Negotiation Skills Course in Rwanda
KHDA-approved and fully accredited program
24 hours of training delivered by industry experts
Achieve mastery in professionalism
Expert-led sessions including mock exams
Flexible learning options are available
Convenient payment through easy instalments
4.7/54.7/5Overview
Skills we aim to impart:
- Master the right timing and strategies for successful negotiations.
- Recognize and adapt to different personality types effectively.
- Gain a clear understanding of the four essential stages in the negotiation process.
- Explore the dynamics between soft and hard negotiation techniques.
- Engage in practical learning through real-world case studies and exercises.
Upcoming sessions
Curriculum
Identify the qualities of successful and unsuccessful negotiators
Define negotiation and provide examples of when you have negotiated in and outside work
Identify a negotiation situation you will practice during class
Explain the benefits of knowing personality styles
Explain the behaviours as well as the strengths/weaknesses of each personality style
Identify your personality style
Identify how to work more effectively with each personality style while negotiating
Explain how to choose a negotiation strategy based on relationship and results
Define positional bargaining
Identify the differences between "Soft" and "Hard" negotiating
Define principled negotiation
Identify the four steps in the negotiation process
Identify fears and "hot buttons" as well as strategies to overcome them
Identify areas to research on your side and your opponent's side
Define your BATNA (best alternative to a negotiation agreement), WATNA (worst alternative to a negotiation agreement), WAP (walk away point), and ZOPA (zone of possible agreement)
Skill practice: Prepare for your personal negotiation situation
Explain how to create a positive first impression
Explain the importance of "small talk" and finding common ground in negotiation
Explain how setting ground rules can influence a negotiation
Identify important negotiation ground rules
Explain how to initially exchange information
Identify contingency plans for unfavorable situations
Explain bargaining techniques
Explain strategies for inventing options for mutual gain
Explain strategies to bring your opponent from NO to YES
Identify strategies to deal with negative emotions
Explain how to move from bargaining to closing
Explain the closing process
Practice your personal negotiation situation and get feedback from other participants
Meet your Trainer
Tatek Abayneh Mebratu
Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.
With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.
He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.
Core Competencies:
- Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
- Measuring training effectiveness
- Create training policies, procedures, and metrics and ensure their alignment with organisational goals
- Innovative training and coaching techniques and delivery style
- Conducting TNA using the Stop/Start & Continue methods
Professional Qualifications:
- Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
- Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
- Certified in Investigative Journalism
- Master of Business Administration (MBA) in Marketing and Sales from Amity University
- Bachelor of Arts in Public Administration and Development Management from Alpha University College
- Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
- Extensive experience in training programs across all management levels, including work with KHDA and CPD
- Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
- Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Learning Outcomes
Upon completing the training, you will master the following:
1
Grasp the complexities of negotiations and anticipate potential uncertainties.
2
Develop strategies to manage resistance and handle negative emotions for constructive dialogue.
3
Acquire the ability to set clear ground rules that steer the negotiation process.
4
Enhance your communication skills to align the interests and needs of all parties effectively.
5
Attain optimal outcomes that benefit both your organization and yourself.
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
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Frequently asked questions
Our Negotiation Skills Course in Rwanda provides professionals with key negotiation techniques, strategic approaches, and effective communication skills. This training empowers you to achieve successful outcomes in business and personal interactions.
The course emphasizes interactive communication and real-world case studies, giving you hands-on experience and tools to prepare, initiate, and manage negotiations confidently, even under challenging circumstances.
This training builds on your foundational skills by introducing advanced strategies such as BATNA and WATNA analysis, and teaches you to navigate complex personality dynamics and high-stakes negotiation phases with greater confidence.
Our course introduces you to fundamental negotiation concepts, techniques, and communication skills. This will be a solid foundation even if you’re new to negotiation.
Our course strengthens professionals’ ability to develop effective negotiation strategies through careful planning and structured thinking. Our training transforms professionals into expert negotiators, playing a vital role in driving business success and unlocking opportunities for high-demand job roles.
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