includes

Gain a solid understanding of IT Service Management fundamentals
Learn essential concepts of service management principles & their guiding principles
Get acquainted with the important terminologies used in the ITIL service lifecycle
Master skills to enhance job security & professional growth opportunities
Understand theoretical concepts to apply them for maximum organisational benefit
Get access to simulations, case studies & guidance from expert instructors

Learning Objectives

Successful completion of this certification course will help you to:

Clear your core ITIL concepts like service, utility, warranty, customer, user, service management and sponsor

Understand the relationship between cost, value, organisation, outcome, output, risk and utility/warranty

Learn to apply ITIL guiding principles and optimise processes to drive continuous improvements

Build your expertise in relationship management, service offering and provision within IT service contexts

Evaluate the four dimensions of service management to improve your performance and service delivery

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Upcoming sessions

Our Trainers

Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

CPD Certification

Earn a globally recognized CPD UK Certification with professional credit points. This certificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation for UAE visa issuance.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

Related courses

Curriculum

Service
Utility
Warranty
Customer
User
Service management
Sponsor

Cost
Value
Organisation
Outcome
Output
Risk
Utility and Warranty

Focus on value
Start where you are
Progress iteratively with feedback
Collaborate and promote visibility
Think and work holistically
Keep it simple and practical
Optimize and automate

Service offering/relationship management/provision/consumption

The nature, use, and interaction of the guiding principles
Focusing on value
Starting where you are
Progressing iteratively via the feedback
Collaborating and promoting visibility
Thinking/Working holistically
Keeping it simple /practical
Optimizing and automating

Organizations and people
Information and technology
Partners and suppliers
Value streams and processes

Explaining the ITIL service value system
The activities of the service value chain and how they interconnect
The interconnected nature of the service value chain and its support for value streams

Planning/Improving/Engaging
Designing and transitioning
Obtaining and building
Delivering and supporting

Information security management
Relationship/Supplier/Availability management
Capacity/Performance management
IT asset management
Service continuity management
Monitoring/Event management
Release management
Service configuration management
Deployment management
Continual improvement
Incident/Problem management
Service request management
Service Desk/Service Level management

Availability
IT asset
Event
Configuration item
Change
Incident/Problem
Known error
7 ITIL practices

The continual improvement models
Change control
Incident/Problem management
Service request management
Service Desk/Service Level management

Frequently asked questions

Our ITIL® 4 Foundation Training in Nigeria offers complete guidance on IT service management. ITIL stands for Information Technology Infrastructure Library. Learn all about the ITIL framework, demonstrating your dedication and skill in applying ITIL practices for lucrative career opportunities. We assist professionals in securing the ITIL®4 Foundation Certification.

There are no eligibility criteria for enrolling in our ITIL®4 Foundation certification. This is an entry-level training. Anyone who wants to start their career in the IT sector can join our course.

In Nigeria, businesses are adopting the ITIL framework in businesses to improve their service management processes. With our training, you will master the best practices of IT Service Management and boost business productivity effectively. Here are the key benefits of our training: