Master Cisco collaboration tech with hands-on, real-world applications
Learn call routing, codecs, and Cisco solutions in a structured path
Boost your career with expert-led training and high-demand skills
Gain global recognition with Cisco’s certified collaboration technologies course
Elevate your expertise in Cisco Unified Communications Manager and Webex
Flexible learning options to suit your schedule and format preferences
Convenient and hassle-free payment plans
What our training includes:
Upcoming sessions
Overview of Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
SIP OAuth on Cisco UCM
Webex Control Hub Features
Disaster Recovery
Dial Plan
IP Network Protocols
Codecs
IP Phone Initialization
Single Site On-Cluster Calling
Single Site On-Cluster Call Setup Troubleshooting
Describe the Call Setup and Teardown Process
Describe SIP Call Signaling for Call Setup and Teardown
Compare the Call Control Protocols
Describe DTMF Signaling over IP Networks
Overview of LDAP Integration in Cisco Unified Communications Manager
Options for Importing and Synchronizing Cisco Unified Communications Manager Users in Webex
LDAP Synchronization in Cisco Unified Communications Manager
LDAP Authentication in Cisco Unified Communications Manager
LDAP Attribute Mapping in Cisco Unified Communications Manager
LDAP Considerations in Cisco Unified Communications Manager
Access Control Groups in Cisco Unified Communications Manager
Feature Group Templates in Cisco Unified Communications Manager
Directory Connector
Overview of Provisioning Options
Self-Provisioning Prerequisites
Self-Provisioning Components
Self-Provisioning Authentication Modes
Batch-Provisioning Tools
Define Codecs
Compare Audio Codecs
Compare Video Codecs
Evaluate the Effects of Encryption on Codecs
Describing Call Admission Control
Dial Plan Overview
Dal Plan Components and Their Functions
EndPoint Addressing
Overview of Cisco Unified Communications Manager Call Routing
Cisco Unified Communications Manager Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns and Urgent Priority
Overview of Webex Calling Using Local Gateway
Routers Used for Local Gateway
Scenarios Using Local Gateway
Calling Privileges Overview
Partitions and CSSs
Partition and CSS Considerations
Time-of-Day Routing
Client Matter Codes and Forced Authorization Codes
Toll Fraud Prevention Overview
Cisco Unified Communications Manager CoS for Toll Fraud Prevention
Overview of Multisite Dial Plans
Globalized Call Routing Overview
Globalized Call Routing Number Formats
Globalization of Localized Call Ingress
Localization During Call Egress
Media Resources Overview in Cisco Unified Communications Manager
Media Resource Selection and Access Control in Cisco Unified Communications Manager
Describing the Annunciator Feature
Describing Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge Devices
Audio and Video Conference Bridge Integration Options
MTP and Transcoder Devices
MTP and Transcoder Requirements
Webex Control Hub Settings
Router Configuration
Testing and Troubleshooting Webex Calling
Migrating Cisco Jabber Users with Cisco Webex Cloud-Connected UC
Migrating Cisco Jabber Clients to Cisco Webex
Overview of Cisco Unity Connection Integration
SIP Integration
Typcial Integration Mistakes
Integration Considerations
Call Handler Overview
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler
Describe Collaboration Edge ( Expressway -C and Expressway -E)
Describe Supported Services for B2B Collaboration
Describe Prerequisites for Mobile and Remote Access
Describe Service Discovery
Explore Expressway Settings for MRA
Describe Cisco Unified Border Element (CUBE)
Device Onboarding Using Activation Codes
Converged Networks
Available Bandwidth
Components of Network Delay
End-to-End Delay Calculations
Jitter
Packet Loss
QoS Defined
Network Traffic Indentification
Divide Network Traffic into Classes and Define Policies
QoS Mechanisms
QoS Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
Class Selector
Classification and Marking Overview
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options
Overview of QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internal DSCP
Upon finishing the training, you will:
1
Master Cisco Unified Communications Manager provisioning and troubleshooting
2
Implement cloud calling with Webex Hybrid Local Gateway
3
Optimise call routing, codecs, and media resources in Cisco systems
4
Configure and troubleshoot Cisco Unity Connection call handlers
5
Enhance network performance with QoS models and Cisco Catalyst switches
Overall ratings by our students
Our Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 course in Bahrain provides in-depth training in Cisco collaboration technologies. You will learn how to manage and troubleshoot Cisco Unified Communications Manager, Webex Hybrid Local Gateway, and Cisco Unity Connection. This course equips you with valuable skills to enhance communication infrastructure, ensuring scalability, security, and efficiency in modern business environments. Graduates gain expertise in high-demand collaboration roles, boosting career prospects in the UAE and globally.
Yes, this CLCOR v1.3 course begins with core concepts, guiding you through collaboration architecture, call flow basics, and provisioning. Even without Cisco experience, you gain the practical knowledge to start your career as a Junior Network Engineer or Collaboration Support Technician. It’s an ideal first step toward a Cisco Certified Specialist or CCNP Collaboration certification later on.
Our training program in Bahrain covers core topics such as:
1. Cisco Unified Communications Manager provisioning
2. Call routing
3. Cloud calling using Webex Hybrid Local Gateway
4. Media resource management
5. Configuring Cisco Unity Connection call handlers
You will also study QoS models and Cisco Catalyst switches, enabling you to optimise collaboration systems in real-world environments. Hands-on labs and practical scenarios are integrated throughout to ensure Participants gain relevant skills.
Upon completing the Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) v1.3 course, you can pursue roles such as:
The CLCOR course in Bahrain is ideal for professionals in industries like IT, telecommunications, finance, and healthcare, where communication systems play a critical role. The skills learned in this course apply to a wide range of sectors looking to enhance their collaboration infrastructure and streamline communication technologies.
Yes, our certification program is available in locations across GCC regions. We offer comprehensive instruction and training globally, which helps students to gain this important certification.
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