ITIL® 4 Foundation Training in Oman

With ITIL® 4 Foundation Training in Oman, kickstart your career in IT Service Management. Join our 16-hour training is accredited by PeopleCert. The ITIL® 4 Foundation Training (IT Infrastructure Library) is an entry-level credential. With our course, professionals learn all the important concepts and principles of ITIL to get this certification that has 11 modules. Candidates learn how IT services work, the principles guiding them and how to manage client relationships. Our immersive training uses simulations, case studies and assessments, so candidates can better understand the ITIL framework, core principles, and terminologies of the ITIL service lifecycle. By completing our course, candidates become industry-ready for a rewarding IT career, with better job security.

Accredited By

  • 16 Hours Training
  • Online / Classroom / Onsite
  • 20 Jul, 2024 / 27 Jul, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is The ITIL® 4 Foundation Training in Oman All About?

The ITIL® 4 Foundation Training in Oman is an entry-level certification for aspiring IT professionals. Our course helps participants to get this certification on their first try. They learn about the goal of ITIL Service Value Systems, guiding principles and important ideas. We also help professionals to transition from entry-level IT roles to medium-level roles.

Why is The ITIL® 4 Foundation Training in Oman Important?

The ITIL® 4 Foundation Training in Oman is important for professionals who want to start their careers in IT. Our course is ideal for beginners to build an important skill set. Moreover, ITIL training is beneficial for both individuals and organisations as it is designed to help businesses define the role and impact of IT service management. With our course, candidates become certified, which helps them to stay competitive in the job market.

How Does the ITIL® 4 Foundation Training in Oman Help You Get Hired by Companies?

Companies prefer IT professionals to have the ITIL® 4 Foundation Training in Oman. Certified professionals can identify, plan and support the IT services in a business. They help companies to increase productivity, efficiency and effectiveness making them of great value to organisations.

Industry Trends


Industry trends like the influence of Artificial Intelligence, integration of global context and sustainability concerns and cross-industry learning have transformed the IT sector. As technology evolves, these factors will shape the future landscape of IT service management and certification requirements. Global Knowledge identifies ITIL® 4 Foundation Training as top earners in the IT field.

Market trends

By 2025, the ITIL market is expected to be worth USD 12.2 billion, growing at a compound annual growth rate (CAGR) of 21.2%. Our course aids professionals in developing a comprehensive grasp of IT operations. This contributes to the general efficiency of the company.

Salary Trends

To improve customer value, our ITIL Foundations certification course is intended for people with a thorough understanding of IT service management. It is appropriate for managers and IT specialists. Those who hold certifications often see a pay boost of between 10% and 12% above their non-certified peers.

Demand & Opportunities


Obtaining an ITIL® 4 Foundation Training in Oman indicates a basic understanding of the concepts and procedures of IT service management. In the IT industry, this qualification serves as a stepping stone for entry-level roles.

Some of the notable job opportunities are as follows:

  1. Help Desk Analyst
  2. Network Specialist
  3. Problem Analyst
  4. Network Administrator
  5. IT Analyst

Course Outcome


Successful completion of the training for ITIL® 4 Foundation Training in Oman will help candidates in the following ways:

  • Key concepts in IT service management: Master the key concepts to define and differentiate service, utility, warranty, customer, user, service management and sponsor
  • Create value with IT services: Explain the relationship between cost, value, organisation, outcome, output, risk and utility/warranty
  • Apply ITIL guiding principles effectively: Utilise the seven guiding principles to drive value and improve service management practices
  • Grasp service relationship concepts: Define service offering, relationship management, provision, and consumption within IT service contexts
  • Implement ITIL practices for service management: Apply ITIL practices such as information security, availability, capacity, and incident/problem management in service delivery.
  • Understand ITIL terminologies: Learn and describe terms such as availability, change and known error in the ITIL context

Course Module


  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Sponsor
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimise and automate
  • The nature, use, and interaction of the guiding principles
  • Focusing on value
  • Starting where you are
  • Progressing iteratively via the feedback
  • Collaborating and promoting visibility
  • Thinking/Working holistically
  • Keeping it simple/practical
  • Optimising and automating
  • Explaining the ITIL service value system
  • The activities of the service value chain and how they interconnect
  • The interconnected nature of the service value chain and its support for value streams
  • Information security management
  • Relationship/Supplier/Availability management
  • Capacity/Performance management
  • IT asset management
  • Service continuity management
  • Monitoring/Event management
  • Release management
  • Service configuration management
  • Deployment management
  • Continual improvement
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • The continual improvement models
  • Change control
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • Cost
  • Value
  • Organisation
  • Outcome
  • Output
  • Risk
  • Utility and Warranty
  • Service offering/relationship management/provision/consumption
  • Organisations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
  • Planning/Improving/Engaging
  • Designing and transitioning
  • Obtaining and building
  • Delivering and supporting
  • Availability
  • IT asset
  • Event
  • Configuration item
  • Change
  • Incident/Problem
  • Known error
  • 7 ITIL practices

Program Dates


20 Jul
  • 09:00 AM
  • Sat
  • Classroom
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27 Jul
  • 11:00 AM
  • Sat
  • Online Live
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Expert Instructors & Teaching Methods


Learners Point has a reputation for high-quality training that makes a difference in people’s lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Why Count on Learners Point?


Being the leading course provider of the ITIL® 4 Foundation Training in Oman, at Learners Point Academy we help professionals master the necessary skill sets to successfully acquire the ITIL® 4 Foundation Training.

Following are the USPs our ITIL® 4 Foundation Training offers you:

  • We look at real-world scenarios organisations face and formulate our ITIL® 4 Foundation Training evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke course also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organising group sessions, we also offer a guided learning experience to enhance the quality of our ITIL® 4 Foundation Training
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience


“Transitioning from an entry-level IT role to a Problem Analyst was made possible by the ITIL 4 Foundation Certification course in Oman. I learned how to apply ITIL guiding principles effectively, allowing me to identify and resolve IT service-related problems efficiently.”

Zoya Sajwani

Problem Analyst

“I am glad that I chose this course to start my career as an IT professional. The course is really good. The trainer covered everything in detail. The practical classes were really helpful in exercising my new skills.”

Salma Al Arimiyah

IT Analyst

“The course is worth the investment. After completing the course, I received my ITIL 4 Foundation Certification in Oman. The course is very good and covers every concept in detail.”

Rehan Al Zadjali

Helpdesk Analyst

“I had a great experience at Learners Point Academy. The trainer is very knowledgeable and helpful. I learned about IT terminologies and principles with ease.”

Nazreen Amerieh

Network Administrator

“As a Network Specialist, I found the ITIL 4 Foundation Certification course incredibly valuable. I gained a thorough understanding of IT service management concepts and principles.”

Taufiq Zaidi

Network Specialist

Our Graduates


Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ITIL® 4 Foundation Training in Oman

The full form for ITIL® 4 Foundation Training in Oman is the Information Technology Infrastructure Library. 

Beginners, experienced IT professionals and business managers alike can enrol for the ITIL® 4 Foundation Training training in Oman.

At Learners Point Academy, if a participant doesn’t wish to proceed with the training for the  ITIL® 4 Foundation Training in Oman after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.

There are no eligibility criteria required to enrol for ITIL® 4 Foundation Training in Oman. However, having basic knowledge of IT terminology is recommended.

With the ITIL® 4 Foundation Training in Oman, aspirants can apply for the following job roles:

1)Help Desk Analyst
2)Network Specialist
3)Problem Analyst
4)Network Administrator
5)IT Analyst
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