Performance Management Training in Kenya

KHDA-approved training led by industry experts

24 hours of intensive learning program

Curriculum includes four updated modules

Learn to manage employee and team performance

Understand various styles & models of managing people’s behaviour

Receive a completion certificate

Flexible learning options for working professionals

4.85/5

4368 EnrolledEnrolled Learners

4.85/5

4368 EnrolledEnrolled Learners

Overview

What our training includes:

Master the key principles and practices of performance management
Learn how to drive goal achievement through effective planning
Understand the various techniques of performance diagnosis
Complete guidance in conducting effective appraisal meetings
Overall career mentorship to excel in the job landscape

Upcoming sessions

Curriculum

Definition of performance management

Objectives of performance management

Impact of poor performance on an organization

Key terms and uses

The annual performance cycle: an overview

Responsibilities in performance management

Shared management model

Mistakes in performance management

Cascading the vision, mission, and strategies

The impact of critical success factors on performance

The 3 types of performance criteria

Key result areas - definition and examples

Key performance indicators

Definition and characteristics

Units of measure

Difference between goals and objectives

Turning goals into objectives the SMART way

Measuring the intangible factors and competencies

Behavioral indicators

Proficiency level

Corporate values - their importance

Planning performance appraisals

Conducting effective appraisal meetings

Beginning the meeting

Discussing the evaluation: an in-depth view

Closing the meeting

Roles of managers and employees

Common appraisal errors

Percentage of time spent on performance management

Categories of performance problems and possible causes

Acknowledging good performance

Ways of recognizing employees

Techniques for performance diagnosis

System factors versus individual factors

Performance improvement planning

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

Learning Outcomes

Once the course is completed, you will be able to:

Define performance management, its objectives and various responsibilities

List the main phases in a performance management cycle and how to manage each for optimum results

Develop tangible and intangible measures of performance

Create business-based objectives, including SMART goals, measures, Key Result Areas [KRAs] and Key Performance Indicators (KPIs)

Conduct effective performance appraisal meetings

Identify ways of rewarding and recognizing employees

Ready to get started?

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

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Frequently asked questions

The Performance Management Training in Kenya is designed to help HR professionals, team leaders and managers with the skills and tools needed to enhance employee performance and align it with goals. Our training provides a structured approach to setting expectations, evaluating outcomes and driving continuous improvement across teams and departments.

After completing the Performance Management Certification in Kenya, you gain a set of practical skills that will enable you to drive individual and team performance effectively within Kenyan organisations. Key skills include:

1. SMART Goal-Setting & KPI Design
2. Structured Performance Appraisals
3. Real-Time Feedback & Coaching
4. Performance Improvement Planning
5. Data-Driven Performance Analysis
6. Employee Engagement Techniques

Yes, you will learn how to recognize and reward employee performance as it is a core component of the Performance Management course in Kenya. In this course, you learn how to:

1. Design effective recognition programs
2. Link rewards to performance metrics
3. Implement tiered reward structures
4. Communicate recognition effectively
5. Measure the impact of your reward programs

The Performance Management Course in Kenya stands out from other similar programs due to its practical and globally aligned approach. This course is different due to the following:

1. Designed with the Kenyan corporate, NGO and public sector context
2. Aligns individual goals with organisational strategy using KRAs and KPIs
3. Uses live simulations and feedback models to gain real-world experience
4. Practice conducting performance reviews and SMART goal-setting
5. Curriculum aligns with global HR best practices

The Performance Management course in Kenya introduces a variety of modern and practical performance appraisal tools that are widely used in both local and international organisations. These tools are:

1. 360-Degree Feedback
2. Balanced Scorecard
3. Behaviourally Anchored Rating Scales (BARS)
4. Management by Objectives (MBO)
5. Self-Appraisal Tools