Negotiation Skills Course in Australia
KHDA-approved & accredited program
24 hours of training by industry experts
Mastery of professionalism
Expert-led training with mock exams
Flexible learning options
Pay with easy instalments
4.7/53892 EnrolledEnrolled Learners
4.7/53892 EnrolledEnrolled Learners
Overview
What our training includes:
- Master the timing and strategies for successful negotiations.
- Recognize and adapt to different personality types.
- Learn the four essential steps of the negotiation process.
- Explore the dynamics of soft versus hard negotiation techniques.
- Engage with real-world case studies and hands-on learning experiences.
Upcoming sessions
Curriculum
1
Identify the qualities of successful and unsuccessful negotiators
2
Define negotiation and provide examples of when you have negotiated in and outside work
3
Identify a negotiation situation you will practice during class
1
Explain the benefits of knowing personality styles
2
Explain the behaviours as well as the strengths/weaknesses of each personality style
3
Identify your personality style
4
Identify how to work more effectively with each personality style while negotiating
1
Explain how to choose a negotiation strategy based on relationship and results
2
Define positional bargaining
3
Identify the differences between "Soft" and "Hard" negotiating
4
Define principled negotiation
5
Identify the four steps in the negotiation process
1
Identify fears and "hot buttons" as well as strategies to overcome them
2
Identify areas to research on your side and your opponent's side
3
Define your BATNA (best alternative to a negotiation agreement), WATNA (worst alternative to a negotiation agreement), WAP (walk away point), and ZOPA (zone of possible agreement)
4
Skill practice: Prepare for your personal negotiation situation
1
Explain how to create a positive first impression
2
Explain the importance of "small talk" and finding common ground in negotiation
3
Explain how setting ground rules can influence a negotiation
4
Identify important negotiation ground rules
1
Explain how to initially exchange information
2
Identify contingency plans for unfavorable situations
3
Explain bargaining techniques
4
Explain strategies for inventing options for mutual gain
1
Explain strategies to bring your opponent from NO to YES
2
Identify strategies to deal with negative emotions
1
Explain how to move from bargaining to closing
2
Explain the closing process
3
Practice your personal negotiation situation and get feedback from other participants
Meet your Trainer
Tatek Abayneh Mebratu
Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.
With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.
He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.
Core Competencies:
- Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
- Measuring training effectiveness
- Create training policies, procedures, and metrics and ensure their alignment with organisational goals
- Innovative training and coaching techniques and delivery style
- Conducting TNA using the Stop/Start & Continue methods
Professional Qualifications:
- Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
- Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
- Certified in Investigative Journalism
- Master of Business Administration (MBA) in Marketing and Sales from Amity University
- Bachelor of Arts in Public Administration and Development Management from Alpha University College
- Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
- Extensive experience in training programs across all management levels, including work with KHDA and CPD
- Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
- Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Learning Outcomes
Upon completing the training, you will master the following:
1
Grasp the dynamics of negotiations and anticipate potential uncertainties.
2
Learn how to manage opposition and handle negative emotions to ensure a constructive negotiation.
3
Develop the ability to set ground rules that shape the negotiation process.
4
Master the art of clear and effective information exchange to align both parties' positions and needs.
5
Secure the best possible outcomes for both your organization and yourself.
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
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Frequently asked questions
Our Negotiation Skills Course in Australia is crafted to provide professionals with key negotiation techniques, strategies, and communication skills. The course enables you to achieve successful outcomes in business and personal interactions.
Our course will give you essential negotiation techniques and communication strategies, crucial for professional and personal interactions. By mastering the skills of persuasion, conflict resolution, and effective bargaining, you can handle high-stakes situations confidently and achieve better outcomes in negotiations.
Our Negotiation Skills course is for professionals at all levels. Whether you’re just starting or have years of experience, you’ll gain deeper insights into advanced negotiation strategies, refine your skills, and learn new techniques for overcoming challenges in high-stakes negotiations.
You’ll gain hands-on experience through mock exams and interactive sessions that simulate real-world negotiations. Our practical training will allow you to implement effective negotiation strategies in your day-to-day work, leading to improved decision-making and better outcomes for your business.
Our Negotiation Skills course offers flexible learning options, and with just 24 hours of training, you can easily integrate it into your schedule. You can even pay in instalments, making it accessible and convenient for busy professionals.
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