KHDA-approved training led by industry experts
24 hours of intensive learning program
Curriculum includes four updated modules
Learn to manage employee and team performance
Understand various styles & models of managing people’s behaviour
Receive a completion certificate
Flexible learning options for working professionals
What you will gain from our training:
Upcoming sessions
Definition of performance management
Objectives of performance management
Impact of poor performance on an organization
Key terms and uses
The annual performance cycle: an overview
Responsibilities in performance management
Shared management model
Mistakes in performance management
Cascading the vision, mission, and strategies
The impact of critical success factors on performance
The 3 types of performance criteria
Key result areas - definition and examples
Key performance indicators
Definition and characteristics
Units of measure
Difference between goals and objectives
Turning goals into objectives the SMART way
Measuring the intangible factors and competencies
Behavioral indicators
Proficiency level
Corporate values - their importance
Planning performance appraisals
Conducting effective appraisal meetings
Beginning the meeting
Discussing the evaluation: an in-depth view
Closing the meeting
Roles of managers and employees
Common appraisal errors
Percentage of time spent on performance management
Categories of performance problems and possible causes
Acknowledging good performance
Ways of recognizing employees
Techniques for performance diagnosis
System factors versus individual factors
Performance improvement planning
Once you complete your training, you will be able to:
1
Define performance management, its objectives and various responsibilities
2
List the main phases in a performance management cycle and how to manage each for optimum results
3
Develop tangible and intangible measures of performance
4
Create business-based objectives, including SMART goals, measures, Key Result Areas [KRAs] and Key Performance Indicators (KPIs)
5
Conduct effective performance appraisal meetings
6
Identify ways of rewarding and recognizing employees
Overall ratings by our students
The Performance Management Training in Nigeria is a professional development program designed to help HR professionals, team leaders and managers with the skills needed to manage employee performance, align individual objectives with organisational goals and drive productivity.
It is important as our training program introduces participants to international frameworks like SMART goals, KPIs and Balanced Scorecards. This helps Nigerian businesses remain globally competitive. We also help create fair appraisal systems and growth plans to retain top talent. It is vital for professionals aiming to build high-performing teams, improve business results and create a culture of excellence in Nigerian workplaces.
The annual performance cycle covered in the Performance Management Training in Nigeria is a structured framework that guides organisations through the year-long process of managing employee performance.
This cycle ensures continuous alignment between individual goals and objectives of the company. The key phases covered in the training are:
1. Goal Setting
2. Ongoing Monitoring & Feedback
3. Mid-Year Review
4. End-of-Year Appraisal
5. Development Planning
Yes, the Performance Management Training in Nigeria is designed to help participants identify and avoid common mistakes that often undermine effective performance management systems.
By completing our course, you will be better prepared to build a fair and high-impact performance culture within your team or organisation in Nigeria. The common mistakes that you will learn to avoid are:
1. Unclear goal setting
2. Irregular feedback
3. Bias in performance reviews
4. Neglecting employee development
5. Failure to address underperformance
6. One-size-fits-all approach
Critical Success Factors (CSFs) are the essential areas of activity that must be performed well for an individual, team, or organisation to achieve its goals. In our Performance Management Training in Nigeria, CSFs are a core concept used to help participants identify, measure and align performance priorities across various levels of an organisation.
Through our course, we teach CSFs as a strategic performance planning tool that bridges the gap between organisational strategy and individual contribution.
Yes, the Performance Management course in Nigeria includes various tools and methods for analysing performance data. You will explore how to use key performance indicators (KPIs), behavioural metrics and diagnostic models to evaluate employee performance with objectivity.
Our training also teaches you to interpret data patterns, pinpoint performance shortfalls and apply those findings to shape effective improvement strategies. These techniques help a shift from opinion-based reviews to data-driven performance management within your organisation.
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