ITIL® 4 Strategist: Direct, Plan & Improve Training & Certification

The ITIL 4 Strategist: Direct, Plan and Improve training course is a comprehensive programme designed to impart essential knowledge and practical skills to professionals so that they can create a culture of continual improvement in their organizations. The course enables professionals to build their competency in planning and delivering persistent improvement. Under this programme, participants will be taken through the key components and best practices of DPI. This ITIL 4 Strategist course trains professionals to drive and manage effective organizational change. It also helps professionals clear the certification exam and obtain the ITIL 4 Strategist: Direct, Plan and Improve certification, which is one of the two modules required to attain the ITIL Strategic Leader credentials.

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  • 24 Hours Training
  • Online / Classroom / Onsite
  • 23 May, 2024 / 23 May, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is the ITIL 4 Strategist course?

The ITIL 4 Strategist: Direct, Plan and Improve training offers a comprehensive understanding of the key concepts, principles and methods of direction and planning. The course discusses all topics that will provide guidance to participants to embed continual improvement into their organizational culture. With ample case studies and lab exercises, the training enables participants to build their knowledge to support change management. Furthermore, this training course prepares participants for the ITIL 4 Strategist: Direct, Plan and Improve exam. Successful completion of this course will help professionals attain the ITIL 4 Strategist certification, which is one of the two modules required to acquire the ITIL 4 Strategic Leader certification. 

Why is it important?

ITIL 4 Strategist certification training helps professionals with the knowledge and skills to encourage a culture of continual improvement. By getting trained in ITIL 4 Strategist, professionals gain in-depth knowledge of the core elements of ITIL and the fundamentals of direction, planning and improvement. The knowledge and skills gained during this training will enable participants to create an improving IT organization with a strong strategic direction. This knowledge can be helpful for professionals to clear the ITIL 4 Strategist certification exam.

Why do companies hire professionals with ITIL 4 Strategist certification?

The ITIL 4 Strategist certification demonstrates one’s ability to encourage and support effective organizational change. These certified professionals have extensive knowledge of the key techniques and methods that can be implemented to facilitate a culture of continual improvement within organizations. Companies across the globe hire these certified professionals to direct, plan, improve and manage change.

Industry Trends


In today’s dynamic business environment, change management and continual improvement are the two significant elements and ITIL 4 Strategist certification demonstrates one’s proficiency in both. The ITIL 4 Strategist certification comes with its own set of merits and opportunities in the market. Let us see how.

Market trends

The digitalization of business has pumped up the job prospects for computer and information system managers. The U.S. Bureau of Labour Statistics projects that employment for these professionals will grow by 16% from 2021 to 2031. As per data, there were 509,100 job openings for computer and information system managers. These statistics project strong job prospects for professionals employed in the IT systems management sector.

Salary Trends

IT management is a lucrative career. With above-average job growth of 16%, employment in IT management beats the average growth rate of all other jobs. The same trend continues when it comes to the salaries in this sector. The data from Gulftalent.com shows that the average salary of IT Managers in Dubai is AED 15,000 per month. And this can go up depending upon one’s experience and certifications held.  

Demand & Opportunities


The scope of IT service management is increasing significantly as more and more companies are digitizing their business operations. The ITIL 4 Strategist certification gives an assurance of the necessary competency in related roles, thus making these opportunities easier to avail.

Here are some of the roles that require the ITIL 4 Strategist certification in Dubai (as observed in popular Dubai job portals)

  1. IT Strategists who are responsible for performing research and market studies to analyze and identify opportunities for developing strategic plans
  2. IT Architects who develop high-level solutions for business IT systems, applications, portfolios, infrastructures etc
  3. Business Relationship Managers who develop and maintain strong customer relationships crucial for growing businesses
  4. IT Managers who supervise the company’s IT infrastructure by designing and implementing procedures for IT management 
  5. Service Delivery Managers who create strategies that meet the expectations of clients and stakeholders

Course Outcome


Successful completion of the ITIL 4 Strategist course will help you to:

  • Gain a comprehensive understanding of the key concepts of DPI
  • Describe important principles and methods of direction and planning
  • Learn the practices involved to encourage a culture of continual improvement
  • Drive and manage organizational change 
  • Use the ITIL 4 guidelines to minimize disruption

Course Module


  • Let’s Get to Know Each Other  
  • Course Overview  
  • ITIL®  
  • Course Components  
  • Course Agenda  
  • Module-End Exercises  
  • Exam Details
  • DPI of the SVS  
  • DPI of Guiding Principles  
  • Applying Guiding Principles to a New Service Organization
  • Managing Risks in DPI  
  • Making Decisions through Portfolio Management  
  • Developing a Business Case  
  • Defining Governance Structure and Managing Risks  
  • Directing via Governance, Risk, and Compliance (GRC) 
  • Introducing VSM  
  • Developing Value Stream Maps  
  • Knowing More About VSM  
  • Developing Value Stream Maps
  • Measurements for the Four Dimensions
  • Basics of Effective Communication  
  • Communication With Stakeholders  
  • Understanding the Importance of Communication 
  • Basics of Direction  
  • Basics of Planning  
  • Basics of Improvement  
  • Other Core Elements
  • Introducing Strategy Management  
  • Developing Effective Strategies  
  • Planning Strategy and Direction for a Service Organization
  • Core Concepts of Assessment  
  • Conducting Effective Assessments  
  • Core Concepts of Planning 
  • Measurement and Reporting  
  • Alignment of Measurements and Metrics  
  • Success Factors and Key Performance Indicators  
  • Continual Improvement 
  • Basics of OCM  
  • OCM throughout DPI and Service Value Chain  
  • Resistance and Reinforcement 
  • Organizations and People in the SVS  
  • Partners and Suppliers in the SVS  
  • Value Streams and Processes in the SVS  
  • Information and Technology in the SVS  
  • Developing an SVS Using the Four Dimensions

Program Dates


23 May
  • 11:00 AM
  • Thu
  • Classroom
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Expert Instructors & Teaching Methods


 

 

We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts in their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable.  Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world.

Our cutting edge teaching methods make every program an immersive and productive experience for the learners. Our learning methods are research-driven and are continuously updated to stay relevant to present times as well as the future. You will enjoy practical applications of everything learned through theory and regular mock examinations to help monitor your progress. Our courses are led by an instructor in a classroom setup and we do offer online high-quality sessions as well for individuals. We also monitor the training sessions with a progress tracker to maintain high standards of instruction & ethics.

Our Trainers

Why Count on Learners Point?


Being the leading provider of the ITIL 4 Strategist course in Dubai, at Learners Point Academy we help professionals get equipped with the necessary skillset for a successful career ahead.

What can you expect if you enroll in our ITIL 4 Strategist training course:

  • We look at real-world scenarios organizations face and formulate our ITIL 4 Strategist training course evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke ITIL 4 Strategist course also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organizing group sessions, we also offer a guided learning experience to enhance the quality of our ITIL 4 Strategist training program
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience


"The ITIL® 4 Strategist: Direct, Plan & Improve training has equipped me with the expertise needed to consult and advise organizations on optimizing their IT service strategies. As an ITIL® 4 DPI Consultant, I help businesses achieve excellence in IT service management. This certification has been a stepping stone to a fulfilling and rewarding career."

John Ali

ITIL® 4 DPI Consultant

"The course content was in-depth, practical, and well-structured, and the instructor was highly knowledgeable and supportive. I learned how to develop IT strategies that align with business objectives and how to manage and improve IT services. The skills I learned in this course have already helped me become a better IT professional, and I am confident that it will have a significant impact on my career growth. I would highly recommend this course to anyone looking to enhance their strategic planning and management skills."

Abbas Azam

IT Operations Manager

"The ITIL® 4 Strategist: Direct, Plan and Improve course has been one of the best training experiences I have had. The course content was well-structured and covered all the essential topics required for developing effective IT strategies. The instructor was highly knowledgeable and experienced and provided practical examples to help us understand the concepts better. I learned how to plan and implement effective IT strategies and improve service delivery, which has helped me become a better IT professional. I would highly recommend this course to anyone looking to enhance their IT service management skills."

Hamidi Mehfuz

IT Service Manager

"The ITIL® 4 Strategist: Direct, Plan and Improve course was an exceptional experience. The instructor was highly knowledgeable and engaging, and the course content was comprehensive and practical. I learned how to develop IT strategies that align with business objectives and how to manage and improve IT services. This course has helped me become a more effective IT professional, and I would highly recommend it to anyone looking to enhance their strategic planning and management skills."

Sulaimana Faroouzi

IT Strategy Consultant

"I recently completed the ITIL® 4 Strategist: Direct, Plan and Improve course, and I am extremely impressed with the knowledge and skills I have gained. The course content was well-structured and practical, and the instructor was highly knowledgeable and supportive. The course provided me with the tools and techniques to develop effective IT strategies and improve service delivery. I highly recommend this course to any IT professional looking to enhance their strategic planning and management skills."

Mehfin Urooj

IT Project Manager

Our Graduates


Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ITIL® 4 Strategist: Direct, Plan & Improve Training & Certification

The digitization of global businesses has fuelled the demand for IT service management professionals. For professionals with demonstrated expertise in information technology service management, a career in ITSM is a prosperous one with a plethora of opportunities. This makes it a perfect choice for aspiring professionals wanting to build a career in today’s most sought-after field.
With the growing employment rate for IT managers across industries, joining our ITIL 4 Strategist certification course can pave your path to a world filled with opportunities. This ITIL 4 Strategist training provides you with an integrated view of ITIL concepts crucial for directing, planning and improving organizational changes. Through this course, you will be trained to facilitate effective change management techniques at your workplace as well as build knowledge and skills required for clearing the ITIL 4 Strategist: Direct, Plan and Improve exam.
The ITIL 4 Strategist course helps professionals earn the ITIL 4 Strategist certification, which is one of the two certifications required to acquire the ITIL 4 Strategic Leader credentials. Hence, professionals taking this course must fulfil the following entry requirements.

1) ITIL 4 Foundation certification (OR)
2) Minimum 3 years of IT managerial experience
At Learners Point Academy, if a participant doesn’t wish to proceed with the training after registration due to any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the date of exit.
With small to large enterprises digitizing their operations, there is a strong requirement for qualified professionals to drive and manage effective organizational change. IT managers serve as the backbone of organizations and are hence the brains behind the effective adoption of digitization by companies. As Dubai becomes the new tech hub, it is opening its doors to skilled professionals. This makes the future of IT managers secure and bright in Dubai.
The ITIL 4 Strategist course is designed to equip professionals with comprehensive knowledge of ITIL concepts for planning and deriving continual improvement in their organizations. Hence, this course is ideal for those who want to enhance their acumen in driving and managing changes and challenges in IT service management.
The training at Learners Point Academy is interactive, immersive and an intensive hands-on programme. We offer 3 modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-on-one training sessions or high-quality live and interactive online sessions as per their convenience.
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