KHDA-approved training led by industry experts
24 hours of intensive learning program
Curriculum includes four updated modules
Learn to manage employee and team performance
Understand various styles & models of managing people’s behaviour
Receive a completion certificate
Flexible learning options for working professionals
What our training includes:
Upcoming sessions
Definition of performance management
Objectives of performance management
Impact of poor performance on an organization
Key terms and uses
The annual performance cycle: an overview
Responsibilities in performance management
Shared management model
Mistakes in performance management
Cascading the vision, mission, and strategies
The impact of critical success factors on performance
The 3 types of performance criteria
Key result areas - definition and examples
Key performance indicators
Definition and characteristics
Units of measure
Difference between goals and objectives
Turning goals into objectives the SMART way
Measuring the intangible factors and competencies
Behavioral indicators
Proficiency level
Corporate values - their importance
Planning performance appraisals
Conducting effective appraisal meetings
Beginning the meeting
Discussing the evaluation: an in-depth view
Closing the meeting
Roles of managers and employees
Common appraisal errors
Percentage of time spent on performance management
Categories of performance problems and possible causes
Acknowledging good performance
Ways of recognizing employees
Techniques for performance diagnosis
System factors versus individual factors
Performance improvement planning
Successful completion of the Performance Management course in USA will help professionals in the following ways:
1
Define performance management, its objectives and various responsibilities
2
List the main phases in a performance management cycle and how to manage each for optimum results
3
Develop tangible and intangible measures of performance
4
Create business-based objectives, including SMART goals, measures, Key Result Areas[KRAs] and Key Performance Indicators (KPIs)
5
Conduct effective performance appraisal meetings
6
Identify ways of rewarding and recognizing employees
Overall ratings by our students
The Performance Management Training in the US is designed to help professionals and organisations monitor, evaluate and improve employee performance to achieve strategic goals. This training helps you with tools and techniques to set clear performance expectations, provide constructive feedback, conduct appraisals and align individual efforts with organisational objectives.
The Performance Management Training in the US is ideal for a wide range of professionals who are involved in leading, managing, or supporting employee performance and development. The ideal candidates are:
1. HR Professionals
2. Team Leaders and Line Managers
3. Department Heads and Supervisors
4. Business Owners and Entrepreneurs
5. Learning & Development Professionals
No, you do not need prior HR experience to join the Performance Management Training in the US. The course covers foundational concepts in performance management and is designed to cater to a diverse range of participants, from beginners to experienced professionals.
Yes, the Performance Management Course in the US includes detailed guidance on how to set SMART goals. You learn the principles of creating goals that are Specific, Measurable, Achievable, Relevant and Time-bound. We provide practical examples and exercises to help you set effective SMART goals for individual employees and teams.
Yes, the Performance Management Course in the US covers strategies to measure intangible performance metrics effectively. You will learn these:
1. Identify qualitative KPIs such as teamwork, leadership & adaptability
2. Use behavioral assessments, feedback tools & 360-degree reviews
3. Apply rating scales and performance appraisal techniques
4. Integrate qualitative data with quantitative results
Learn now, pay later
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