Negotiation Skills Course in Kenya
KHDA-approved & accredited program
24 hours of training by industry experts
Mastery of professionalism
Expert-led training with mock exams
Get flexible learning options
Pay with easy instalments
4.7/5
3892 Enrolled
Overview
What you will learn:
- Perfect the timing and tactics for effective negotiations.
- Identify and adjust to various personality types.
- Understand the four key stages of the negotiation process.
- Delve into the balance between soft and hard negotiation approaches.
- Participate in real-world case studies and practical learning sessions.
Learning Objectives
Upon completing the training, you will master the following:
1
Understand the complexities of negotiations and prepare for possible uncertainties.
2
Learn techniques to manage resistance and navigate negative emotions for productive discussions.
3
Gain skills to establish clear ground rules that guide the negotiation process.
4
Excel in communicating clearly to align the interests and needs of all parties involved.
5
Achieve optimal results that benefit both your organization and yourself.
Overall ratings by our students
Upcoming sessions
Tatek Abayneh Mebratu
Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.
With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.
He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.
Core Competencies:
- Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
- Measuring training effectiveness
- Create training policies, procedures, and metrics and ensure their alignment with organisational goals
- Innovative training and coaching techniques and delivery style
- Conducting TNA using the Stop/Start & Continue methods
Professional Qualifications:
- Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
- Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
- Certified in Investigative Journalism
- Master of Business Administration (MBA) in Marketing and Sales from Amity University
- Bachelor of Arts in Public Administration and Development Management from Alpha University College
- Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
- Extensive experience in training programs across all management levels, including work with KHDA and CPD
- Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
- Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
CPD Certification
Earn a globally recognized CPD UK Certification with professional credit points. This certificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation for UAE visa issuance.
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
Related courses
Curriculum
- Identify the qualities of successful and unsuccessful negotiators
- Define negotiation and provide examples of when you have negotiated in and outside work
- Identify a negotiation situation you will practice during class
- Explain the benefits of knowing personality styles
- Explain the behaviours as well as the strengths/weaknesses of each personality style
- Identify your personality style
- Identify how to work more effectively with each personality style while negotiating
- Explain how to choose a negotiation strategy based on relationship and results
- Define positional bargaining
- Identify the differences between " Soft" and " Hard" negotiating
- Define principled negotiation
- Identify the four steps in the negotiation process
- Identify fears and " hot buttons " as well as strategies to overcome them
- Identify areas to research on your side and your opponent's side
- Define your BATNA (best alternative to a negotiation agreement), WATNA (worst alternative to a negotiation agreement), WAP (walk away point), and ZOPA (zone of possible agreement)
- Skill practice: Prepare for your personal negotiation situation
- Explain how to create a positive first impression
- Explain the importance of "small talk" and finding common ground in negotiation
- Explain how setting ground rules can influence a negotiation
- Identify important negotiation ground rules
- Explain how to initially exchange information
- Identify contingency plans for unfavourable situations
- Explain bargaining techniques
- Explain strategies for inventing options for mutual gain
- Explain strategies to bring your opponent from NO to YES
- Identify strategies to deal with negative emotions
- Explain how to move from bargaining to closing
- Explain the closing process
- Practice your personal negotiation situation and get feedback from other participants
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Frequently asked questions
Our Negotiation Skills Course in Kenya provides professionals with essential negotiation techniques, strategies, and communication skills. This course empowers you to secure successful results in both business and personal engagements.
Our negotiation training course covers fundamental skills like effective communication, understanding personality types, and the step-by-step negotiation process to build your confidence from the ground up.
Our negotiation skills training builds on your current expertise by introducing advanced strategies, effective communication techniques, and real-world case studies to refine and elevate your negotiation capabilities for complex scenarios.
Earning our certification gives you essential negotiation techniques that improve your ability to resolve conflicts, build relationships, and succeed in professional and personal interactions.
There are several benefits of joining our course, such as:
- Enhancing your ability to reach mutually beneficial agreements
- Improving communication and persuasion techniques
- Building confidence in handling conflicts and objections
- Managing diverse personality types effectively
- Increasing success in both professional and personal negotiations
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- Learn more about courses
- Understand about our methodology
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