Salesforce Administrator Training

Master Salesforce Admin tasks with hands-on, real-world projects

Learn flexibly with expert guidance and personalized support

Unlock top career opportunities with Salesforce certification

Gain expertise from certified, experienced instructors

Access job assistance and industry-relevant resources

4.8/5

3546 EnrolledEnrolled Learners

4.8/5

3546 EnrolledEnrolled Learners

Overview

What our training includes:

Master Salesforce user management, customization, and platform configuration
Build apps with Salesforce Lightning and custom field types
Automate processes using Salesforce Workflow, Schema Builder, and Process Builder
Manage security, data access, and user profiles effectively
Deploy apps using Salesforce AppExchange and Change Sets
Get certified and boost your career with Salesforce Administrator Training

Upcoming sessions

Curriculum

What is Salesforce?

Why Salesforce?

Salesforce Architecture

Features of Salesforce

Salesforce Products

Difference Between Traditional CRM vs Salesforce CRM

How are Companies Using Salesforce?

How to Access Salesforce?

What is APEX?

Set Up Quote templates

Manage Quote

Create Quotes Pdf

Things to Learn About

Different Data Types in Salesforce

Different Salesforce Field Types

Salesforce Components

Override Standard Buttons and Tab Home Pages

Custom Button and Link Samples

Override Standard Buttons and Tab Home Pages

Custom Button and Link Considerations

Process Limits and Considerations

Setting Values in the Process Builder

Setting Advanced Options in the Process Builder

Create a Process

Troubleshoot Processes

Require Field Input to Ensure Data Quality

Field Sets

Roll-Up

Lookup Filters

Create a User Role

Assign Users to Roles

Viewing and Editing Roles

Success with Roles

Role Fields

Role and Territory Sharing Groups

Managers in the Role Hierarchy

Basics

Scenario

Types of Record-Level Security

Standard Profiles

Manage Profile Lists

Work in the Enhanced Profile User Interface Page

Work in the Original Profile Interface

View and Edit Password Policies in Profiles

Analytics Tab

Reports

Dashboards

Report and Dashboard Folders

Report and Dashboard Limits, Limitations, Allocations, and Technical Requirements

Move Tracking Data

Reports

Tracking Workspace

Triggered Sends Tracking

Enable Email Tracking

Update Job Links Overview

View Tracking History

Field History Tracking

View Tracking Results for an Email Send

Link Tracking

Understand Timing and Tracking

What Is AppExchange?

Business Plans for AppExchange Listings

Accessing AppExchange

How Does AppExchange Search Work?

Email Notifications

Collect AppExchange Leads

Create an Outbound Message

When Change Sets Become Unavailable

Meet your Trainer

Our Trainers

Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Learning Outcomes

Upon finishing the training, you will:

Master Salesforce Lightning and configure CRM platforms for efficiency

Automate workflows using Salesforce Workflow, Process Builder, and Schema Builder

Manage user access, profiles, and security settings to ensure data integrity

Design and deploy apps through Salesforce AppExchange and Change Sets

Handle data import/export and mass deletion with Data Loader

Ready to get started?

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

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Frequently asked questions

Our Salesforce Administrator Training equips you with the skills to manage Salesforce platforms, customize user settings, and automate processes. We prepares you for Salesforce Certified Administrator (ADM 201) and Certified Platform App Builder (DEV 402) exams.

By mastering Salesforce, you’ll enhance business efficiency, drive data insights, and improve customer relationship management. It’s a key certification for professionals aiming to boost their careers in Dubai, UAE, or globally.

Yes, it does. It will teach you how to manage customer data using custom fields, validation rules, and reports for better coordination and increased efficiency. You will learn account management, contact management, opportunity management, and dashboard management, which will enable you to work more quickly with greater accuracy. The course also provides insights into automating repetitive tasks and improving data quality for enhanced productivity in daily sales-related coordination roles.

Our course is designed to be as beginner-friendly as possible while covering all the essential fundamentals needed to start a career as a Salesforce Administrator. You will learn about user management, security controls, automation tools, and app configuration through step-by-step guidance and practical exercises.

Including certification preparation, you will be well-prepared to transition into CRM administration and pursue high-demand Salesforce roles across various industries.

Our Salesforce Administrator training sets itself apart by providing hands-on training, real-world projects, and personalized mentorship. We focus on live instructor-led sessions with industry-certified experts, ensuring you gain practical, real-world experience. This approach equips you with the skills and confidence needed to successfully pass the Salesforce certification exam.

Our course is designed for beginners and those with basic Salesforce knowledge. The course starts with fundamental concepts and progresses to advanced topics, making it suitable for newcomers. By the end of the training, you’ll be ready to take the Salesforce Administrator certification exam.

The Salesforce Administrator certification is recognized globally, especially in high-demand markets like Dubai, UAE, and the Middle East. Salesforce is widely used by organizations like Amazon, Google, and Coca-Cola. Completing this certification will enhance your credibility, increase job opportunities, and make you a valuable asset to global companies.

Salesforce Administrator Training is open to anyone with basic knowledge of CRM platforms or an interest in IT and business management. While no formal prerequisites are required, prior experience with Salesforce or other CRM tools will be beneficial. This course suits professionals aiming to shift into Salesforce administration or those seeking to enhance their current CRM skills.

Salesforce Administrator certification opens a variety of career paths, such as Salesforce Administrator, Salesforce Developer, CRM Consultant, and Business Analyst. You can also pursue senior roles like Salesforce Architect or Consultant. The demand for certified Salesforce professionals is strong, with companies in various industries seeking these essential skills.