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KHDA

Performance Management Training in US

KHDA-approved training led by industry experts

24 hours of intensive learning program

Curriculum includes four updated modules

Learn to manage employee and team performance

Understand various styles & models of managing people’s behaviour

Receive a completion certificate

Flexible learning options for working professionals

GoogleGoogle4.85/5
4245 EnrolledEnrolled Learners
GoogleGoogle4.85/5
4245 EnrolledEnrolled Learners

Overview

What our training includes:

  • Master the key principles and practices of performance management
  • Learn how to drive goal achievement through effective planning
  • Understand the various techniques of performance diagnosis
  • Complete guidance in conducting effective appraisal meetings
  • Overall career mentorship to excel in the job landscape

Upcoming sessions

Curriculum

1

Definition of performance management

2

Objectives of performance management

3

Impact of poor performance on an organization

4

Key terms and uses

5

The annual performance cycle: an overview

6

Responsibilities in performance management

7

Shared management model

8

Mistakes in performance management

1

Cascading the vision, mission, and strategies

2

The impact of critical success factors on performance

3

The 3 types of performance criteria

4

Key result areas - definition and examples

5

Key performance indicators

6

Definition and characteristics

7

Units of measure

8

Difference between goals and objectives

9

Turning goals into objectives the SMART way

10

Measuring the intangible factors and competencies

11

Behavioral indicators

12

Proficiency level

13

Corporate values - their importance

1

Planning performance appraisals

2

Conducting effective appraisal meetings

3

Beginning the meeting

4

Discussing the evaluation: an in-depth view

5

Closing the meeting

6

Roles of managers and employees

7

Common appraisal errors

1

Percentage of time spent on performance management

2

Categories of performance problems and possible causes

3

Acknowledging good performance

4

Ways of recognizing employees

5

Techniques for performance diagnosis

6

System factors versus individual factors

7

Performance improvement planning

Meet your Trainer

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

  • Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
  • Measuring training effectiveness
  • Create training policies, procedures, and metrics and ensure their alignment with organisational goals
  • Innovative training and coaching techniques and delivery style
  • Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

  • Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
  • Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
  • Certified in Investigative Journalism
  • Master of Business Administration (MBA) in Marketing and Sales from Amity University
  • Bachelor of Arts in Public Administration and Development Management from Alpha University College
  • Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
  • Extensive experience in training programs across all management levels, including work with KHDA and CPD
  • Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
  • Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Tatek Abayneh Mebratu

Learning Outcomes

Successful completion of the Performance Management course in USA will help professionals in the following ways:

  • 1

    Define performance management, its objectives and various responsibilities

  • 2

    List the main phases in a performance management cycle and how to manage each for optimum results

  • 3

    Develop tangible and intangible measures of performance

  • 4

    Create business-based objectives, including SMART goals, measures, Key Result Areas[KRAs] and Key Performance Indicators (KPIs)

  • 5

    Conduct effective performance appraisal meetings

  • 6

    Identify ways of rewarding and recognizing employees

  • objective-image

    Ready to get started?

  • KHDA Certificate

    Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

    Certifcate-Image0

    Learners Point Certificate

    Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

    Certifcate-Image1

    Overall ratings by our students

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    Frequently asked questions

    The Performance Management Training in the US is designed to help professionals and organisations monitor, evaluate and improve employee performance to achieve strategic goals. This training helps you with tools and techniques to set clear performance expectations, provide constructive feedback, conduct appraisals and align individual efforts with organisational objectives.

    The Performance Management Training in the US is ideal for a wide range of professionals who are involved in leading, managing, or supporting employee performance and development. The ideal candidates are:

    1. HR Professionals
    2. Team Leaders and Line Managers
    3. Department Heads and Supervisors
    4. Business Owners and Entrepreneurs
    5. Learning & Development Professionals

    No, you do not need prior HR experience to join the Performance Management Training in the US. The course covers foundational concepts in performance management and is designed to cater to a diverse range of participants, from beginners to experienced professionals.

    Yes, the Performance Management Course in the US includes detailed guidance on how to set SMART goals. You learn the principles of creating goals that are Specific, Measurable, Achievable, Relevant and Time-bound. We provide practical examples and exercises to help you set effective SMART goals for individual employees and teams.

    Yes, the Performance Management Course in the US covers strategies to measure intangible performance metrics effectively. You will learn these:

    1. Identify qualitative KPIs such as teamwork, leadership & adaptability
    2. Use behavioral assessments, feedback tools & 360-degree reviews
    3. Apply rating scales and performance appraisal techniques
    4. Integrate qualitative data with quantitative results

    Do you want to learn more about Learners Point Academy?

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