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KHDA

Performance Management Training in Ghana

KHDA-approved training led by industry experts

24 hours of intensive learning program

Curriculum includes four updated modules

Learn to manage employee and team performance

Understand various styles & models of managing people’s behaviour

Receive a completion certificate

Flexible learning options for working professionals

GoogleGoogle4.85/5
4235 EnrolledEnrolled Learners
GoogleGoogle4.85/5
4235 EnrolledEnrolled Learners

Overview

What our training includes:

  • Master the key principles and practices of performance management
  • Learn how to drive goal achievement through effective planning
  • Understand the various techniques of performance diagnosis
  • Complete guidance in conducting effective appraisal meetings
  • Overall career mentorship to excel in the job landscape

Upcoming sessions

Curriculum

1

Definition of performance management

2

Objectives of performance management

3

Impact of poor performance on an organization

4

Key terms and uses

5

The annual performance cycle: an overview

6

Responsibilities in performance management

7

Shared management model

8

Mistakes in performance management

1

Cascading the vision, mission, and strategies

2

The impact of critical success factors on performance

3

The 3 types of performance criteria

4

Key result areas - definition and examples

5

Key performance indicators

6

Definition and characteristics

7

Units of measure

8

Difference between goals and objectives

9

Turning goals into objectives the SMART way

10

Measuring the intangible factors and competencies

11

Behavioral indicators

12

Proficiency level

13

Corporate values - their importance

1

Planning performance appraisals

2

Conducting effective appraisal meetings

3

Beginning the meeting

4

Discussing the evaluation: an in-depth view

5

Closing the meeting

6

Roles of managers and employees

7

Common appraisal errors

1

Percentage of time spent on performance management

2

Categories of performance problems and possible causes

3

Acknowledging good performance

4

Ways of recognizing employees

5

Techniques for performance diagnosis

6

System factors versus individual factors

7

Performance improvement planning

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

  • Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
  • Measuring training effectiveness
  • Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • Innovative training and coaching techniques and delivery style
  • Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

  • Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
  • Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
  • Certified in Investigative Journalism
  • Master of Business Administration (MBA) in Marketing and Sales from Amity University
  • Bachelor of Arts in Public Administration and Development Management from Alpha University College
  • Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
  • Extensive experience in training programs across all management levels, including work with KHDA and CPD
  • Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
  • Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Tatek Abayneh Mebratu

Learning Outcomes

Successful completion of this course will help you to be able to:

  • 1

    Define performance management, its objectives and various responsibilities

  • 2

    List the main phases in a performance management cycle and how to manage each for optimum results

  • 3

    Develop tangible and intangible measures of performance

  • 4

    Create business-based objectives, including SMART goals, measures, Key Result Areas [KRAs] and Key Performance Indicators (KPIs)

  • 5

    Conduct effective performance appraisal meetings

  • 6

    Identify ways of rewarding and recognizing employees

  • objective-image

    Ready to get started?

  • KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

    Certifcate-Image0

    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

    Certifcate-Image1

    Overall ratings by our students

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    Frequently asked questions

    Performance Management Training in Ghana is a professional development program designed to help individuals and organisations improve employee productivity and align performance with business goals.

    This training focuses on the principles, techniques and tools needed to plan, evaluate and enhance employee performance. We help participants with the skills to implement structured performance management systems across various sectors in Ghana.

    There are several key highlights of the Performance Management Training in Ghana. These include:

    1. Covers all major aspects of performance management
    2. Relevance with global standards & international HR frameworks
    3. Features real-world case studies, role-plays and templates
    4. Led by certified HR professionals and consultants
    5. Enhances HR and leadership credentials internationally
    6. Career advancement support is provided
    7. Interactive workshops and sessions that encourage networking

    Yes, real-world performance problems are actively addressed in the Performance Management Training in Ghana. Participants work through actual workplace scenarios drawn from Ghanaian organisations and multinational case studies.

    By addressing several practical performance challenges, our course ensures that participants are ready to apply solutions that work in real-time.

    Yes, you can definitely join the Performance Management course in Ghana even if you are a full-time professional. At Learners Point Academy, we provide weekend batches, evening classes and online options to accommodate your work schedules.

    Our course is structured to fit around your job responsibilities and without disrupting your workflow. Case studies and assignments are designed in the curriculum to help you to apply directly in your current workplace.

    In Ghana, certified Performance Management professionals are in growing demand across a wide range of industries due to the increasing emphasis on efficiency, accountability and talent development. The key industries are as follows:

    1. Banking & Financial Services
    2. Healthcare & Pharmaceuticals
    3. Construction & Engineering
    4. Education & Training
    5. Government & Public Sector
    6. FMCG & Manufacturing

    Do you want to learn more about Learners Point Academy?

    • Learn more about courses
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    • Anything else that you want to know, we are here for you!

    Let's chat!

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