Problem Solving and Decision Making Course in Saudi Arabia
40 hours of expert-led training
Covers 9 updated modules with problem-solving tools
Strengthens leadership in decision-making
Flexible learning: available online & offline
Includes practical case studies and real-world applications
4.5/54156 EnrolledEnrolled Learners
4.5/54156 EnrolledEnrolled Learners
Overview
What you will learn:
- Build strong critical thinking and analytical abilities
- Strengthen practical problem-solving approaches
- Learn how to identify and clearly define problems
- Utilize root cause analysis techniques effectively
- Boost creativity in generating innovative solutions
- Get hands-on with decision-making frameworks and tools
Upcoming sessions
Curriculum
1
What is a problem?
2
Different types of problems
3
Convergent and divergent problems
4
Prioritizing the problem
5
Problem solvers – the different types
1
How to recognize a problem
2
Analyzing the causes of problems
3
Writing a problem statement
4
Negative and positive approaches to problems
5
Taking ownership of the problem
1
6-step problem solving technique
2
Fishbone diagram
3
Fact finding
4
The cause and effect & method
5
Pareto analysis & 80/20 rule
6
Mapping the problem & force field analysis
1
Types of thinking
2
Conscious and subconscious mind
3
Types of conditioning
4
Barriers to creativity
1
The why-why & how-how method
2
The matrix
3
Brainstorming
4
Mind mapping
5
The benefits of each technique
1
The hemispheres of the brain
2
Why we restrict our thinking
3
How to think beyond those limits
4
Eliminating barriers to innovation
5
How to challenge your own assumptions
6
Evaluating and implementing ideas
1
What is a decision?
2
Stages of decision making
3
Factors affecting decision making
4
Decision making models
5
Decision making traps
1
Analyzing options
2
Decision analysis
3
The approach – information: data and facts
4
Investigating each solution
5
Designing contingency plans
6
Integrating of preventive and contingent actions
7
Risk analysis
1
Identifying appropriate resources
2
Allocation and organization of resources
3
Delegating tasks
4
Record keeping
5
Setting realistic & time frames
6
Monitoring progress
Meet your Trainer
Tatek Abayneh Mebratu
Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.
With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.
He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.
Core Competencies:
- Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
- Measuring training effectiveness
- Create training policies, procedures, and metrics and ensure their alignment with organisational goals
- Innovative training and coaching techniques and delivery style
- Conducting TNA using the Stop/Start & Continue methods
Professional Qualifications:
- Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
- Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
- Certified in Investigative Journalism
- Master of Business Administration (MBA) in Marketing and Sales from Amity University
- Bachelor of Arts in Public Administration and Development Management from Alpha University College
- Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
- Extensive experience in training programs across all management levels, including work with KHDA and CPD
- Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
- Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai
Meet your Trainer
Ms. Marichu Sarabia
Ms. Marichu stands out as a distinguished corporate trainer, specializing in the Human Resources domain. Her illustrious career spans 6 years in the training industry, complemented by an impressive 13-year tenure as the Head of Human Resources. Throughout her extensive 19-year professional journey, Ms. Marichu has held key roles in Operations, Document Control, and various other capacities, amassing a wealth of expertise.
Apart from her multifaceted career, Ms. Marichu is recognized for her prowess in conducting personality development and other soft skills courses. She has orchestrated numerous successful Human Resources workshops and programs tailored for corporate delegates, aiding them in achieving professional excellence. Ms. Marichu's teaching philosophy goes beyond imparting skills; she believes in inspiring and motivating learners to reach their goals.
Ms. Marichu's commitment to empowering individuals for success is evident in the achievements of her students, a testament to her dedication and impact in the realm of corporate training. Her unique teaching style has garnered appreciation globally, with students attesting to the effectiveness of her approach.
Core Competencies:
- Credit Control
- Document Control
- Public SpeakingCommunication Skills
- Certified Training Manager
- Train the Trainer
- Problem-solving and Decision Making
- Certified Strategic Manager
- Executive Secretarial Management
Professional Qualifications:
- Certificate of Completion Public Speaking Technical Training (2021)
- Certificate of Completion for Personal Development and Self-Awareness (2020)
- Certificate of UAE Labor Law Training (2019)
- Certified Train the Trainer (2018)
- Certified PECB ISO Certification Invigilator(2016)
Learning Outcomes
Successful completion of the Problem Solving and Decision Making course will help professionals in the following ways:
1
Master the 6-step problem-solving method and apply it to real-world scenarios
2
Learn to use tools like Fishbone diagrams and Pareto analysis for root cause identification
3
Develop creative thinking through mind mapping, brainstorming, and other innovative techniques
4
Apply decision-making models and risk analysis for better strategic business choices
5
Gain proficiency in creating contingency plans and designing preventive actions
KHDA Certificate
Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.
Learners Point Certificate
Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.
Overall ratings by our students
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Frequently asked questions
This Problem Solving and Decision Making course in Saudi Arabia will prepare you to respond to challenging situations with more confidence and clarity. You will explore tools such as brainstorming, root cause analysis, and the application of smart decision-making techniques in a practical context in real life.
The Problem Solving and Decision Making course in Saudi Arabia covers:
- Root cause analysis
- Brainstorming and idea evaluation
- Conflict resolution techniques
- Decision trees and prioritisation models
- Implementation and follow-through strategies
The course provides practical skills that employers demand. You will learn to deal with everyday work issues as well as larger problems with more assurance. Whether it is resolving situations among team members or making difficult decisions, the skills that you will learn will provide you with clearer career paths in Saudi Arabia, including in cities like Riyadh.
Through our Problem Solving and Decision Making Training you will develop into a more confident, solution-oriented professional. Whether your goal is to lead projects or work smarter, this training will teach you the tools to achieve long-term career development.
The course is ideal for:
- Project managers
- Team supervisors
- Office professionals in leadership roles
The Problem Solving and Decision Making Training in Saudi Arabia is centered on practical problem solving rather than broad theory, it
- Uses real workplace scenarios for learning
- Focuses specifically on decision making challenges
- Applies tools that fit organizational environments
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- Understand about our methodology
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