KHDA-approved training led by industry experts
24 hours of intensive learning program
Curriculum includes four updated modules
Learn to manage employee and team performance
Understand various styles & models of managing people’s behaviour
Receive a completion certificate
Flexible learning options for working professionals
What our training includes:
Upcoming sessions
Definition of performance management
Objectives of performance management
Impact of poor performance on an organization
Key terms and uses
The annual performance cycle: an overview
Responsibilities in performance management
Shared management model
Mistakes in performance management
Cascading the vision, mission, and strategies
The impact of critical success factors on performance
The 3 types of performance criteria
Key result areas - definition and examples
Key performance indicators
Definition and characteristics
Units of measure
Difference between goals and objectives
Turning goals into objectives the SMART way
Measuring the intangible factors and competencies
Behavioral indicators
Proficiency level
Corporate values - their importance
Planning performance appraisals
Conducting effective appraisal meetings
Beginning the meeting
Discussing the evaluation: an in-depth view
Closing the meeting
Roles of managers and employees
Common appraisal errors
Percentage of time spent on performance management
Categories of performance problems and possible causes
Acknowledging good performance
Ways of recognizing employees
Techniques for performance diagnosis
System factors versus individual factors
Performance improvement planning
Successful completion of the Performance Management course in Rwanda will help you to:
1
Define performance management, its objectives and various responsibilities
2
List the main phases in a performance management cycle and how to manage each for optimum results
3
Develop tangible and intangible measures of performance
4
Create business-based objectives, including SMART goals, measures, Key Result Areas [KRAs] and Key Performance Indicators (KPIs)
5
Conduct effective performance appraisal meetings
6
Identify ways of rewarding and recognizing employees
Overall ratings by our students
The Performance Management Training in Rwanda holds significant value for individuals aiming to build impactful careers in HR, leadership and organisational development. Our course helps professionals with the skills and tools to create a performance-driven culture within any organisation.
Earning the Performance Management Certification in Rwanda offers several key advantages for professionals looking to grow in HR, leadership, or management roles. These advantages are:
Yes, the Performance Management Training in Rwanda does help in preparing Performance Improvement Plans (PIPs). During the training, you understand how PIPs align with broader HR practices and legal guidelines in Rwanda and international settings. You explore the importance of documentation, fairness and consistency to ensure the PIP process is compliant and respectful of employee rights.
Yes, corporate values are integrated into performance assessments in the Performance Management Training in Rwanda. You learn how to ensure that employees’ performance objectives are in sync with the company’s mission, vision and core values. By integrating corporate values into performance assessments, this course ensures that employee development is both results-driven and culturally aligned.
Performance management plays a critical role in driving business success in Rwanda, particularly as organisations navigate economic growth, increased competition and the need for talent retention. With the growing demand for skilled professionals in Rwanda, performance management helps identify high-potential employees and provide them with learning opportunities.
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