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KHDA

MS-102T00: Microsoft 365 Administrator Certification

MS-102T00-aligned training for daily administration

Built for L&D and IT leaders

Covers tenant setup, users, licences, roles

Improves service health and governance control

Customised corporate training for UAE 2031 vision

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Overview

What our training includes:

  • MS-102T00-aligned training for enterprise Microsoft 365 administrators
  • Run tenant setup, licensing, roles, and service health
  • Standardise user experience and client connectivity settings
  • Deploy Microsoft 365 Apps for enterprise at scale
  • Monitor tenant performance using the Microsoft 365 admin portal
  • Prepare teams to support Vision 2030, UAE 2031

Upcoming sessions

Curriculum

1

Configure user experiences and manage the allocation of licenses, user accounts, and mail contacts.

2

Implement and manage groups, add custom domains, and configure client connectivity to the Microsoft Office suite.

3

Systematically monitor tenant health and services through the admin portal.

4

Deploy Microsoft 365 Apps for enterprise.

5

Analyze aggregated workplace data using Microsoft Viva Insights to formulate hypotheses for enhancing productivity.

1

Preparing for identity synchronization between on-premises Active Directory and Microsoft Entra ID.

2

Managing directory synchronization tools and synchronized identities.

3

Implementing secure user access through testable policies and multi-factor authentication (MFA).

4

Assigning and managing administrative roles within the Microsoft 365 admin portal to enforce the principle of least privilege.

1

Exploring the core principles of Zero Trust security.

2

Analyzing security metrics in Microsoft 365 Defender and using the Secure Score for iterative security posture improvement.

3

Managing security services, including Exchange Online Protection and Microsoft Defender for Office 365.

4

Configuring Safe Attachments and Safe Links policies to protect against malware and phishing threats.

5

Utilizing Microsoft 365 Defender for comprehensive threat protection. This may involve leveraging Microsoft AI products like Microsoft Copilot AI for advanced threat analysis and response automation.

1

Understand and implement data governance in Microsoft 365, including archiving and retention policies.

2

Implement Microsoft Purview Message Encryption.

3

Manage advanced compliance features like insider risk management and information barriers.

4

Implement and manage Data Loss Prevention (DLP) policies to prevent unauthorized data exfiltration.

5

Configure sensitivity labels and classify sensitive information to protect data based on empirical risk assessment.

Meet your Trainer

Our Trainers

Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Learning Outcomes

After completion of the course, you will master the following:

  • 1

    Configure and manage Microsoft 365 tenant settings, users, licences, and admin roles

  • 2

    Monitor tenant health and maintain stable service delivery through the admin portal

  • 3

    Plan and manage identity synchronisation between Active Directory and Microsoft Entra ID

  • 4

    Implement access governance using MFA and role-based controls to reduce risk

  • 5

    Strengthen security posture using Zero Trust principles, Microsoft 365 Defender, and Secure Score

  • objective-image

    Ready to get started?

  • KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

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    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

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    Overall ratings by our students

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    Frequently asked questions

    • Tenant and User Administration: Set up the organisation’s Microsoft 365 tenant, onboard users, assign licences, and manage groups and admin roles.
    • Identity and Synchronisation: Connect on-premises identities to the cloud using Microsoft Entra ID and synchronisation tools to keep accounts consistent.
    • Security Controls: Apply security configurations, enable threat protection such as Safe Attachments and Safe Links, and manage alerts through Microsoft Defender.
    • Compliance and Data Governance: Configure retention and governance policies, implement DLP controls, and support risk management and audit needs.
    • Client Connectivity and Service Access: Ensure Outlook and other Microsoft 365 applications connect correctly and run reliably for end users.

    The MS-102T00: Microsoft 365 Administrator training is officially aligned with the MS-102 exam and the Microsoft 365 Administrator job role. The curriculum follows the same skill areas assessed in the exam and reflects what administrators handle in day-to-day tenant operations.

    The MS-102T00 training prepares professionals to set up, configure, and run a Microsoft 365 tenant with confidence. It builds a clear understanding of user and licence management, identity synchronisation, security administration, and compliance controls.

    Yes. Learners Point offers customised corporate training for MS-102T00 to match your company’s Microsoft 365 environment and internal policies. The delivery can be tailored around your tenant setup, identity approach (cloud-only or hybrid), role structure, security baselines, and compliance requirements, so the training aligns with how your teams operate.

    The job roles after completing the Microsoft 365 Administrator are as follows:

    • IT/ Cloud Administrator
    • Compliance Admin
    • Desktop Support Engineer
    • IT Consultant
    • Teams Administrator

    A Microsoft 365 Administrator is responsible for operating and maintaining an organisation’s Microsoft 365 environment. The role includes managing user accounts, licences, admin roles, and day-to-day service settings to keep Microsoft 365 stable for business users. The role connects multiple workloads; the Microsoft 365 Administrator often acts as the central point of coordination for Microsoft 365 operations.

    MS-102 capability matters for enterprise teams because it confirms the practical skills required to manage Microsoft 365 securely and consistently in a cloud-first, hybrid workplace. Organisations need administrators who can keep tenant operations stable, control identity and access, and apply security policies that respond to today’s threat landscape.

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