ITIL®4 Foundation Training in Saudi Arabia

Start your IT service management career with the ITIL® 4 Foundation Training in Saudi Arabia. Enrol in our 16-hour program, accredited by the PeopleCert. ITIL® 4 Foundation Training (IT Infrastructure Library) is an entry-level certification. Beginners can obtain this certification by learning all of the key ITIL concepts and principles with our course with 11 modules. Candidates gain knowledge of the concepts governing IT services, their operation and customer relationship management. Through the use of case studies, simulations and exams in our immersive training, applicants can gain a deeper understanding of the ITIL framework, key concepts, and terminology used in the ITIL service lifecycle. Candidates become industry-ready for a fulfilling IT career with greater job security by finishing our course.

Accredited By

  • 16 Hours Training
  • Online / Classroom / Onsite
  • 20 Jul, 2024 / 27 Jul, 2024
  • Additional Program Dates
  • 100K+ Happy Students

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What is The ITIL®4 Foundation Training in Saudi Arabia All About?

The ITIL® 4 Foundation Training in Saudi Arabia is an entry-level certification for aspiring IT professionals. This certification is ideal for both beginners and experienced professionals. Those who take our course can obtain this certification on their first attempt. They gain knowledge of the objectives, principles, and key concepts of ITIL Service Value Systems. We also assist professionals in moving up the career ladder from entry-level to mid-level IT positions.

Why is The ITIL®4 Foundation Training in Saudi Arabia Important?

The ITIL® 4 Foundation Training in Saudi Arabia is important for professionals who want to start their careers in IT. Our course is ideal for beginners to build an important skill set. Moreover, ITIL training is beneficial for both individuals and organisations as it is designed to help businesses define the role and impact of IT service management. With our course, candidates become certified, which helps them to stay competitive in the job market.

How Does the ITIL®4 Foundation Training in Saudi Arabia Help You Get Hired by Companies?

Companies look for IT professionals with the ITIL® 4 Foundation Training in Saudi Arabia. IT services in a corporation can be identified, planned for, and supported by certified team members. They are extremely valuable to organisations because they aid in boosting output, effectiveness, and efficiency in businesses.

Industry Trends


The IT sector has shifted as a result of industry developments like the impact of artificial intelligence, the incorporation of environmental concerns and global perspectives, and cross-industry learning. These elements influence how IT service management and certification standards develop in the future as technology advances.

Market trends

It is one of the fastest-growing industries. The ITIL market is projected to develop at a compound annual growth rate (CAGR) of 21.2% and reach a value of USD 12.2 billion by 2025. Our course helps professionals gain a thorough understanding of IT operations. This enhances the business's overall effectiveness.

Salary Trends

Our ITIL Foundations certification course is designed for individuals who have a solid understanding of IT service management and want to increase customer value. IT specialists and management should use it. Professionals with credentials often earn between 10% and 12% more than their counterparts without certifications. As per Global Knowledge, individuals holding ITIL® 4 Foundation Training generate the highest revenue in the IT industry.

Demand & Opportunities


Obtaining an ITIL® 4 Foundation Training in Saudi Arabia indicates a basic understanding of the concepts and procedures of IT service management. In the IT industry, this qualification serves as a stepping stone for entry-level roles.

Some of the notable job opportunities are as follows:

  1. Help Desk Analyst
  2. Network Specialist
  3. Problem Analyst
  4. Network Administrator
  5. IT Analyst

Course Outcome


Successful completion of the training for ITIL® 4 Foundation Training in Saudi Arabia will help candidates in the following ways:

  • Key concepts in IT service management: Master the key concepts to define and differentiate service, utility, warranty, customer, user, service management and sponsor
  • Create value with IT services: Explain the relationship between cost, value, organisation, outcome, output, risk and utility/warranty
  • Apply ITIL guiding principles effectively: Utilise the seven guiding principles to drive value and improve service management practices
  • Grasp service relationship concepts: Define service offering, relationship management, provision, and consumption within IT service contexts
  • Implement ITIL practices for service management: Apply ITIL practices such as information security, availability, capacity, and incident/problem management in service delivery.
  • Understand ITIL terminologies: Learn and describe terms such as availability, change and known error in the ITIL context

Course Module


  • Service
  • Utility
  • Warranty
  • Customer
  • User
  • Service management
  • Sponsor
  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimise and automate
  • The nature, use, and interaction of the guiding principles
  • Focusing on value
  • Starting where you are
  • Progressing iteratively via the feedback
  • Collaborating and promoting visibility
  • Thinking/Working holistically
  • Keeping it simple/practical
  • Optimising and automating
  • Explaining the ITIL service value system
  • The activities of the service value chain and how they interconnect
  • The interconnected nature of the service value chain and its support for value streams
  • Information security management
  • Relationship/Supplier/Availability management
  • Capacity/Performance management
  • IT asset management
  • Service continuity management
  • Monitoring/Event management
  • Release management
  • Service configuration management
  • Deployment management
  • Continual improvement
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • The continual improvement models
  • Change control
  • Incident/Problem management
  • Service request management
  • Service Desk/Service Level management
  • Cost
  • Value
  • Organisation
  • Outcome
  • Output
  • Risk
  • Utility and Warranty
  • Service offering/relationship management/provision/consumption
  • Organisations and people
  • Information and technology
  • Partners and suppliers
  • Value streams and processes
  • Planning/Improving/Engaging
  • Designing and transitioning
  • Obtaining and building
  • Delivering and supporting
  • Availability
  • IT asset
  • Event
  • Configuration item
  • Change
  • Incident/Problem
  • Known error
  • 7 ITIL practices

Program Dates


20 Jul
  • 09:00 AM
  • Sat
  • Classroom
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27 Jul
  • 11:00 AM
  • Sat
  • Online Live
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Expert Instructors & Teaching Methods


Learners Point has a reputation for high-quality training that makes a difference in people’s lives. We undertake a practical and innovative approach to working closely with businesses to improve their workforce. Our expertise is wide-ranging with ample support from our expert trainers who are globally recognized and hold a diverse set of experiences in their field of expertise. We are proud of our instructors who take ownership of our distinctive and comprehensive training methodologies, help our students imbibe those with ease, and accomplish gracefully.

We at Learners Point believe in encouraging our students to embark upon a journey of lifelong learning and self-development, with the aid of our comprehensive and distinctive courses tailored to current market trends. The manifestation of our career-oriented approach is what we assure through a pleasant professional enriched environment with cutting-edge technology, and an outstanding while highly acknowledged training staff that uses up-to-date methodologies and quality course material. With our aim to mold professionals to be future leaders, our industry expert trainers provide the best in town mentorship to our students while endowing them with the thirst for knowledge and inspiring them to strive for professional and human excellence.

Our Trainers

Why Count on Learners Point?


Being the leading course provider of the ITIL® 4 Foundation Training in Saudi Arabia, at Learners Point Academy we help professionals master the necessary skill sets to successfully acquire the ITIL Foundation Certification.

Following are the USPs our ITIL®4 Foundation Training offers you:

  • We look at real-world scenarios organisations face and formulate our ITIL® 4 Foundation Training evaluating practical requirements
  • Apart from theoretical knowledge, we also focus on practical case studies to give you a reality check and insight into what exactly will be asked of you while delivering in a demanding role
  • Our bespoke course also equips you with hands-on experience by offering assignments related to the actual work environment
  • Apart from organising group sessions, we also offer a guided learning experience to enhance the quality of our ITIL® 4 Foundation Training
  • We also take a discrete approach to career guidance so that one can be successfully placed as a professional

Learners Experience


“This ITIL Foundation Certification training helped me develop the skills to efficiently use the ITIL guiding principles, which has helped me recognize and address IT service-related issues.”

Aqsa Al Sarraj

Problem Analyst

“With this course, I received my ITIL Foundation Certification in Saudi Arabia. I feel more confident after completing the training. The real-world case studies helped me to practise my new skills.”

Taslima Aziz

IT Analyst

“The ITIL Foundation Certification helped me to learn the vital concepts of IT. As a beginner, the trainer guided me well and cleared my doubts. Thanks to Learners Point Academy, I am now working as a Helpdesk Analyst.”

Fawad Akhtar

Helpdesk Analyst

“My time at Learners Point Academy was excellent. The instructor is knowledgeable and supportive. I had no trouble picking up IT terminology and concepts.”

Zakir Khan

Network Administrator

“The course was beneficial and helped me to get my ITIL Foundation Certification in Saudi Arabia. The course instructor helped me a lot to understand concepts like ITIL Service Value System and more.”

Adnan Hussain

Network Specialist

Our Graduates


Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

FAQs on ITIL® 4 Foundation Training in Saudi Arabia

The ITIL® 4 Foundation Training in Saudi Arabia is the abbreviated form of the Information Technology Infrastructure Library.

Beginners, experienced IT professionals and business managers - can all apply for ITIL® 4 Foundation Training in Saudi Arabia.

At Learners Point Academy, if a participant doesn’t wish to proceed with the training for the ITIL® 4 Foundation Training in Saudi Arabia after registration for any reason, he or she is eligible for a 100% refund. However, the refund will be issued only if we are notified in writing within 2 days from the registration date. The refund will be processed within 4 weeks from the day of exit.

The training for ITIL® 4 Foundation Training in Saudi Arabia at Learners Point Academy is 16 hours.

With the ITIL® 4 Foundation Training in Saudi Arabia, individuals can avail the following job opportunities:

1)IT Analyst
2)Help Desk Analyst
3)Problem Analyst
4)Network Specialist
5)Network Administrator
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