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KHDA

Performance Management Training in Rwanda

KHDA-approved training led by industry experts

24 hours of intensive learning program

Curriculum includes four updated modules

Learn to manage employee and team performance

Understand various styles & models of managing people’s behaviour

Receive a completion certificate

Flexible learning options for working professionals

GoogleGoogle4.85/5
4085 EnrolledEnrolled Learners
GoogleGoogle4.85/5
4085 EnrolledEnrolled Learners

Overview

What our training includes:

  • Master the key principles and practices of performance management
  • Learn how to drive goal achievement through effective planning
  • Understand the various techniques of performance diagnosis
  • Complete guidance in conducting effective appraisal meetings
  • Overall career mentorship to excel in the job landscape

Upcoming sessions

Curriculum

1

Definition of performance management

2

Objectives of performance management

3

Impact of poor performance on an organization

4

Key terms and uses

5

The annual performance cycle: an overview

6

Responsibilities in performance management

7

Shared management model

8

Mistakes in performance management

1

Cascading the vision, mission, and strategies

2

The impact of critical success factors on performance

3

The 3 types of performance criteria

4

Key result areas - definition and examples

5

Key performance indicators

6

Definition and characteristics

7

Units of measure

8

Difference between goals and objectives

9

Turning goals into objectives the SMART way

10

Measuring the intangible factors and competencies

11

Behavioral indicators

12

Proficiency level

13

Corporate values - their importance

1

Planning performance appraisals

2

Conducting effective appraisal meetings

3

Beginning the meeting

4

Discussing the evaluation: an in-depth view

5

Closing the meeting

6

Roles of managers and employees

7

Common appraisal errors

1

Percentage of time spent on performance management

2

Categories of performance problems and possible causes

3

Acknowledging good performance

4

Ways of recognizing employees

5

Techniques for performance diagnosis

6

System factors versus individual factors

7

Performance improvement planning

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

  • Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
  • Measuring training effectiveness
  • Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • Innovative training and coaching techniques and delivery style
  • Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

  • Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
  • Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
  • Certified in Investigative Journalism
  • Master of Business Administration (MBA) in Marketing and Sales from Amity University
  • Bachelor of Arts in Public Administration and Development Management from Alpha University College
  • Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
  • Extensive experience in training programs across all management levels, including work with KHDA and CPD
  • Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
  • Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Tatek Abayneh Mebratu

Learning Outcomes

Successful completion of the Performance Management course in Rwanda will help you to:

  • 1

    Define performance management, its objectives and various responsibilities

  • 2

    List the main phases in a performance management cycle and how to manage each for optimum results

  • 3

    Develop tangible and intangible measures of performance

  • 4

    Create business-based objectives, including SMART goals, measures, Key Result Areas [KRAs] and Key Performance Indicators (KPIs)

  • 5

    Conduct effective performance appraisal meetings

  • 6

    Identify ways of rewarding and recognizing employees

  • objective-image

    Ready to get started?

  • KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

    Certifcate-Image0

    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

    Certifcate-Image1

    Overall ratings by our students

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    Frequently asked questions

    The Performance Management Training in Rwanda holds significant value for individuals aiming to build impactful careers in HR, leadership and organisational development. Our course helps professionals with the skills and tools to create a performance-driven culture within any organisation.

    Earning the Performance Management Certification in Rwanda offers several key advantages for professionals looking to grow in HR, leadership, or management roles. These advantages are:

    • Enhanced career prospects as HR Manager or Team Leader
    • Learn to design SMART goals, create KPIs and conduct performance appraisals
    • Build the confidence to give both constructive feedback and positive recognition
    • Curriculum is Aligned with global HR standards

    Yes, the Performance Management Training in Rwanda does help in preparing Performance Improvement Plans (PIPs). During the training, you understand how PIPs align with broader HR practices and legal guidelines in Rwanda and international settings. You explore the importance of documentation, fairness and consistency to ensure the PIP process is compliant and respectful of employee rights.

    Yes, corporate values are integrated into performance assessments in the Performance Management Training in Rwanda. You learn how to ensure that employees’ performance objectives are in sync with the company’s mission, vision and core values. By integrating corporate values into performance assessments, this course ensures that employee development is both results-driven and culturally aligned.

    Performance management plays a critical role in driving business success in Rwanda, particularly as organisations navigate economic growth, increased competition and the need for talent retention. With the growing demand for skilled professionals in Rwanda, performance management helps identify high-potential employees and provide them with learning opportunities.

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