ITIL® 4 Foundation Training in Kuwait

Unlock your potential with the ITIL 4 Foundation Training in Kuwait, which offers a recognized qualification in IT service management. Interested in certifying your IT service management skills? Join our ITIL 4 Foundation Training program to initiate your IT career journey in Kuwait. Our 16-hour course, accredited by PeopleCert, covers 11 modules and explores the fundamental principles of ITIL 4, the service value system, and the latest enhancements in the ITIL framework. Led by experienced trainers, our program helps individuals with industry best practices for ensuring efficient IT service delivery and understanding various roles within IT service management. Under the guidance of seasoned instructors, success in the ITIL 4 Certification exam is guaranteed on the initial attempt.

Accredited By

  • 16 Hours Training
  • Online / Classroom / Onsite
  • 20 Jul, 2024 / 27 Jul, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is The ITIL 4 Foundation Training in Kuwait All About?

The ITIL 4 Foundation Training in Kuwait paves the way for career advancement in the vibrant field of IT service management. Through this program, individuals focus on crucial topics such as IT service management principles, the components of the ITIL4 Framework, guiding principles, and the stages of the ITIL Service Lifecycle. Our course explores best practices for IT service delivery, the ITIL Service Value System, and methods for measuring and reporting IT service performance. Throughout the training, participants engage in practical case studies, interactive exercises, and stimulating activities to deepen their understanding of ITIL concepts and hone their IT service management skills with ease.

Why is The ITIL 4 Foundation Training in Kuwait Important?

The ITIL 4 Foundation Training in Kuwait is essential for individuals aspiring to excel in IT service management. The course primarily revolves around acquainting participants with vital IT and digital service delivery concepts, thereby facilitating their organizations' transition towards contemporary service management practices. It specifically caters to professionals initiating their ITIL 4 learning journey or those seeking to refresh their existing knowledge base in ITIL.

Why Do Companies Hire Professionals With the ITIL 4 Foundation Training in Kuwait?

Engaging in the ITIL 4 Foundation Training in Kuwait is greatly appreciated by corporations. This extensively recognized certification unlocks international job prospects in the IT domain. It highlights the benefits of applying ITIL principles and their role in organizational accomplishments. Employers in Kuwait actively seek out certified individuals, offering appealing remuneration for their proficiency in IT service management.

Industry Trends


The ITIL 4 Foundation Training Program in Kuwait prepares participants to enter the industry confidently and thrive as IT service managers. The ITIL 4 Certification is recognized globally as the top certification in IT Service Management (ITSM), boasting a staggering 2 million professionals certified worldwide. Utilized by 45% of companies worldwide, the ITIL framework is widely adopted across industries, with a 70% adoption rate.

Market trends

Acquiring the ITIL 4 Foundation Training in Kuwait is essential as companies give priority to individuals skilled in handling IT incidents, problems, and changes. The evolving business scenario in Kuwait has increased the demand for proficient IT service managers. Major corporations like Intel, IBM, Google, and Amazon actively seek professionals holding ITIL 4 Certification. Recent market research predicts that the ITSM industry will grow to USD 12.2 billion by 2025, showing a rising need for capable IT service managers.

Salary Trends

Professionals holding ITIL certification in Kuwait experience a notable increase in salary, with an average increment of around 18% compared to non-certified individuals in service management roles. Esteemed organizations in Kuwait highly prioritize this credential, frequently offering competitive compensation packages to certified individuals.

Demand & Opportunities


Enrolling in the ITIL 4 Foundation Training Program in Kuwait presents abundant opportunities for professionals to advance in their IT service management careers. Corresponding with the internationally acclaimed IT Infrastructure Library (ITIL), the course guarantees thorough readiness to traverse the terrain of IT service management. This certification acts as a pathway for individuals to pursue more advanced ITIL certifications, affirming their capability to adeptly apply ITIL principles.

Some of the most sought-after job roles open for ITIL 4 Foundation-certified professionals in Kuwait are:

  1. IT Service Desk Analyst
  2. IT Service Manager
  3. IT Operations Manager
  4. IT Project Manager
  5. IT Support Specialist
  6. IT Coordinator

Course Outcome


The course outcomes for the ITIL 4 Foundation Training in Kuwait are as follows:

  • Globally Recognized Qualification: Participants acquire a prestigious qualification in IT service management, recognized worldwide for its relevance and significance in the industry.
  • Career Advancement Opportunities: Individuals looking to certify their IT service management skills find an ideal pathway to kickstart their IT careers in Kuwait and beyond, opening doors to various job opportunities.
  • Comprehensive Coverage: The 16-hour course, endorsed by PeopleCert, covers 11 modules, providing an in-depth exploration of fundamental ITIL 4 principles, the service value system, and recent advancements in the ITIL framework.
  • Industry Best Practices: Led by experienced trainers, the program imparts industry best practices for ensuring efficient IT service delivery, equipping participants with the knowledge and skills required to excel in their roles within IT service management.
  • Guaranteed Success in the exam: With expert guidance, success in the ITIL 4 Certification exam is assured on the initial attempt, providing participants with a tangible outcome and validation of their newly acquired skills.
  • Focus on Crucial Topics: Participants focus on essential topics such as IT service management principles, components of the ITIL4 Framework, guiding principles, and the stages of the ITIL Service Lifecycle, ensuring a comprehensive understanding of ITIL concepts.
  • Emphasis on Service Value: The course explores the ITIL Service Value System and methods for measuring and reporting IT service performance, highlighting the importance of delivering value to stakeholders and enhancing organizational success.
  • Pathway to Success: Enrolling in the ITIL 4 Foundation Training in Kuwait provides participants with a clear pathway to success in the dynamic field of IT service management, empowering them to unlock their potential and thrive in their careers.

Course Module


  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Sponsor
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate
  • The nature, use, and interaction of the guiding principles
  • Focusing on value
  • Starting where you are
  • Progressing iteratively via the feedback
  • Collaborating and promoting visibility
  • Thinking/Working holistically
  • Keeping it simple/practical
  • Optimizing and automating
  • Explaining the ITIL service value system
  • The activities of the service value chain and how they interconnect
  • The interconnected nature of the service value chain and its support for value streams
  • Information security management
  • Relationship/Supplier/Availability management
  • Capacity/Performance management
  • IT asset management
  • Service continuity management
  • Monitoring/Event management
  • Release management
  • Service configuration management
  • Deployment management
  • Continual improvement
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • The continual improvement models
  • Change control
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • Cost
  • Value
  • Organisation
  • Outcome
  • Output
  • Risk
  • Utility and Warranty
  • Service offering/relationship management/provision/consumption
  • Organizations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
  • Planning/Improving/Engaging
  • Designing and transitioning
  • Obtaining and building
  • Delivering and supporting
  • Availability
  • IT asset
  • Event
  • Configuration item
  • Change
  • Incident/Problem
  • Known error
  • 7 ITIL practices

Program Dates


20 Jul
  • 09:00 AM
  • Sat
  • Classroom
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27 Jul
  • 11:00 AM
  • Sat
  • Online Live
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Expert Instructors & Teaching Methods


Learners Point has a reputation for high-quality training that makes a difference in people’s lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Why Count on Learners Point?


Being the leading provider of the ITIL 4 Foundation Training in Kuwait, at Learners Point Academy we help professionals get equipped with the necessary skill set for a successful career.

Following are the USPs our ITIL 4 Foundation Training in Kuwait offers you:

  • We look at real-world scenarios organizations face and formulate our ITIL 4 Foundation Training in Kuwait evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke ITIL 4 Foundation Training in Kuwait also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organizing group sessions, we also offer a guided learning experience to enhance the quality of our ITIL 4 Certification programs
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience


"The ITIL 4 training was comprehensive and practical. It has equipped me with the necessary skills to ensure the quality of IT services and processes within our organization."

Mariam Al-Farsi

IT Quality Assurance Analyst

"The ITIL 4 Foundation Training provided me with valuable insights into IT service management. It has enabled me to better coordinate IT projects and ensure their successful delivery."

Omar Khalid

IT Project Coordinator

"Completing the ITIL 4 training was a rewarding experience. It has enhanced my understanding of IT service management principles and enabled me to implement effective solutions in our network infrastructure."

Rania Ibrahim

Network Engineer

"The ITIL 4 Foundation Training was extremely beneficial. It helped me refine my IT service management skills and provided practical strategies for enhancing IT operations within our organization."

Ali Salem

IT Operations Supervisor

"Completing the ITIL 4 Foundation Training was a game-changer for my career. I now have a comprehensive understanding of ITIL concepts, allowing me to streamline IT processes and deliver better services."

Hala Mahmoud

IT Coordinator

Our Graduates


Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ITIL 4 Foundation Training in Kuwait

ITIL 4 in the ITIL 4 Foundation Training in Kuwait offers a refined perspective through the Service Value System (SVS), presenting a complete understanding of contributing to business value. Moreover, ITIL 4 includes principles from Lean IT, Agile, and DevOps, reflecting a more evolved approach to service management, while the previous version, ITIL 3, describes Service Management across 26 processes and functions within 5 life cycles.

The primary objective of ITIL 4 Foundation Training in Kuwait is to help IT professionals with comprehensive knowledge of the IT Service Management Lifecycle and the ITIL framework. This certification focuses on mitigating risks, enhancing customer relations, and supporting IT environments, thereby demonstrating proficiency in IT service management.

Studying ITIL in the ITIL 4 Foundation Training in Kuwait is not only useful for IT Managers but also for individuals willing to make a career in ITSM. 

The 7 ITIL Guiding Principles in the ITIL 4 Foundation Training in Kuwait are:

1)Focus on value
2)Start where you are
3)Progress iteratively with feedback
4)Collaborate and promote visibility
5)Think and work holistically
6)Keep it simple and practical
7)Optimize and automate

It takes 16 hours of training to complete the ITIL 4 Foundation Training in Kuwait.

The ITIL certification validity in the ITIL 4 Foundation Training in Kuwait is for 3 years. 

The 4 dimensions of service management in the ITIL 4 Foundation Training in Kuwait are:

1)Organizations and people
2)Information and technology
3)Partners and suppliers
4)Value streams and processes

At Learners Point, if a participant doesn’t wish to proceed with the training for the  ITIL 4 Foundation Training in Kuwait after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.

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