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MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant Training

24 hours of standard training program

10 updated modules included in the curriculum

Understand Dynamics 365 Commerce architecture

Convenient payment processes with instalments

Online and classroom learning options

Overview

What we will teach you through our course

  • Configure and manage e-commerce features
  • Implement customer loyalty programs effectively
  • Optimise inventory management processes
  • Set up and configure retail channels
  • Manage point of sale (POS) operations
  • Streamline order processing and fulfilment
  • Integrate Dynamics 365 with external systems

Learning Objectives

After finishing the training, you will excel in these skills

  • 1

    Comprehend the features and functionalities of Microsoft Dynamics 365 Commerce

  • 2

    Explore the latest developments and advancements in Microsoft Dynamics 365 Commerce

  • 3

    Configure and customise the platform to meet specific business requirements

  • 4

    Integrate Microsoft Dynamics 365 Commerce with other enterprise systems

  • 5

    Identify and resolve common issues and challenges faced by Microsoft Dynamics 365 Commerce users

  • objective-image

    Ready to get started?

  • Prerequisites

    To enrol in the Microsoft Dynamics 365 Commerce Functional Consultant Training, the eligibility requirements are as follows

    • General knowledge of commerce principles
    • Working skills in Core Microsoft Dynamics or have MB-300 certification

    Overall ratings by our students

    Upcoming sessions

    Our Trainers

    We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts in their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable. Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world.

    Our cutting edge teaching methods make every program an immersive and productive experience for the learners. Our learning methods are research-driven and are continuously updated to stay relevant to present times as well as the future. You will enjoy practical applications of everything learned through theory and regular mock examinations to help monitor your progress. Our courses are led by an instructor in a classroom setup and we do offer online high-quality sessions as well for individuals. We also monitor the training sessions with a progress tracker to maintain high standards of instruction and ethics.

    Our Trainers

    Related courses

    Curriculum

    • General knowledge of commerce principles
    • Working skills in Core Microsoft Dynamics or have MB-300 certification
    • Introduction to Unified Commerce platform
    • Dynamics 365 Commerce architecture
    • Deployment of Dynamics 365 Commerce
    • Hardware and peripherals
    • Configure prerequisites and Commerce parameters
    • Configure and maintain payment processing
    • Configure Commerce Data Exchange (CDX)
    • Configure delivery modes and charges
    • Configure and work with statements
    • Product information management
    • Merchandising in Dynamics 365 Commerce
    • Product recommendations and product discovery
    • Manage Pricing
    • Manage discounts and promotions
    • Customer Management
    • Loyalty and affiliations
    • Introduction to POS
    • Channel Setup
    • Configure Cash and Shift management
    • Worker Setup
    • Point of Sale Setup
    • Customer management at POS
    • Transaction processing
    • Inventory processing
    • End-of-day processing
    • Reporting
    • Configure and work with Task management
    • Test POS
    • Maintain registers and devices
    • Localization
    • Configure channel
    • Configure Product Catalogs
    • Configure Order Holds
    • Create call centre orders
    • Configure call centre-directed selling
    • Configure Returns and Refunds
    • Configure continuity orders and installment billing
    • Describe e-commerce core capabilities
    • Configure an E-Commerce Channel in Dynamics 365 HQ
    • Configure an E-Commerce site
    • Configure and manage E-Commerce site content
    • Describe & Demonstrate digital asset management
    • Configure business-to-business (B2B) site
    • Configure Ratings and reviews functionality
    • Demonstrate E-Commerce Order Processing
    • Configure and work with Stock replenishment
    • Configure and work with Order fulfilment
    • Overview of Dynamics Fraud Protection
    • Describe Dynamics Fraud Protection Services
    • Configure and work with Dynamics Fraud Protection with Dynamics 365
    • Commerce

    Frequently asked questions

    The e-commerce field has seen significant growth in recent years and is expected to grow farther. Due to this, there is an increasing demand for individuals with the skills and knowledge to develop and implement e-commerce solutions. Given the competitive salaries and benefits, an e-commerce solution is an attractive career option.

    E-commerce solutions architects play a critical role in designing, developing and implementing e-commerce systems. As e-commerce continues to grow and companies increasingly turn to technology to drive their businesses, the demand for experienced e-commerce solutions architects is expected to grow.

    Microsoft certifications are globally recognized and Dynamics 365 Commerce is a widely used e-commerce platform. By becoming a Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate, you can open the doors to new career opportunities, potentially leading to higher salaries and better job prospects. This certification will validate your expertise and knowledge in the field and help you build confidence in your abilities to tackle new challenges.

    The Microsoft Dynamics 365 Commerce Functional Consultant training provides in-depth knowledge and hands-on experience in using Microsoft Dynamics 365 Commerce for e-commerce businesses. The concepts taught in this course will help you to attain the Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate certification. It can enhance your career as a functional consultant and open up new job opportunities.

    The Microsoft Dynamics 365 Commerce Functional Consultant training is suitable for:

    1. IT professionals
    2. Business users
    3. Consultants
    4. Anyone interested in e-commerce

    The training sessions at Learners Point Academy are interactive, immersive and an intensive hands-on programme. We offer 3 modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-on-one training sessions and high-quality live and interactive online sessions at their convenience.

    At Learners Point Academy, if a participant doesn’t wish to proceed with the training after registration for any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the date of withdrawal.

    Do you want to learn more about Learners Point Academy?

    • Learn more about courses
    • Understand about our methodology
    • Let’s talk about Corporate trainings
    • Anything else that you want to know, we are here for you!

    Let's chat!

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