Negotiation Skills Course

KHDA approved & accredited program

16 hours of training by industry experts

Blended learning to train teams without interfering with business activities

Increases negotiating confidence for positions involving clients, vendors, and stakeholders

Covers professional negotiation techniques in 8 focused modules

4.7/5

3892 Enrolled

Overview

What you will learn:

Understand negotiation dynamics & uncertainty preparation
Develop strategies for negotiation
Decide when and how to negotiate effectively
Categorise & prioritise negotiation issues
Define tactical & emotional aspects of negotiations
Gain awareness of cultural sensitivity in negotiations
Prepare the Negotiation Skills Course exam

Learning Objectives

Things you will learn:

Grasp the basic principles and processes of negotiation

Master strategies for thorough preparation and planning before negotiations

Improve verbal and non-verbal communication skills specific to negotiation contexts

Understand the importance of and how to develop a strong BATNA (Best Alternative to a Negotiated Agreement)

Master methods to close negotiations and secure agreements

Learn how to evaluate the negotiation process and outcomes for continuous improvement

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Overall ratings by our students

Upcoming sessions

Tatek Abayneh Mebratu

Mr. Tatek is a Certified Trainer and Executive Coach with over 20 years of experience in the MENA region. He specializes in Leadership Development, Behavioral Training, and Talent Management, with deep expertise in Human Capital development.

With a career spanning over 15 years in training and consulting, Mr. Tatek has worked with senior executives and corporate teams to enhance business performance and employee engagement.

He holds a Bachelor of Arts in Public Administration and Development Management and has delivered training programs across all management levels. His work with KHDA and CPD further highlights his credibility in the field. Tatek has also held roles in the banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy. Currently, he serves as a Senior Corporate Training Manager at Learners Point Academy, Dubai.

Core Competencies:

Strategising on training framework spanning need analysis, mapping training requirements, and delivery to develop an efficient workforce and motivated employees for maximum productivity in fast-growing organisations
Measuring training effectiveness
Create training policies, procedures, and metrics and ensure their alignment with organisational goals
Innovative training and coaching techniques and delivery style
Conducting TNA using the Stop/Start & Continue methods

Professional Qualifications:

Certified Trainer (CPD) with expertise in Leadership Development, Behavioral Training, and Talent Management
Certified in Coaching Skills for Leaders and Managers, Marketing and Communication, and Corporate and Strategic Communication Skills for Managers
Certified in Investigative Journalism
Master of Business Administration (MBA) in Marketing and Sales from Amity University
Bachelor of Arts in Public Administration and Development Management from Alpha University College
Over 20 years of experience in the MENA region, specializing in Human Capital development and corporate training
Extensive experience in training programs across all management levels, including work with KHDA and CPD
Proven track record in leadership roles within banking, consultancy, and learning and development sectors, including positions at Western Union and Quantum Consultancy
Currently serving as Senior Corporate Training Manager at Learners Point Academy, Dubai

KHDA Certificate

Earn a KHDA attested Course Certificate. The Knowledge and Human Development Authority (KHDA) is the educational quality assurance and regulatory authority of the Government of Dubai, United Arab Emirates.

Learners Point Certificate

Earn a Course Completion Certificate, an official Learners Point credential that confirms that you have successfully completed a course with us.

Related courses

Curriculum

Identify the qualities of successful and unsuccessful negotiators
Define negotiation and provide examples of when you have negotiated in and outside work
Identify a negotiation situation you will practice during class

Explain the benefits of knowing personality styles
Explain the behaviours as well as the strengths/weaknesses of each personality style
Identify your personality style
Identify how to work more effectively with each personality style while negotiating

Explain how to choose a negotiation strategy based on relationship and results
Define positional bargaining
Identify the differences between "Soft" and "Hard" negotiating
Define principled negotiation
Identify the four steps in the negotiation process

Identify fears and "hot buttons" as well as strategies to overcome them
Identify areas to research on your side and your opponent's side
Define your BATNA (best alternative to a negotiation agreement), WATNA (worst alternative to a negotiation agreement), WAP (walk away point), and ZOPA (zone of possible agreement)
Skill practice: Prepare for your personal negotiation situation

Explain how to create a positive first impression
Explain the importance of "small talk" and finding common ground in negotiation
Explain how setting ground rules can influence a negotiation
Identify important negotiation ground rules

Explain how to initially exchange information
Identify contingency plans for unfavorable situations
Explain bargaining techniques
Explain strategies for inventing options for mutual gain

Explain strategies to bring your opponent from NO to YES
Identify strategies to deal with negative emotions

Explain how to move from bargaining to closing
Explain the closing process
Practice your personal negotiation situation and get feedback from other participants

Learn now, pay later

Dive into your course now and pay in installments

Frequently asked questions

A Negotiation Skills course trains participants to manage in-person discussions effectively and reach mutually beneficial agreements . They are also taught strategies and techniques that lead to win-win outcomes in various negotiation scenarios.

The participants acquire a comprehensive understanding of the crucial aspects of negotiation, including:

1.Understand the significance of negotiation in diverse contexts
2.Influence of personality traits on negotiation styles and consequences
3.Application of strategies in different negotiation phases
4.Implementation of techniques to initiate negotiations effectively
5.Efficient information exchange and bargaining
6.Utilisation of effective tactics to successfully finalise agreements

The Negotiation Skills certification program is for individuals who want to enhance their proficiency as a negotiator. It’s ideal for anyone interested in utilising their negotiation skills to create profitable strategies and achieve successful outcomes.

People with negotiation skills are always in demand in organisations across various domains. Some top power jobs for people with negotiation skills include Chief Executive Officer, Lawyer, Sales Representative, and more.

It enhances your ability to secure better deals, resolve conflicts, and communicate effectively, which is crucial in many professional roles.

Negotiation skills and techniques are crucial for a successful and profitable strategy. Some of the techniques are as follows:

1.Participate: Actively participate in the negotiation process to foster trust and understanding
2.Accommodate: Be willing to make compromises to maintain relationships and mutual benefits
3.Ignore: At times, it is strategic to overlook minor issues to deal with more pivotal aspects of negotiation
4.Settlement: Always try to reach a resolution that leads to win-win outcomes
5.Cooperate: Collaborate with other parties to develop value in negotiation

Negotiation Skills serve a great purpose when it comes to conflicts. Some of its purposes are as follows:

-To manage and resolve conflicts
-Negotiating beneficial deals for the organisation
-Boosting career prospects
-Fostering strong relationships with Business Partners

Learners Point offers 3 kinds of classes for the Negotiation training. You can choose from instructor-led classroom-based group coaching, one-on-one training sessions, or high-quality live and interactive online sessions.

In negotiation, individuals must acknowledge and tackle the psychological traps to elevate their decision making ability and attain optimal outcomes. Some of the psychological traps to avoid in Negotiation must be avoided to ace negotiation skills.

Negotiation skills play a pivotal role in the business landscape due to their various advantages, especially in the procurement process. It’s essential to understand the importance of Procurement Negotiation training for successful procurement practices and encouraging strong supplier relationships.

Enrolling in negotiation skills course can help an individual master skills like active listening, conflict resolution, and more. These skills learnt from Negotiation Skills Training in Dubai can help you leverage your career.

By applying the knowlege acquired from negotiation training, individuals can navigate challenging negotiation scenarios and achieve favourable outcomes. It is crucial to master various strategies for dealing with difficult Negotiation Tactics for securing successful outcomes during negotiations.