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KHDA

Negotiation Skills Course in US

KHDA-approved program

24 hours of training by industry experts

8 modules based on negotiation dynamics

Expertise in negotiation strategies

Real-world case studies and practical role-playing exercises

Pay with effortless instalment options

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3892 EnrolledEnrolled Learners
GoogleGoogle4.7/5
3892 EnrolledEnrolled Learners

Overview

What we’re going to teach you:

  • Learn the dynamics of negotiation and how to manage challenging situations
  • Discover effective techniques for handling opposition
  • Understand the four key steps in the negotiation process
  • Explore both tactical and emotional elements of negotiations
  • Participate in real-life case studies and interactive activities

Upcoming sessions

Curriculum

1

Identify the qualities of successful and unsuccessful negotiators

2

Define negotiation and provide examples of when you have negotiated in and outside work

3

Identify a negotiation situation you will practice during class

1

Explain the benefits of knowing personality styles

2

Explain the behaviours as well as the strengths/weaknesses of each personality style

3

Identify your personality style

4

Identify how to work more effectively with each personality style while negotiating

1

Explain how to choose a negotiation strategy based on relationship and results

2

Define positional bargaining

3

Identify the differences between "Soft" and "Hard" negotiating

4

Define principled negotiation

5

Identify the four steps in the negotiation process

1

Identify fears and "hot buttons" as well as strategies to overcome them

2

Identify areas to research on your side and your opponent's side

3

Define your BATNA (best alternative to a negotiation agreement), WATNA (worst alternative to a negotiation agreement), WAP (walk away point), and ZOPA (zone of possible agreement)

4

Skill practice: Prepare for your personal negotiation situation

1

Explain how to create a positive first impression

2

Explain the importance of "small talk" and finding common ground in negotiation

3

Explain how setting ground rules can influence a negotiation

4

Identify important negotiation ground rules

1

Explain how to initially exchange information

2

Identify contingency plans for unfavorable situations

3

Explain bargaining techniques

4

Explain strategies for inventing options for mutual gain

1

Explain strategies to bring your opponent from NO to YES

2

Identify strategies to deal with negative emotions

1

Explain how to move from bargaining to closing

2

Explain the closing process

3

Practice your personal negotiation situation and get feedback from other participants

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

  • Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
  • Measuring training effectiveness
  • Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • Innovative training and coaching techniques and delivery style
  • Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

  • Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
  • Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
  • Certified in Investigative Journalism
  • Master of Business Administration (MBA) in Marketing and Sales from Amity University
  • Bachelor of Arts in Public Administration and Development Management from Alpha University College
  • Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
  • Extensive experience in training programs across all management levels, including work with KHDA and CPD
  • Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
  • Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Tatek Abayneh Mebratu

Learning Outcomes

Things you will learn:

  • 1

    Develop the traits that define successful negotiators

  • 2

    Recognize the importance of small talk and ground rules in shaping negotiations

  • 3

    Explore strategies for handling opposition effectively

  • 4

    Learn how to prepare contingency plans for challenging situations

  • 5

    Apply bargaining techniques to create win-win solutions

  • objective-image

    Ready to get started?

  • Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

    Certifcate-Image0

    KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

    Certifcate-Image1

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    Frequently asked questions

    The Negotiation Skills Course in the US is a professional development program for professionals with effective negotiation techniques for business and personal settings. The course covers key topics including negotiation strategies, managing opposition, clear communication, and conflict resolution to help professionals achieve successful outcomes.

    Our training deepens your existing skills by introducing advanced strategies and practical techniques that help you handle complex negotiations more confidently. You’ll learn how to analyze different negotiation styles and adapt your approach to achieve better outcomes in diverse situations.

    No prior experience is required. Our course is beginner-friendly and guides you step-by-step through essential negotiation techniques for personal and professional use. It’s perfect for anyone looking to improve their communication and problem-solving abilities.

    The negotiation skills course covers effective conflict resolution tactics and bargaining methods specifically for challenging, high-pressure scenarios. Through real-life case studies and role-playing exercises, you’ll gain experience in navigating opposition and finding win-win solutions even in tough negotiations.

    Our course is open to beginners, covering fundamental negotiation skills and providing practical tools to build your confidence. You’ll start with the basics and gradually learn how to prepare, communicate, and close deals effectively.

    Do you want to learn more about Learners Point Academy?

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