Problem Solving and Decision Making Course in Dubai

40 hours of expert-led training program

9 updated modules include problem-solving tools

Strengthen leadership in decision-making processes

Online & offline learning modes

4.5/5

4156 Enrolled

Overview

What our training includes

Develop critical thinking and analysis skills
Enhance effective problem-solving techniques
Learn structured decision-making processes
Understand problem identification and definition
Apply root cause analysis methods
Improve creative thinking for solutions
Master decision-making tools and models

Learning Objectives

Once you complete the course, you will master the following

Acquire a deeper understanding of problem-solving and decision-making processes

Identify common barriers to decision-making and effective problem-solving

Discover frameworks that are essential for creating positive habits in the workplace

Learn how to apply appropriate problem-solving techniques to enhance your organisational performance

Explore the ways to handle blocks and significant challenges in the workplace

Ready to get started?

Overall ratings by our students

Upcoming sessions

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

Ms. Marichu Sarabia

Ms. Marichu stands out as a distinguished corporate trainer, specializing in the Human Resources domain. Her illustrious career spans 6 years in the training industry, complemented by an impressive 13-year tenure as the Head of Human Resources. Throughout her extensive 19-year professional journey, Ms. Marichu has held key roles in Operations, Document Control, and various other capacities, amassing a wealth of expertise.

Apart from her multifaceted career, Ms. Marichu is recognized for her prowess in conducting personality development and other soft skills courses. She has orchestrated numerous successful Human Resources workshops and programs tailored for corporate delegates, aiding them in achieving professional excellence. Ms. Marichu's teaching philosophy goes beyond imparting skills; she believes in inspiring and motivating learners to reach their goals.

Ms. Marichu's commitment to empowering individuals for success is evident in the achievements of her students, a testament to her dedication and impact in the realm of corporate training. Her unique teaching style has garnered appreciation globally, with students attesting to the effectiveness of her approach.

Core Competencies:

Credit Control
Document Control
Public SpeakingCommunication Skills
Certified Training Manager
Train the Trainer
Problem-solving and Decision Making
Certified Strategic Manager
Executive Secretarial Management

Professional Qualifications:

Certificate of Completion Public Speaking Technical Training (2021)
Certificate of Completion for Personal Development and Self-Awareness (2020)
Certificate of UAE Labor Law Training (2019)
Certified Train the Trainer (2018)
Certified PECB ISO Certification Invigilator(2016)

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Related courses

Curriculum

What is a problem?
Different types of problems
Convergent and divergent problems
Prioritizing the problem
Problem solvers - the different types

How to recognize a problem
Analyzing the causes of problems
Writing a problem statement
Negative and positive approaches to problems
Taking ownership of the problem

6-step problem solving technique
Fishbone diagram
Fact finding
The cause and effect’ method
Pareto analysis – 80/20 rule
Mapping the problem – force field analysis

Types of thinking
Conscious and subconscious mind
Types of conditioning
Barriers to creativity

The ‘why-why’ and ‘how-how’ method
The ‘matrix’
Brainstorming
Mind mapping
The benefits of each technique

The hemispheres of the brain
Why we restrict our thinking
How to think beyond those limits
Eliminating barriers to innovation
How to challenge your own assumptions
Evaluating and implementing ideas

What is a decision?
Stages of decision making
Factors affecting decision making
Decision making models
Decision making traps

Analyzing options
Decision analysis
The approach – information: data and facts
Investigating each solution
Designing contingency plans
Integrating of preventive and contingent actions
Risk analysis

Identifying appropriate resources
Allocation and organization of resources
Delegating tasks
Record keeping
Setting realistic ‘time frames’
Monitoring progress

Frequently asked questions

The systematic training program for problem solving skills is intended to improve the capacity of participants to recognise, evaluate, and successfully address difficulties while making well-informed judgments.

Our certification program is ideal for managers, team leaders, and anyone seeking to enhance their work productivity through developing essential soft skills that are in demand today.

There are no specific entry requirements to enrol in our problem-solving certification. Anyone wanting to achieve a competitive edge in the job market by equipping themselves with superior marketable skills can attend this course.

Our course curriculum covers:

1. Root cause analysis
2. Brainstorming techniques
3. Decision trees, conflict resolution
4. Creative thinking
5. Implementation strategies

Some of the most sought-after jobs that seek problem-solving and decision-making skills are:

1. Managers
2. Team Leads
3. Business Analysts
4. Lawyers
5. Chief Executives

The benefits of enrolling in our training program includes:

1. Improved critical thinking
2. Better decision-making
3. Enhanced creativity
4. Increased confidence
5. Stronger team collaboration