Executive Secretary Course in Kuwait (UK Certification)

Executive Secretary Course is a comprehensive program designed to equip participants with essential administrative skills for excelling in the role of an executive secretary. Developed in collaboration with industry experts, this course offers a convenient and swift learning experience for aspiring professionals. Emphasizing key concepts such as organization, time management, communication, document preparation, and project management, participants will gain the necessary knowledge to excel in their roles. If you're looking for executive assistant courses online, the Executive Secretary Course is the ideal choice to gain expertise in executive support and elevate your professional trajectory.

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Our Trainer

Learners Point has a reputation for high-quality training that makes a difference in people's lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

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Curriculum

Ergonomics
Types and Purpose of Equipment Used in General and Specialized Office Work
Skills, Attitudes and Attributes of Office Personnel
Good Human Relationships to Office Efficiency

Various Channels of Communication Used in the Office
Factors Affecting the Selection of Communication Channel
Factors Affecting the Flow of Communication
Barriers to Effective Communication
Telephone Techniques
Office Mail / Dispatches

Describe the Characteristics of an Information Management System
Describe the Duties of a Records Management Clerk
Maintain a Records Management System by Electronic and Other Means
Outline the Procedures for Dealing with Inactive Files
Describe the Main Legal Stipulations Governing Access to and Retention of Documents
Explain the Use of Filing Equipment and Supplies in Records and Information Management
Differentiate between Centralized and Departmental Records Management Systems

Assess the Contribution of the Reception Desk to the Welfare of the Organization
Identify the Duties and Attributes of a Receptionist
Manage Appointments for an Executive using Electronic or Manual Systems
Explain the Importance and Use of Electronic and Manual Reminder Systems.
Meetings
Define Terms Associated with Business Meetings
Prepare Documents Associated with Business Meetings
Define the Roles of Personnel Associated with Business Meetings
List Various Types of Meetings
Organize Different Types of Meetings
Outline the Follow-up Procedures related to Decisions made at Meetings.

Identify the Role of Travel Policy in a Company
Calculate Time-Based on Time Differences between Countries
Outline Procedure for Making Travel Arrangements
Explain the Importance of Making Checklists
Interpret the Needs and Design Itineraries
Explain the Necessity of Various Travel Documents
Determine Security Health and Culture Issues for a Travel
Determine the Forex Requirements

Identify the Importance of Customer Service in an Organization
Explain the Difference between Internal and External Customers
Identify Customer Needs and Respond within the SLA Framework
Explain what Customer Delight is
Handle Angry Customers and Escalations

Explain the Benefits of Time Management
Manage Self-Time
Manage Boss' Time
Planning a Perfect Day
Identifying the Prime Time and Prioritizing Tasks

Explain What is Leadership
Identify the Benefits of Leadership
Explain Types of Leadership Skills
Understand how to Develop Leadership Skills
Identify the Difference between a Leader and a Manager

Business English

Computers & MS Office

Frequently asked questions

The training sessions at Learners Point are interactive, immersive, and intensive hands-on programs. We offer 3 modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-to-one training session, or high-quality live and interactive online sessions as per convenience.

At Learners Point, if a participant doesn’t wish to proceed with the training after the registration due to any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the date of registration. The refund will be processed within 4 weeks from the day of exit.