ITIL® 4 Foundation Training in Nigeria

The ITIL 4 Foundation Training in Nigeria offers a globally acknowledged qualification in IT service management. Seeking certification in IT service management? Enrol in our training program to kickstart your IT career in Nigeria. Our 16-hour course, accredited by PeopleCert, spans 11 modules and focuses on the fundamental principles of ITIL 4, the service value system, and the latest advancements in the ITIL framework. Our expert-led training helps participants with industry best practices to ensure efficient IT service delivery and an understanding of various roles within IT service management. With guidance from experienced trainers, success in the ITIL 4 Certification exam is assured on the initial attempt.

Accredited By

  • 16 Hours Training
  • Online / Classroom / Onsite
  • 27 Jul, 2024 / 27 Jul, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is The ITIL 4 Foundation Training in Nigeria All About?

The ITIL 4 Foundation Training in Nigeria propels the careers of its participants within the developing field of IT service management. This comprehensive course explores fundamental areas such as IT service management principles, the components of the ITIL4 Framework, and the stages of the ITIL Service Lifecycle. Our course covers the best practices for IT service delivery and emphasizes the importance of the ITIL Service Value System. Through the exploration of practical case studies and interactive exercises, participants gain a deeper understanding of ITIL concepts and refine their skills in ITSM. Skilled instructors utilize specialized teaching methodologies to ensure effortless mastery of essential skills in IT service management.

Why is The ITIL 4 Foundation Training in Nigeria Important?

Enrollment in the ITIL 4 Foundation Training in Nigeria holds significant importance for advancing one's career in IT service management. This course focuses on equipping individuals with an understanding of fundamental concepts related to IT and digital service delivery, to aid their organizations in embracing contemporary service management practices. It caters to professionals who are embarking on their journey with ITIL 4 or those looking to refresh their existing knowledge base in ITIL.

Why Do Companies Hire Professionals With the ITIL 4 Foundation Training in Nigeria?

Undertaking the ITIL 4 Foundation Training in Nigeria is highly valued by corporations. This widely acclaimed certification unlocks global career prospects within the IT sector. It highlights the significance of implementing ITIL methodologies and their role in organizational accomplishments. Employers in Nigeria actively seek out certified professionals, offering lucrative remuneration for their skills in IT service management.

Industry Trends


The ITIL 4 Foundation Training program in Nigeria is designed to help participants with the skills needed to excel as IT service managers in the industry. Renowned as the preferred certification in IT service management globally, ITIL 4 Certification boasts a significant presence, with 2 million certified professionals worldwide. Embraced by 45% of companies globally, the ITIL framework enjoys widespread adoption, reaching approximately 70% across various industries.

Market trends

Opting for the ITIL 4 Foundation Training in Nigeria holds significant importance as organizations prioritize individuals skilled at managing incidents, problems, and changes within IT environments. The evolving business landscape in Nigeria has intensified the demand for skilled professionals in IT service management roles. Leading corporations such as Intel, IBM, Google, and Amazon actively recruit professionals possessing ITIL 4 Certification. Recent market analysis forecasts substantial growth in the ITSM sector, with an estimated market value of USD 12.2 billion by 2025, showcasing the rising demand for proficient IT service managers.

Salary Trends

Professionals who have completed the ITIL 4 Foundation Training in Nigeria tend to command a higher salary, typically around 18% more than their counterparts who lack this certification. Reputable companies in Nigeria place a strong emphasis on this certification, often offering competitive salary packages to certified individuals.

Demand & Opportunities


The training program for ITIL® 4 Foundation Training in Nigeria provides professionals with ample opportunities to progress in their careers within IT service management. Aligned with the globally recognized IT Infrastructure Library (ITIL), the course ensures participants are thoroughly prepared to navigate the complex market of IT service management. This certification acts as a pathway for individuals to pursue more advanced certifications in ITIL, validating their expertise in the effective application of ITIL principles.

Some of the most sought-after job roles open for ITIL 4 Foundation-certified professionals in Nigeria are:

  1. IT Service Manager
  2. IT Support Analyst
  3. IT Operations Manager
  4. IT Project Manager
  5. IT Consultant
  6. IT Governance Analyst

Course Outcome


The course outcomes for the ITIL 4 Foundation Training in Nigeria are as follows:

  • Globally Recognized Qualification: Participants acquire a prestigious certification in IT service management, recognized worldwide, enhancing their career prospects in Nigeria and beyond.
  • Deep Understanding of ITIL 4: The course provides in-depth knowledge of ITIL 4 principles, the service value system, and the latest updates in the ITIL framework, equipping participants with a solid foundation in IT service management.
  • Industry Best Practices in IT: Participants learn industry best practices to ensure efficient and effective IT service delivery, empowering them to drive organizational success in IT service management roles.
  • Exam Success Assurance: With guidance from experienced trainers and comprehensive preparation, participants are guaranteed success in the ITIL® 4 Foundation Training exam on their first attempt, boosting their confidence and credibility in the industry.
  • Practical Application: Through practical case studies and interactive exercises, participants gain hands-on experience in applying ITIL concepts to real-world scenarios, enhancing their practical skills in IT service management.
  • Refined ITSM Skills: Participants refine their skills in IT service management, including service level management, process modelling, and customer experience improvements, making them valuable assets to their organizations.
  • Career Advancement: Upon completion of the course, participants are equipped with the knowledge, skills, and certification required to advance their careers in IT service management, opening doors to lucrative opportunities in Nigeria's thriving IT industry.

Course Module


  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Sponsor
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate
  • The nature, use, and interaction of the guiding principles
  • Focusing on value
  • Starting where you are
  • Progressing iteratively via the feedback
  • Collaborating and promoting visibility
  • Thinking/Working holistically
  • Keeping it simple /practical
  • Optimizing and automating
  • Explaining the ITIL service value system
  • The activities of the service value chain and how they interconnect
  • The interconnected nature of the service value chain and its support for value streams
  • Information security management
  • Relationship/Supplier/Availability management
  • Capacity/Performance management
  • IT asset management
  • Service continuity management
  • Monitoring/Event management
  • Release management
  • Service configuration management
  • Deployment management
  • Continual improvement
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • The continual improvement models
  • Change control
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • Cost
  • Value
  • Organisation
  • Outcome
  • Output
  • Risk
  • Utility and Warranty
  • Service offering/relationship management/provision/consumption
  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
  • Planning/Improving/Engaging
  • Designing and transitioning
  • Obtaining and building
  • Delivering and supporting
  • Availability
  • IT asset
  • Event
  • Configuration item
  • Change
  • Incident/Problem
  • Known error
  • 7 ITIL practices

Program Dates


27 Jul
  • 11:00 AM
  • Sat
  • Online Live
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Expert Instructors & Teaching Methods


Learners Point has a reputation for high-quality training that makes a difference in people’s lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Why Count on Learners Point?


Being the leading provider of the ITIL 4 Foundation Training in Nigeria, at Learners Point Academy we help professionals get equipped with the necessary skill set for a successful career.

Following are the USPs our ITIL 4 Foundation Training in Nigeria offers you:

  • We look at real-world scenarios organizations face and formulate our ITIL 4 Foundation Training in Nigeria evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke ITIL 4 Foundation Training in Nigeria also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organizing group sessions, we also offer a guided learning experience to enhance the quality of our ITIL® 4 Foundation Training programs
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience


"The ITIL 4 Foundation Training was beneficial! Covered fundamental IT service management principles extensively. Gained valuable insights for aligning IT with business goals."

Chioma Nwosu

Business Analyst

"The ITIL 4 Foundation Certification course was invaluable! Delved into crucial IT service management concepts extensively. Acquired essential skills for improving IT service quality."

Femi Adeleke

IT Consultant

"The ITIL 4 Foundation Training was enriching! Explored critical IT service management principles deeply. Gained practical knowledge for streamlining IT service delivery."

Bola Ogunleye

Network Engineer

"The ITIL 4 Foundation Certification course was insightful! Covered essential IT service management principles comprehensively. Acquired valuable skills for optimizing IT operations."

Emeka Aliyu

Systems Administrator

"The ITIL 4 Foundation Training was enlightening! Explored key IT service management concepts thoroughly. Acquired skills vital for enhancing IT processes."

Ngozi Okoro

IT Analyst

Our Graduates


Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ITIL 4 Foundation Training in Nigeria

The key topics covered in the ITIL 4 Foundation Training in Nigeria are as follows:

1)Concepts of IT Service Management
2)ITIL Guiding Principles
3)4 Dimensions of Service Management
4)ITIL Service Value System
5)Every Value Chain Activity
6)ITIL Practices
7)ITIL Terms
8)Incident/Problem management

The ITIL 4 Foundation Training in Nigeria we offer is the latest version of ITIL.

Our course for the ITIL 4 Foundation Training in Nigeria is highly interactive. In addition to course materials, participants benefit from interactive elements like case studies, group discussions, Q&A sessions, and dedicated doubt-clearing sessions.

After completing the ITIL 4 Foundation Training in Nigeria, an individual will gain the following skills related to the IT service management field:

1)Key principles of ITIL
2)Models for ITIL processes
3)Enhancements in customer experience
4)15 best practices of ITIL
5)Core principles of ITIL
6)Management of service levels
7)Efficiency in IT service management
8)Fundamental concepts of ITIL
The top job roles after completing the ITIL 4 Foundation Training in Nigeria are:

1)IT Service Manager
2)IT Support Analyst
3)IT Operations Manager
4)IT Project Manager
5)IT Consultant
6)Systems Administrator
7)Service Desk Analyst
8)IT Governance Analyst

At Learners Point, if a participant doesn’t wish to proceed with the training for the ITIL 4 Foundation Training in Nigeria after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.



 

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