KHDA-approved training led by industry experts
24 hours of intensive learning program
Curriculum includes four updated modules
Learn to manage employee and team performance
Understand various styles & models of managing people’s behaviour
Receive a completion certificate
Flexible learning options for working professionals
What you will acquire from our training:
Upcoming sessions
Definition of performance management
Objectives of performance management
Impact of poor performance on an organization
Key terms and uses
The annual performance cycle: an overview
Responsibilities in performance management
Shared management model
Mistakes in performance management
Cascading the vision, mission, and strategies
The impact of critical success factors on performance
The 3 types of performance criteria
Key result areas - definition and examples
Key performance indicators
Definition and characteristics
Units of measure
Difference between goals and objectives
Turning goals into objectives the SMART way
Measuring the intangible factors and competencies
Behavioral indicators
Proficiency level
Corporate values - their importance
Planning performance appraisals
Conducting effective appraisal meetings
Beginning the meeting
Discussing the evaluation: an in-depth view
Closing the meeting
Roles of managers and employees
Common appraisal errors
Percentage of time spent on performance management
Categories of performance problems and possible causes
Acknowledging good performance
Ways of recognizing employees
Techniques for performance diagnosis
System factors versus individual factors
Performance improvement planning
After you complete the training, you will be able to:
1
Define performance management, its objectives and various responsibilities
2
List the main phases in a performance management cycle and how to manage each for optimum results
3
Develop tangible and intangible measures of performance
4
Create business-based objectives, including SMART goals, measures, Key Result Areas[KRAs] and Key Performance Indicators (KPIs)
5
Conduct effective performance appraisal meetings
6
Identify ways of rewarding and recognizing employees
Overall ratings by our students
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The Performance Management Training in Australia is a practical program designed to help managers, team leaders and HR professionals with the skills to create, implement and sustain effective performance management processes in the Australian workplace context. The benefits are:
1. Improved employee engagement
2. Higher team performance
3. Consistent and fair processes
4. Stronger leadership skills
5. Retention and development
Yes, our Performance Management Training can help you move into leadership positions in Australia. We support your leadership journey through the following ways:
1. Builds core leadership competencies
2. Demonstrates managerial readiness
3. Improves decision-making confidence
4. Aligns you with HR and compliance standards
Yes, the Performance Management course in Australia is aligned with international HR standards and best practices, which ensures that the training is globally relevant and professionally recognised. This is as follows:
1. Alignment with SHRM and CIPD standards
2. Based on SMART and KPIs frameworks
3. Covers ISO 30414 HR Metrics principles
4. Australian Fair Work and Global Compliance integration
After completing the Performance Management course, you can pursue a variety of professional roles across industries in Australia. Some of the key roles you can pursue are:
1. HR Officer
2. Performance Management Analyst
3. Talent Development Specialist
4. People & Culture Advisor
5. HR Business Partner
6. Learning & Development (L&D) Consultant
The “shared management model” is taught in our Performance Management course in Australia. It refers to a collaborative approach to managing employee performance. Instead of performance being solely the responsibility of HR or top-level management, this model emphasises shared accountability among managers, employees and HR.