ITIL® 4 Strategist: Direct, Plan & Improve Training & Certification
24 hours of expert-led training
Curriculum divided into 12 modules
Understand key ITIL® 4 framework concepts
Easy-to-access payment plans with instalments
Online and physical classroom learning
4.8/54.8/5Overview
What you will be learning here
- Gain an introduction to ITIL® 4 Strategist principles
- Develop strategic approaches to service management
- Enhance service value through optimization
- Manage organisational change and transformation
- Align IT strategy with business objectives
- Know about the practical application of ITIL® 4 practices
- Prepare for the ITIL® 4 Strategist certification exam
Upcoming sessions
Curriculum
- •Let’s Get to Know Each Other
- •Course Overview
- •ITIL®
- •Course Components
- •Course Agenda
- •Module-End Exercises
- •Exam Details
- •Basics of Direction
- •Basics of Planning
- •Basics of Improvement
- •Other Core Elements
- •DPI of the SVS
- •DPI of Guiding Principles
- •Applying Guiding Principles to a New Service Organization
- •Introducing Strategy Management
- •Developing Effective Strategies
- •Planning Strategy and Direction for a Service Organization
- •Managing Risks in DPI
- •Making Decisions through Portfolio Management
- •Developing a Business Case
- •Defining Governance Structure and Managing Risks
- •Directing via Governance, Risk, and Compliance (GRC)
- •Core Concepts of Assessment
- •Conducting Effective Assessments
- •Core Concepts of Planning
- •Introducing VSM
- •Developing Value Stream Maps
- •Knowing More About VSM
- •Developing Value Stream Maps
- •Measurement and Reporting
- •Alignment of Measurements and Metrics
- •Success Factors and Key Performance Indicators
- •Continual Improvement
- •Measurements for the Four Dimensions
- •Basics of OCM
- •OCM throughout DPI and Service Value Chain
- •Resistance and Reinforcement
- •Basics of Effective Communication
- •Communication With Stakeholders
- •Understanding the Importance of Communication
- •Organizations and People in the SVS
- •Partners and Suppliers in the SVS
- •Value Streams and Processes in the SVS
- •Information and Technology in the SVS
- •Developing an SVS Using the Four Dimensions
Meet your Trainer
Our Trainers
We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts in their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable. Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world.
Our cutting edge teaching methods make every program an immersive and productive experience for the learners. Our learning methods are research-driven and are continuously updated to stay relevant to present times as well as the future. You will enjoy practical applications of everything learned through theory and regular mock examinations to help monitor your progress. Our courses are led by an instructor in a classroom setup and we do offer online high-quality sessions as well for individuals. We also monitor the training sessions with a progress tracker to maintain high standards of instruction & ethics.
Learning Outcomes
Upon finishing the training, you will master the following
1
Gain a comprehensive understanding of the key concepts of DPI
2
Describe important principles and methods of direction and planning
3
Learn the practices involved to encourage a culture of continual improvement
4
Drive and manage organisational change
5
Use the ITIL 4 guidelines to minimise disruption
Prerequisites
Professionals taking the ITIL 4 Strategist Course in Dubai must fulfil the following entry requirements
- ITIL 4 Foundation certification OR,
- Minimum 3 years of IT managerial experience
Overall ratings by our students
Related courses
Learn now, pay later
Dive into your course now and pay in installments
Frequently asked questions
The digitization of global businesses has fuelled the demand for IT service management professionals. For professionals with demonstrated expertise in information technology service management, a career in ITSM is a prosperous one with a plethora of opportunities. This makes it a perfect choice for aspiring professionals wanting to build a career in today’s most sought-after field.
With small to large enterprises digitizing their operations, there is a strong requirement for qualified professionals to drive and manage effective organizational change. IT managers serve as the backbone of organizations and are hence the brains behind the effective adoption of digitization by companies. As Dubai becomes the new tech hub, it is opening its doors to skilled professionals. This makes the future of IT managers secure and bright in Dubai.
With the growing employment rate for IT managers across industries, joining our ITIL 4 Strategist certification course can pave your path to a world filled with opportunities. This ITIL 4 Strategist training provides you with an integrated view of ITIL concepts crucial for directing, planning and improving organizational changes. Through this course, you will be trained to facilitate effective change management techniques at your workplace as well as build knowledge and skills required for clearing the ITIL 4 Strategist: Direct, Plan and Improve exam.
The ITIL 4 Strategist course is designed to equip professionals with comprehensive knowledge of ITIL concepts for planning and deriving continual improvement in their organizations. Hence, this course is ideal for those who want to enhance their acumen in driving and managing changes and challenges in IT service management.
The ITIL 4 Strategist course helps professionals earn the ITIL 4 Strategist certification, which is one of the two certifications required to acquire the ITIL 4 Strategic Leader credentials. Hence, professionals taking this course must fulfil the following entry requirements.
- ITIL 4 Foundation certification (OR)
- Minimum 3 years of IT managerial experience
The training at Learners Point Academy is interactive, immersive and an intensive hands-on programme. We offer 3 modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-on-one training sessions or high-quality live and interactive online sessions as per their convenience.
At Learners Point Academy, if a participant doesn’t wish to proceed with the training after registration due to any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the date of exit.
Do you want to learn more about Learners Point Academy?
- Learn more about courses
- Understand about our methodology
- Let’s talk about Corporate trainings
- Anything else that you want to know, we are here for you!