Negotiation Skills Course in Kenya

KHDA-approved & accredited program

24 hours of training by industry experts

Mastery of professionalism

Expert-led training with mock exams

Get flexible learning options

Pay with easy instalments

4.7/5

3892 Enrolled

Overview

What you will learn:

Perfect the timing and tactics for effective negotiations.
Identify and adjust to various personality types.
Understand the four key stages of the negotiation process.
Delve into the balance between soft and hard negotiation approaches.
Participate in real-world case studies and practical learning sessions.

Learning Objectives

Upon completing the training, you will master the following:

Understand the complexities of negotiations and prepare for possible uncertainties.

Learn techniques to manage resistance and navigate negative emotions for productive discussions.

Gain skills to establish clear ground rules that guide the negotiation process.

Excel in communicating clearly to align the interests and needs of all parties involved.

Achieve optimal results that benefit both your organization and yourself.

Ready to get started?

Overall ratings by our students

Upcoming sessions

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

CPD Certification

Earn a globally recognized CPD UK Certification with professional credit points. This certificate can be attested by The UAE Ministry of Foreign Affairs and International Cooperation for UAE visa issuance.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

Related courses

Curriculum

Identify the qualities of successful and unsuccessful negotiators
Define negotiation and provide examples of when you have negotiated in and outside work
Identify a negotiation situation you will practice during class

Explain the benefits of knowing personality styles
Explain the behaviours as well as the strengths/weaknesses of each personality style
Identify your personality style
Identify how to work more effectively with each personality style while negotiating

Explain how to choose a negotiation strategy based on relationship and results
Define positional bargaining
Identify the differences between " Soft" and " Hard" negotiating
Define principled negotiation
Identify the four steps in the negotiation process

Identify fears and " hot buttons " as well as strategies to overcome them
Identify areas to research on your side and your opponent's side
Define your BATNA (best alternative to a negotiation agreement), WATNA (worst alternative to a negotiation agreement), WAP (walk away point), and ZOPA (zone of possible agreement)
Skill practice: Prepare for your personal negotiation situation

Explain how to create a positive first impression
Explain the importance of "small talk" and finding common ground in negotiation
Explain how setting ground rules can influence a negotiation
Identify important negotiation ground rules

Explain how to initially exchange information
Identify contingency plans for unfavourable situations
Explain bargaining techniques
Explain strategies for inventing options for mutual gain

Explain strategies to bring your opponent from NO to YES
Identify strategies to deal with negative emotions

Explain how to move from bargaining to closing
Explain the closing process
Practice your personal negotiation situation and get feedback from other participants

Frequently asked questions

Our Negotiation Skills Course in Kenya provides professionals with essential negotiation techniques, strategies, and communication skills. This course empowers you to secure successful results in both business and personal engagements.

Our negotiation training course covers fundamental skills like effective communication, understanding personality types, and the step-by-step negotiation process to build your confidence from the ground up.

Our negotiation skills training builds on your current expertise by introducing advanced strategies, effective communication techniques, and real-world case studies to refine and elevate your negotiation capabilities for complex scenarios.

Earning our certification gives you essential negotiation techniques that improve your ability to resolve conflicts, build relationships, and succeed in professional and personal interactions.

There are several benefits of joining our course, such as: